Premier Roofing Contractors

My company did infarct email her an invoice with a remaining balance of $which was tax cost and material costshe was emailed on sept22nd 2017, the same email that all other invoices and estimates and to this day communication has been received fromMy company did finally in December
send her a copy of this invoice in the U.S mail, because we still had not received our payment for her taxeswe did cash her check of $because many of our customers pay their bills in portionsThere was no threats to her only that our invoices and estimates state that in the event a customer fails to make payment when due interest will accrue on the highest allowable contract ratecustomer acceptance of this contract obligates customer to pay in full any collection fees, attorney fees, court cost, and filling fees

I am not understanding why *** is so upset about paying her taxes I have taken the time to respond to all her emails and even emailed her a breakdown of her estimate and invoice to explain this to her as you can see in these attachments she was not charged for taxes there was a 30$ material charge for materials we purchased to fix her roof that was not payed as well as I said the attached will show the breakdowni have also had to block *** from marks email due to the fact that she is harassing him and taunting him with vulgar statements and very demeaning comments to himwhile we where at our company Christmas party she was non stop emailing him about football and calling him rude and unnecessary namesi would be more than happy to send these emails in if neededbelow is the last email that was sent to her to inform her that if any other communication needed to take place she was to email the email address provided or to call the officethis email also had estimate and invoiceattached showing her the breakdown of her bill. Good morning, attached you will see an estimate and an invoice with a breakdown of your tax cost, we have blocked you from marks email due to the harassment, please email the ***@roofsbypremier.com with any questions you may have, or call the office if neededI would also like to point out that we did not give you a finance charge on you past due amount there is only material and tax cost. Thank You,

Complaint: [redacted]
I am rejecting this response because: I have sought out the advice of an attorney regarding this matter. And, I was informed that the taxable amount off of 500.00 shouldn’t be 76.11 it should be 40 00 or right in 40.00 range. Where he gets his 76.11 figure I don’t know. It isn’t the correct taxable amount.  I intend on seeking out a tax attorney to notify them I was overcharged in the taxable amount Also, this company did not notify me via email. I should have been charged the taxable amount before they cashed my 500 check.  To just bill someone months after time of service is bad business practice. This company obviously doesn’t care how they treat there customers in billing themselves months later after time of work completed. 
Sincerely,
[redacted]

We didn't bargain to have to replace our roof when we put our home on the market, so it was with reluctance that we entered into this contract with Premier Roofing. Must admit that they have been wonderful to work with, respectful of hours, hard working crew, meticulous in clean-up with a finished roof that is beautiful! They definitely get a "two thumbs way up" from us!

My mom's trailer was leaking BADLY, and it was raining. the ceiling panel was drooping with water. I called several places and could not get anyone to even promise a call back for 2 days! I called Premier Roofing Contractors and they were at our place within 1 hr. and had the roof patched within the next 30 minutes. Ron was an awesome guy who took the time to help us quickly. The patch has worked, the ceiling panel has dried and I will absolutely call them with any future needs. So happy to have found them.

I scheduled a time for them to come out and do an estimate on our roof and they never showed up, I called them and told them that no one showed up to do the estimate, she got my name and number and said she would call me back later that day but never received a call back, so I would NOT RECOMMEND this company.