Premier Roofing & Exteriors, LLC

In September this company was asked to fix the skylights, they said because of the wind storm in March that year our shingles needed replacing I didn't see any loose shingles, just that the skylights were leakingThey handled the insurance, and gave us a year warranty on workmanship and a lifetime on the roofIn 2011, they didn't work on the roof until November, for days, their workers didn't tell us that the insulation needed to be replaced by the electrical areasThe company didn't give us the knowledge or time to call someone else in since we didn't know they couldn't replace insulation In November I contacted them that the skylights were again leaking, and they ended up tarping one skylight on December 23, for the winterThey didn't get the roof done until sometime in June 2018, they couldn't just fix the skylights they had to remove 3/4ths of the west side because of how the shingles were laidThey replaced the skylights with a different brand, but t

Workers damaged gutter [redacted] at Premier agreed several times to send me a $check to cover my material cost I purchased materials; no check! Premier replaced roofing back in late Fall of I have asked for my $check numerous times Premier has agreed several times to send check Poor customer service Company is not delivering on commitment

Premier Roofing was recommended to me by a good friend who was a former customer who had a roof done by Premier I contacted Paul before Christmas and he came to give me an estimateHe mentioned that he would be out of town for Christmas break but would get me on the books and contact me once he returned He did just that Rick, project manager, called and set up Friday, January 4, 2019, as the date they would install the roof They arrived at 7:a.mand completed the job in one day They removed all trash and the dumpster was removed on Saturday I was pleased with their customer service and work ethic

Premier Roofing was recommended to me by a good friend who was a former customer who had a roof done by Premier
I contacted Paul before Christmas and he came to give me an estimateHe mentioned that he would be out of town for Christmas break but would get me on the books and contact me once he returned He did just that
Rick, project manager, called and set up Friday, January 4, 2019, as the date they would install the roof They arrived at 7:a.mand completed the job in one day They removed all trash and the dumpster was removed on Saturday
I was pleased with their customer service and work ethic

In September this company was asked to fix the skylights, they said because of the wind storm in March that year our shingles needed replacing
I didn't see any loose shingles, just that the skylights were leakingThey handled the insurance, and gave us a year warranty on workmanship and a lifetime on the roofIn 2011, they didn't work on the roof until November, for days, their workers didn't tell us that the insulation needed to be replaced by the electrical areasThe company didn't give us the knowledge or time to call someone else in since we didn't know they couldn't replace insulation
In November I contacted them that the skylights were again leaking, and they ended up tarping one skylight on December 23, for the winterThey didn't get the roof done until sometime in June 2018, they couldn't just fix the skylights they had to remove 3/4ths of the west side because of how the shingles were laidThey replaced the skylights with a different brand, but t

In September this company was asked to fix the skylights, they said because of the wind storm in March that year our shingles needed replacing
I didn't see any loose shingles, just that the skylights were leakingThey handled the insurance, and gave us a year warranty on workmanship and a lifetime on the roofIn 2011, they didn't work on the roof until November, for days, their workers didn't tell us that the insulation needed to be replaced by the electrical areasThe company didn't give us the knowledge or time to call someone else in since we didn't know they couldn't replace insulation
In November I contacted them that the skylights were again leaking, and they ended up tarping one skylight on December 23, for the winterThey didn't get the roof done until sometime in June 2018, they couldn't just fix the skylights they had to remove 3/4ths of the west side because of how the shingles were laidThey replaced the skylights with a different brand, but t

We are unable to get them to come out and fix roof and window issues
We have had at least leaks in the roof, which was a new roof guaranteed from Premier for yearsIt has been yearsI called them back in February to tell them of window lock issues, which they also replaced all windows at the same timeWe purchased the roof and windows in March I then called them a month ago to tell them againThe service rep said he would get back with me soonIt has been a month and we have not heard a thingNow we have another roof leakWe paid $14,for the roof and windowsPaid in fullTheir fix for the inside of our house (ceilings) was to bring in a spray paint can and spray itOne of the reps told us to contact our insurance company and turn it in to them for paintingWhy? We didn't have the stains before they replaced the roofWe only had one leak, now we have had at least and now another one

Workers damaged gutter *** at Premier agreed several times to send me a $check to cover my material cost I purchased materials; no check!
Premier replaced roofing back in late Fall of I have asked for my $check numerous times Premier has agreed several times to send check Poor customer service Company is not delivering on commitment

Workers damaged gutter *** at Premier agreed several times to send me a $check to cover my material cost I purchased materials; no check!
Premier replaced roofing back in late Fall of I have asked for my $check numerous times Premier has agreed several times to send check Poor customer service Company is not delivering on commitment

We are unable to get them to come out and fix roof and window issues
We have had at least leaks in the roof, which was a new roof guaranteed from Premier for yearsIt has been yearsI called them back in February to tell them of window lock issues, which they also replaced all windows at the same timeWe purchased the roof and windows in March I then called them a month ago to tell them againThe service rep said he would get back with me soonIt has been a month and we have not heard a thingNow we have another roof leakWe paid $14,for the roof and windowsPaid in fullTheir fix for the inside of our house (ceilings) was to bring in a spray paint can and spray itOne of the reps told us to contact our insurance company and turn it in to them for paintingWhy? We didn't have the stains before they replaced the roofWe only had one leak, now we have had at least and now another one

Premier Roofing was recommended to me by a good friend who was a former customer who had a roof done by Premier
I contacted Paul before Christmas and he came to give me an estimateHe mentioned that he would be out of town for Christmas break but would get me on the books and contact me once he returned He did just that
Rick, project manager, called and set up Friday, January 4, 2019, as the date they would install the roof They arrived at 7:a.mand completed the job in one day They removed all trash and the dumpster was removed on Saturday
I was pleased with their customer service and work ethic