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MEDICAL PROVIDER=Mount Carmel St Ann's I had a major surgery right as my employer changed insurance plans in early Due to the timing of this change, MEDICAL PROVIDER submitted my claims to my insurance under an incorrect group number My insurance rejected the claims, claims that would have been covered under the correct group number MEDICAL PROVIDER then sent the bill to me Thinking my insurance had rejected a proper claim, I, in error, paid the bill to MEDICAL PROVIDER My insurance should have covered it and still will if the claim is submitted properly by the MEDICAL PROVIDER

Do not go hereI have been a patient and I have been a visitorI have been disgusted by their lack of competency and compassionWhen I was a patient, crying and upset and in pain, I had a nurse tell me I needed to shut my mouth because I was bothering other patientsWhen I was a guest I had to ask five different nurses to give my boyfriend any kind of pain medicationThey agreed to do so and put an order in and bring it out to the waiting roomFive times and no nurse ever showed upOur rn LOST HIS DISCHARGE PAPERSAnd totally messed up his doctors note to the point he gets to go back on crutches tomorrow and correctWe waited three hours for a doctor to come tell us about the results from his mri and X-rayAnd it was because he "sits on the other side of the hospitalThen we hear a nurse in the hallway talking about how he was at lunch and that "stupid patents don't understand that people need to eat."We understand that but three hours? And then we waited two hours for someone to put a cast on and then another THREE HOURS waiting to be dischargedPlease! Go to [redacted] or [redacted] We pay so much money for healthcare and we at least deserve to be treated like human beings

I had to go to Mount Carmel West where I had part of my lung removed, I warned them that if they put me on certain pain meds and sedating me I may wake dazed and confused, I don't take meds very well especially after being sedated, I am one of the easiest people you'll ever me but I woke tried to remove my I V and did remove my catheter oh did I get a chewing from the Nurses, can't remember much but I was told quote The Doctors and the Hospital don't run the show there and they run that floor and my [redacted] was not welcome there no more, needless to say they were right, the doctor showed up within minutes I was gone out the door in minutes or so, mind you the doctor had to remove the drain tube out of my side that went into my lung for drainage and I had to eat before I left try that in minutes, I made a complaint to the hospital several times on those two nurses but never heard anything back, they sent me a e mail but she said she was really busy and would contact me but I figured it was tucked away someplace, I live two hours away from there, oh they never gave me a cause of removal of the lung the biopsy wasn't done just a mast growing rapidly and they removed it

MEDICAL PROVIDER=Mount Carmel St Ann's
I had a major surgery right as my employer changed insurance plans in early Due to the timing of this change, MEDICAL PROVIDER submitted my claims to my insurance under an incorrect group number My insurance rejected the claims, claims that would have been covered under the correct group number MEDICAL PROVIDER then sent the bill to me Thinking my insurance had rejected a proper claim, I, in error, paid the bill to MEDICAL PROVIDER My insurance should have covered it and still will if the claim is submitted properly by the MEDICAL PROVIDER

I had single vaccine serviceby my doctor,Iwas informed that it is FREE of cost, so I ACCEPTED OFFER.I also asked for co-payment before service as I HAVE HUMANA health insurance, then they are sending bill of $544,I had put claim but was denied ask proof of payment, if I pay full payment insurance company won't pay full amount, so Iam losing money for no faultIf I HAVE TAKEN THIS service at pharmacy I have $copayment,ghich Iam ready to pay, but they ark asking full payment which is unethical &illegal as Iwas informed FREEPL.help meIam retiree &only source of incpome is soc.sec

I had to go to Mount Carmel West where I had part of my lung removed, I warned them that if they put me on certain pain meds and sedating me I may wake dazed and confused, I don't take meds very well especially after being sedated, I am one of the easiest people you'll ever me but I woke tried to remove my I V and did remove my catheter oh did I get a chewing from the Nurses, can't remember much but I was told quote The Doctors and the Hospital don't run the show there and they run that floor and my *** was not welcome there no more, needless to say they were right, the doctor showed up within minutes I was gone out the door in minutes or so, mind you the doctor had to remove the drain tube out of my side that went into my lung for drainage and I had to eat before I left try that in minutes, I made a complaint to the hospital several times on those two nurses but never heard anything back, they sent me a e mail but she said she was really busy and would contact me but I figured it was tucked away someplace, I live two hours away from there, oh they never gave me a cause of removal of the lung the biopsy wasn't done just a mast growing rapidly and they removed it

On April 12th, at approximately 2am I went to StAnn’s hospital emergency room at the direction of my doctorI was having extreme pain in my lower right back and front right abdomenOn April 09th, I underwent surgery to remove eggs from my ovaries as a part of the in vitro fertilization processI spoke with my fertility doctor at approximately 1:am, prior to visiting the ER, and she thought that because of my pain level, how long I had been experiencing pain, and because of the time of day that I needed to go the emergency room to have an ultrasound doneAfter I checked in with the front desk of the emergency room I waited approximately one hour before being taken back to a roomAt the time I got sick in the restroomAfter being taken to the room I was seen by a nurse relatively quickly and given pain medication, however it was approximately another hour before I saw the doctorShe asked me questions related to my pain and advised that they would be running blo

On February 13th I had a bone density scan that was ordered a preventative by DrA***It was completed at MtCarmel's Women's Health CenterMy insurance covers preventative test at 100% coverage which I verified prior to having the scan doneThe test showed something (which according to my medical doctor he advised I start taking calcium and Vit D)So MtCarmel took it upon themselves to change the medical coding from preventative to diagnosticI was not experiencing any issues which caused the ordering of the test, it was ordered as a preventative measure which is the whole reason for the preventative test to detect issues before you have concerns or they become catastrophicI have been billed for the scan and for radiology reading the reportThis should have been covered by my insuranceI was told this is their policy to change itThis is an unfair practice to people with insuranceThat they do this all the time even to women who have a preventative mammogramIf they d

I have been asking Mt Carmel to send my daughters bill to my insurance company because the plan I was on when she was born covers a child for the first hours (actually my rep at UHC said it is actually days) I asked them to do this over a year ago in April of In April I received the same bill and called and asked what was going onThe customer service rep tried to make me feel stupid and say that my insurance didn't respond so this is my responsibilityI informed her that is not true, I actually do medical billing and I am aware of how it worksIt turns out they never even sent a claim inThey have no EOB or anything showing that they billed this because they never didI have checked with my insurance company and they have never received anything for my daughterI told them they needed to send this to my insurance company and the rep said that they called and my insurance told them it wasn't coveredThis is not the case and my mother (the policy holder) and I ha

My Family Doctor sent me to the Mount Carmel East Hospital Emergency Room for Treatment(On March 30, 2016) Checked in at 2:P.MSat for Hours before been called to be worked onEKG was done, Blood work Done, and Blood PressureWhen the Doctor finally came in, I asked him how many Doctors were on Duty, he Replied I finally left at 10:P.MI'm Recommending that no one should go to Mount Carmel East Hospital Emergency RoomIf I was Dying, I would be DEADJust Plain POOR SERVICE!!!! Even though I was in a lot of PAINThank you

On April 10, I sent payment in the amount of $for blood work rendered on February by Mt Carmel Lab Service Since that date I have received numerous statements for this same bill I have called several times and have sent several copies of the cancelled check That didn’t stop them from sending additional bills I called my insurance company to intervene After that intervention I talked to them again and they reassured me that the problem has been taken care of and I would not be receiving any more statementsYesterday, August 21, 2018, I received a collection notice from First Credit Incsaying my account had been turned over to them for collection of $ Needless to say, I am extremely frustrated and upset with the harassment from what seems to be a very incompetent billing department

Do not go hereI have been a patient and I have been a visitorI have been disgusted by their lack of competency and compassionWhen I was a patient, crying and upset and in pain, I had a nurse tell me I needed to shut my mouth because I was bothering other patientsWhen I was a guest I had to ask five different nurses to give my boyfriend any kind of pain medicationThey agreed to do so and put an order in and bring it out to the waiting roomFive times and no nurse ever showed upOur rn LOST HIS DISCHARGE PAPERSAnd totally messed up his doctors note to the point he gets to go back on crutches tomorrow and correctWe waited three hours for a doctor to come tell us about the results from his mri and X-rayAnd it was because he "sits on the other side of the hospitalThen we hear a nurse in the hallway talking about how he was at lunch and that "stupid patents don't understand that people need to eat."We understand that but three hours? And then we waited two hours for someone to put a cast on and then another THREE HOURS waiting to be dischargedPlease! Go to *** or *** ***We pay so much money for healthcare and we at least deserve to be treated like human beings

I was suppose to be having a kidney stone blasted on 4/and I was called the day before in the afternoon and was told to be at mount Carmel east by 1:Later that evening I was called and told to be there at 8:When I asked why all I was told is that sometimes their scheduled gets switched around and they have no idea whyI would never recommend this health system to anyoneI was very inconvenienced by this and so was my husbandWe both took off work for thisI work in a hospital and we would never do this to a patientI don't feel like the mount Carmel system cares about their patients at all

I received a bill from StAnn's Hospital for lab work done back in February When I contacted my insurance company to find out why I received the bill I was told that the doctor or someone from MtCarmel used an incorrect code when billing I called Mt Carmel medical group times last week to speak to someone about correcting the bill I was told I had to call their billing office When I called the billing office I was told I had to call Mt Carmel because the billing office does not correct those issues and it has to be corrected by the doctor's office After leaving messages for the office manager, Jenny, I realized that this was not an important matter for someone to call me back to resolve this so that the bill can be adjustedAnd that was all that I was looking for No one ever bothered to call me back even though the nice lady at the front desk that I spoke with initially (named Cindy) noted on my account that it was an urgent matter so someone should be cal

I was in the emergency room May 5, and my bill was turned into insuranceThe insurance company made a payment and then I applied for financial assistance for the remainder of the billI called two times to follow up and was told that my balance was zeroThat was this past summerI did not hear from them again until last week when they sent me a bill for $I emailed them and inquired about the bill and asked for an itemized statement of exactly what the charges were for because I had no tests, no labs and saw a doctor for secondsThey told me that they cannot send me an itemized bill of charges because of the insurance I carry They also said that I owe the bill and did not provide an explanation as to why I was told I have a zero balanceThey said I did not qualify for financial assistance because I qualify for MedicaidI do not qualify for Medicaid and have a letter from Medicaid stating this