Premier T Boost Reviews (%countItem)
Premier T Boost Rating
Address: 2200 NW 72nd Ave # 29057, Miami, Florida, United States, 33152-9001
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Charged once for a trial offer of a testosterone booster then charged again two weeks later for the same bottles I received for the trial.
Originally purchased two types of testosterone booster at a trial price of $4.95 and $4.98. Two weeks later, I was charged $89.95 and $89.98 respectively for the same bottles I already had in my possession from the original trial because I didn't fill out a survey mentioned in the original purchase details fine print. The total cost of this was $189.86 for 2 bottles. I was charged twice for it in a span of two weeks. I never opened them and want to return them. I don't trust putting anything in my body from a company that has such shady business practices. When you buy a product, you are charged once, at the time of purchase. I have never once purchased a product as a subscription when you only receive the product once. That makes no sense. All I want to do is return the unopened bottles (I am willing to pay shipping charges) and receive a refund for the total paid.
All I am looking for is a refund of the price of the bottles ($189.86) once they receive the returned product.
From: Email Support Specialist -04
Date: Tue, Dec 11, 2018 at 9:23 PM
Subject: Revdex.com Complaint (#XXXXXXXX) - ***
To: Revdex.com
Cc:
This response is in regard to:
Complaint (XXXXXXXX)
Dear Sir or Ma'am
Thank you for your notification in regards to ***. We value our customers and believe firmly in providing them excellent customer support.
We have searched our database and were unable to find an account for *** with the information he has provided. Additionally, the terms she disclosed are quite different from our own.
As is stated on our website, we offer a 14 days trial of our product Paltrox T/Paltrox RX. The customer need only pay $3.86 for shipping and handling for a full month's supply that they may evaluate within a 14 days. If we do not receive notification from the customer within this # day period that they wish to cancel, they will be billed at a price of $99.93 and enrolled in our monthly auto shipment program.
There are many other companies who sell Paltrox T/Paltrox RX. Additionally, we have no record of contact with *** with the phone number or email she provided.
Thank you for the opportunity to address this matter.
Respectfully,
Paltrox RX Customer Support
(The consumer indicated he/she DID NOT accept the response from the business.)
The phone numbers I called (844-447-4868 and XXX-XXX-XXXX) to file my complaint initially, both gave me your address and contact information. The amounts showing on my bank statement, that I am happy to forward to you are...
Posting Date Effective Date Transaction Type Amount Reference Number Description Type Balance
7/23/2018 7/23/2018 Debit ($89.98) XXXXXXXXX POS Transaction EVOLUTNTSTOXXXXXXXXXX XXXXX CHAPARRAL DR XXX-XXXXXXX CA Debit Card
7/23/2018 7/23/2018 Debit ($89.95) XXXXXXXXX POS Transaction BODYRENEWXXXXXXXXXX XXXXX CHAPARRAL DR XXX-XXXXXXX CAUS Debit Card
7/10/2018 7/10/2018 Debit ($4.98) XXXXXXXXX POS Transaction EVOLUTNTSTOXXXXXXXXXX XXXXX CHAPARRAL DR XXXXXXXXXX CA Debit Card
7/9/2018 7/9/2018 Debit ($4.95) XXXXXXXXX POS Transaction BODYRENEWXXXXXXXXXX XXXXX CHAPARRAL DR XXX-XXXXXXX CAUS Debit Card
Please, can I send you the unopened and still sealed bottles to receive a refund?
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you so very much for the resolution and have a great holiday season!
Eneida ***
Revdex.com Services Specialist
XXX XXX-XXXX
Case# XXXXXXXX
To Eneida ***,
Thank you for mediating this consumer complaint from customer Mr. ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Looking in the attached PDF file (8998, 8995) provided by Mr.. Both letters were stating the charge back disputed by Mr., result came back in our favor.
However, we feel for Mr. concern and apologize for the inconvenience, so we will go above and beyond and issue the refund checks for the 2 transactions of $89.98 and $89.95
Please advise Mr. we will be issuing the refund check in a timely manner.
Canceled product on the day free trial period ended. They had already charged me $99.93 at 12:10 am on this day. Negotiated a $74.93 refund not paid
then called again, only to learn they never attempted to refund the $74.93. Waiting for me to recall them to ask again.
So far no refund
They lied about the cancellation date.
They lied about refunding $74.93
refund of $74.93
Eneida ***
Revdex.com Services Specialist
XXX XXX-XXXX
Case# XXXXXXXX
To Eneida ***,
Thank you for mediating this consumer complaint from customer Mr. ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
Looking in our records, we're unable to locate Mr. account and sales records based on customer's name, mailing address and email address.
We would like to futher research the transactions, therefor please advise customer to provide additional info such as the actual shipping address, the email on file and the name that placed the order.
Customer Service
Premier T Boost
I got the free trial and ever since then I've been getting charged and sent more supplements that I didn't order and can't find a number.
I used my debit card to make the transaction and thought it was a one time deal. Then I get more sent to me and charged without my permission. Please help me resolve this issue.
Plz help plus probably countless otherd from being scammed thank you for your services.
Eneida ***
Revdex.com Services Specialist
4411 Beacon Cir STE 4
West Palm Beach, FL XXXXX
Case# XXXXXXXX
To Eneida ***,
Thank you for mediating this consumer complaint from our customer Mr. Jonathon ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 days free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
According to our records, Mr. ordered our 14 days trial on 6/15 and paid S&H of $4.95 and 4.95.
Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
Our records showed Mr. reached out to us on 9/20 and request to cancel the subscriptions.
We feel for Mr.' concerns and do apologize for any inconvenience, please see the refund details as below:
Refunded - $94.96 Trans-ID: XXXXXXXXX
Refunded - $94.90 Trans-ID: XXXXXXXXX
asked for a refund with customer representative
I called customer service phone number XXX-XXX-XXXX and receive call back by rep. at 10:24pm, October 13,2018. I told her I was being charged about 200 a month for two months so far and would like a refund on the last month and I would like to cancel this product now. She said I had enough time on my trial date to cancel so she could not offer refund instead offered me a reduction in price for future orders(could not make out exactly what she said. I told her I asked to cancel so why are you offering me other deals. she offered me again something and I said do you not want to cancel? Finally, she canceled but didn't give me a refund so I can return product. There was no emails to alert me of shipments.
I am asking for refund for only last shipment on october 9th of 94.90 and and 94.96 for both supplements.
Revdex.com serving Southeast Florida and the Caribbean
4411 Beacon Cir STE 4
West Palm Beach, FL XXXXX
Complaint ID#: XXXXXXXX
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Mr. ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes.
According to our records, Mr. ordered our 14 days trial on 8/25 and paid S&H of $4.98 and $4.95. Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
Mr. did reached out to us on 10/13 and request to cancel the subscriptions.
We feel for Mr. concerns and do apologize for any inconvenience, therefor we've issued refund for the last 2 transactions, please see details as below:
Refunded - $94.96 Trans-ID: XXXXXXXX
Refunded - $94.9 Trans-ID: XXXXXXXX
(The consumer indicated he/she ACCEPTED the response from the business.)
Cancelled item in July and was charged for July, August and September.
I called and cancelled this item on July 6, 2018 and was charged on July 9, August 6 and September 6.
I want a refund of $559.65, the money that was stolen from my account.
Document Attached***
Revdex.com serving Southeast Florida and the Caribbean
4411 Beacon Cir STE 4
West Palm Beach, FL XXXXX
Tel: (XXX) XXX-XXXX Fax: (XXX) XXX-XXXX
Case# XXXXXXXX
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Mr. ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously. Please forgive our late respond as the complaint letter was only received on 10/19.
Before commit to our 14 days free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
According to our records, Mr. ordered our 14 days trial on 6/23 and paid S&H of $4.95 and $4.98. Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
Our record further showed customer called on 9/10 and auto-ship program was cancelled.
We feel for Mr. concerns and we do apologize for any inconvenience. Looking in the notes that we have refunded 2 of the 6 transactions that Mr. requested. The other 4 transactions were filed charge backs. Refund and Charge back details as below:
CHARGE BACK RECEIVED AND POSTED_10/05/2018_XXXXXXXXXXXX $89.98 (Screenshot 1)
CHARGE BACK RECEIVED AND POSTED_10/05/2018_XXXXXXXXXXXX $89.95 (Screenshot 2)
CHARGE BACK RECEIVED AND POSTED_10/05/2018_XXXXXXXXXXXX $94.96 (Screenshot 3)
CHARGE BACK RECEIVED AND POSTED _10/05/2018_XXXXXXXXXXXX $94.90 (Screenshot 4)
Refunded - $94.96 Trans-ID: 146017135 (See screenshot 5)
Refunded - $94.90 Trans-ID: 146017427 (See screenshot 6)
I paid $28 for a sample of this product and was billed nearly $200 for a refill I didn't expect to be sent. This organization is dishonest
I paid using a credit card in September and I believed that would be the only purchase I was responsible for but was charged $189.80 for a refill
The company doesn't make it clear you're ordering a sunsscand grossly overcharges for refills. It's a scam designed to prey on consumers Promotional purchase as $28 - refill cost nearly $200
Eneida ***
Revdex.com Services Specialist
XXX XXX-XXXX
Case# XXXXXXXX
To Eneida ***,
Thank you for mediating this consumer complaint from our customer Mr. ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
According to our records, Mr. *** ordered our 14 days trial on 9/3 and paid S&H of $4.98 and $4.95. Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
Records showed Mr. reached out to us and request to cancel the subscriptions on 10/21 and we closed the account as requested.
We feel for Mr.' concerns and we do apologize for any inconvenience, so we went ahead and issue the refund, please see below for details:
Refunded - $94.96 Trans-ID: XXXXXXXXX
Refunded - $94.90 Trans-ID: XXXXXXXXX
Ordered product and sent request for refund via email. called in and spoke to rep, they refused to give refund, offered 35% refund.
purchased late August, received the package 9/5 from my PO Box, emailed and called prior to using 14 days and asked for cancel and refund. They refused, told me they could only give 35% refund and the operator called me a liar under his breath while saying he would transfer me to a supervisor.....on hold as I type! listening to music, customer service reps are rude.
refund of 89.98 and 89.95 for the items they billed me for that i wanted to cancel.
From: ***
Date: Wed, Sep 19, 2018 at 11:43 AM
Subject: Re: Revdex.com Complaint Case# 90462532 (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
To: Revdex.com
After I submitted the complaint, the manager did refund my money so you can mark this case is closed
They put you on an auto ship but it didn't say that anywhere. They charge you $89 per bottle and it doesn't say that is the cost.
They lure you in in a free trial. I read all the fine print I could find. Never stated it was an auto ship or what the price would be in future. All I found was if you like the product instructions would be in box how to order. Charge hit my account today no shipping notification yet, but they state it cannot be canceled or refunded it's too late. Only for the future. $180 down the drain it doesn't work. They state takes 6 weeks to start working...but trial is only 2 weeks. So trial is a ruse to get you to shell out $180. They advertise shark tank invested in product I think they would be ashamed in how they handle the public.
I want my money back and for them to stop selling this way. Disclose in plain writing it's an auto ship with price of product.
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Mr. ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
According to our records, Mr. order our 14 days trial on 8/9 and paid S&H $4.95 and $4.98. Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
Mr. reached out to us on 8/23 and account was cancelled, no more future shipment.
Looking further in the notes, we have offered partial refund on 8/23, please details as below:
Refunded - $67.46 Trans-ID: XXXXXXXX
Refunded - $67.49 Trans-ID: XXXXXXXX
We feel for Mr. Striesky's concern and apologize for any inconvenience, so we went ahead and refund the remaing, please see details as below:
Refunded - $22.49 Trans-ID: XXXXXXXX
Refunded - $22.49 Trans-ID: XXXXXXXX
cancelled subscription for this product but they sent it anyway ,now I have to wait another month to see if I was charged
I ordered products from this company that were samples , nowhere was it said that there was an auto ship of product forthcoming
cancel subscription of product
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Ms. ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
According to our records, Ms. ordered our 14 days on 6/28 and paid S&H of $4.98 and 4.95. Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
Our records showed Ms. reached out to us on 8/15 and request cancellation of the auto ship program, so we went ahead and stopped the subscriptions.
We feel for Ms. concerns and do apologize for any inconvenience.
I am trying to get a full refund on the product, but was denied refund.
I ordered a product from this company on 7/9/18, once I had received the product I no longer wanted it, so I called and canceled my order on 7/15/18. On 7/25/18 a checked my bank account to find 2 pending amounts one for $89.95 and one for $89.98. I called the company in question to ask what this was for. I was informed it was for the two products I had ordered for $4.95 (for shipping only). I was then informed that my previous call to cancel the product within they're time frame so I wouldn't be charged the full price was never done. So the customer service rep told me they would not take the product back nor would I receive any refund, do to the fact I did not call to cancel within the allotted time, which I had clearly done. I had asked the representative several times to please transfer me to their supervisor, which the representative told no.
At this point I called my bank to file a dispute, and to cancel my credit card so I would not get any further charges on my credit card. Yesterday I received a letter from my bank stating they spoke with the business that I did not call within the trial period, and that I was offered a 75% refund which I had refused. This is incorrect, I was never offered any percent of a refund. And I had called to cancel within the allotted time frame, which was not done on the companies side. I am currently unemployed looking for work, so the full amount of $179.93 is for food and rent.
I spoke with Kiara today from Premier Boost and was told that because I filed a dispute with my bank, they can no longer refund. I told her I have the product unopened and would like to return it for a full refund. She told me they would just send the product back to me. When I tried to speak further about how to get my refund, she laughed at me and told me that is was my problem and that I should have read the fine print, and that I was just out of the money.
I want to return the unopened product for a full refund plus shipping and handling.
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Ms. ***, case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
According to our records, Ms. ordered our 14 days trial on 7/9 and paid S&H $4.98 and $4.95. Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
Our records showed Ms. reached out to us on 7/25 and we went ahead and cancelled the subscriptions.
Looking further into the notes, Ms. filed dispute with her bank and on 8/14 the dispute came back in our favor, so we advised customer that we no longer able to offer refund as the result of the dispute.
We feel for Ms. concerns and do apologize for any inconvenience. As a courtesy, we issued refund for the transaction as below:
Trans Date: 11/7/2018 1:48:51 PM
Trans ID: XXXXXXXX
Reference order#: XXXXXXX
Refund amount: 89.95
From: ***
Date: Sun, Nov 18, 2018 at 7:37 PM
Subject: Re: Revdex.com Complaint Case# 90467107 (Ref#XXX-XXXXXXXX-XXXXXXXX-XX-XXXX)
To: Revdex.com
To Whom It May Concern,
I have received only a partial refund. I am still waiting on the rest of my refund. Please advise as to when I will get the rest of my refund.
Thank You
Eneida ***
Revdex.com Services Specialist
XXX XXX-XXXX
Case# XXXXXXXX
To Eneida ***,
Thank you for mediating this consumer complaint from our customer Ms. ***, case# XXXXXXXX.
Please advise customer the dispute could take up to 60 days to complete.
Thank you.
I have been scammed I am being sent zyntix I did not order every so many months and they are charging me. I tried to contact and sent packages back
I am being scammed they are stealing my money and sending a package of some sort of pills every so often I need this investigated fraud. I want all the mo ey they took from me without my permission and even got all their packages back refused. I need help investigate these crooks
I want all the money they stole from me I have sent back many packages refused and wrote on it refund I have no idea who or why they did this to me
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Mr. ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Using Mr ***'s email address and mailing address, we are unable to locate customer's info nor order details.
Please provide additional information as order number/transaction ID so we can research further.
This company *** not terminate shipping products to my home and deductions from my banking account; this has been going on for 8 months.
This is the 8th month receiving this product. I was placed on hold for 25 minutes (3xs) to request that the product shipments and deductions from my account stop. I have had 8 deductions from my account. I call every month to cancel to no avail; I requested the product shipments stop and no more deductions from my account.
Premier T Boost?
On the invoice company is listed as: USA Dietary Supplement, but when googled nothing comes up for that company name.
When googled address, Premier T Boost appeared.
Address listed is 2200 NW 72ND AVE; MIAMI, FL XXXXX-XXXX
Direct deductions from my bank account show up as 'XXX-XXX-XXXX markhamtest'.
Product Order # FA00CCBD4E
Brain Formula v2
I changed my bank card in attempt to stop the deductions.
The resolution I am seeking is a refund of $720 for 8 months of deductions.
To Whom It May Concern,
Thank you for mediating this consumer complaint from customer Mr. ***, case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
After search in our data base, we are unable to locate Mr. or any transactions Mr. referring to.
Looking further in the complaint, Mr. mentioned USA Dietary supplement, which we are not affiliate with. The address in Miami is a general mail facility for multiple companies.
Here's the address info on USPS.com:
https://tools.usps.com/go/POLocatorDetailsAction!input?longitude=-80.XXXXX&locationName=GENERAL+MAIL+FACILITY+MIAMI&tollFree=800-ASK-USPS%26reg%3B%26nbsp%3B(XXX-XXX-XXXX)&locationID=XXXXXXX&radius=60&latitude=25.XXXXXX&locationType=po&zip5=XXXXX&zip4=9418
I ordered a 30 day trial from Essence PH Skincare. No phone # or website available to cancel.
On 5/10/18, I paid $10.90 for a 30 day trial. Order #'s are XXXXXXX and XXXXXXX on my IPhone using a VISA credit card. In my attempt to opt-out of further purchases, I discovered no phone related to this business. Websites with EssencePH have no information available to cancel further product delivery. I continued to receive products on 6/24/18 and 7/23/18. I was billed $187.89 on 5/25/18 and $176.90 on 6/25/18. Thanks for your consideration in this matter.
Refund my $364.79 and discontinue my receipts of products.
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Ms. ***, Case#XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
According to our records, Ms. ordered 14 days trial on 5/10 and paid S&H of $4.95 and $5.95. Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
We feel for Ms. concerns and do apologize for any inconvenience, as of 8/21, all subscriptions stopped.
Our records showed Ms. filed charge back with her credit card, therefor we're unable to refund on our end. Please see charge back details as below:
CHARGEBACK RECEIVED AND POSTED CB00_08/19/2018_XXXXXXXXXXXX Order Reference#XXXXXXX Amount: $89.95
CHARGEBACK RECEIVED AND POSTED CB00_08/19/2018_XXXXXXXXXXXX Order Reference#XXXXXXX Amount: $86.95
CHARGEBACK RECEIVED AND POSTED CB00_XXXX-XX-XX _XXXXXXXXXXXX Order Reference#XXXXXXX Amount: $94.90
CHARGEBACK RECEIVED AND POSTED CB00_XXXX-XX-XX _XXXXXXXXXXXX Order Reference#XXXXXXX Amount: $92.90
CHARGEBACK RECEIVED AND POSTED CB00_XXXX-XX-XX _XXXXXXXXXXXX Order Reference#XXXXXXX Amount: $94.90
CHARGEBACK RECEIVED AND POSTED CB00_08/19/2018_XXXXXXXXXXXX Order Reference#XXXXXXX Amount: $92.90
False advetising, requested to speak to supervisor would not allow me to speak. Unstaisfied with product and requested some of my money back
False advetising, requested to speak to supervisor would not allow me to speak. Unstaisfied with product and requested some of my money back
Need to speak to supervisor
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Ms. ***, case#XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Using Ms. email address and mailing address, we are unable to locate customer's info or order details.
Please provide additional information as order number/transaction ID so we can research further.
Ask for cancellation and refund of monies for non authorized payment
Advertised as free product, just pay shipping. Use debit card to pay shipping. Checked bank account found being charged 89.99 for each product. Called to cancel recurring charge and ask for refund of monies, Cancelled account but would not refund monies. I did not authorize these charges and believe that this company is using free product advertising to charge customers. Would like money refunded
Refund of money and stop using advertising tactics
(The consumer indicated he/she ACCEPTED the response from the business.)
Settled
I didn't order or receive any product until this package showed up today.
I was charged twice for a product, I didn't receive on my Discover card. I put in a complaint to Discover. Now today I got a package from this Miami address which I did not know. When I googled it, I got the Revdex.com and a previous complaint from 6/5 in you description. I DID NOT OPEN THISwhat is your recomendation? I don't want to now receive packages from them since I complained to Discover in a dispute. What should I do with the package and how do I handle this problem. This appears to be a scam against senior citizens.
I am waiting for Discover to recover the charges under a dispute. But I want no further charges from this company or any packages.
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Ms. ***, case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
According to our records, Ms. ordered our 14 days trial on 4/24 and paid S&H of $4.95. Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
As of 8/6, auto ship program cancelled and account closed, no more future shipment.
Charge backs were filed on 8/3 and 8/28, please see charge back details as below:
CHARGEBACK RECEIVED AND POSTED CB00_08/27/2018_XXXXXXXXXXXX $94.90
CHARGEBACK RECEIVED AND POSTED CB00_08/03/2018_XXXXXXXXXXXX $94.90
(The consumer indicated he/she DID NOT accept the response from the business.)
I never received any of the items, nor did I make the ordera scam told to us by Homewood. I paid the account to keep our Discover activeglad NO MORE charges have appeared. Otherwise we will close the account which we held for decades.
Eneida ***
Revdex.com Services Specialist
XXX XXX-XXXX
Case# XXXXXXXX
To Eneida ***,
Thank you for mediating this consumer complaint from our customer Ms. ***, case# XXXXXXXX.
We feel for Ms. concerns and do apologize for any inconvenience, so we went ahead and issued the refund forthe S&H fee, please below for details:
Refunded - $4.95 Trans-ID: XXXXXXXXX
company continue to take money from my account after I had already cancel. Now my credit is at a negative balance due to their actions.
I purchase products of Premier T Boost and Premier NO (Nitrate Oxide).But they continue to take money out of my credit card account. I called them to cancel with them. After the cancellation they still continue to take money from my credit card account.I called them again.I told them,that I donot want no more product from them,but they still continue to take money from my credit card.they charge me $189.00 from my card.I had already told them previously that I want to cancel. they now have my credit card information.
I want my refund of my money for a unauthorized purchase. I am willing to return their products of Premier T Boost and Premier NO(Nitrate Oxide).I did not place a second order.I only placed one order.I just want my money back on my card.I will return their product.It has not been open.
Signed up for a trial run. Was not made aware that after so many days the trial issue would run out and they would start charging $94.00 a month unless it was cancelled. Wife has done research on this company and it has been made aware they are scam artist.
Product_Or_Service: Premier T Boost Testosterone Boost Formula
Order_Number: XXXXXXX
Modification/discontinuance of I am reporting this so that will help people in the future to not get scammed like I was.
To Whom It May Concern,
Thank you for mediating this consumer complaint from our customer Mr. Arthur E ***, Case# XXXXXXXX.
We strive to make sure our customers are 100% satisfied, so we do take consumer complaints very seriously.
Before commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.
According to our records, Mr. ordered our 14 days trial on 3/10 and paid S&H of $4.95 and $4.95. Once our 14 days trial ends, our monthly subscriptions / Auto Ship program took effect.
Our records showed Mr. reached out to us on 4/26 and request to cancel the account, we went ahead and closed the account and stopped future shipment.
We feel for Mr. concerns and do apologize for any inconvenience, looking further in the notes, we've issued refund for order# XXXXXXX on 4/22, please see details as below:
Trans date: 4/22/2018 10:25:43 PM
Trans ID: XXXXXXXX
Amount: 94.96
Card Number: XXXXXX***0471