Please let [redacted] ***w that her account was cancelled on 2-19-and no money is owed A refund check was mailed out to her at the end of February for the amount of $ I will mail her a copy of her account showing that it is cancelled and no money is owedThanks
[redacted] , I'm sorry for any inconvenience or confusion this may have causedThey did confirm your cancellation After speaking with a manager at press plus, your card will be credited back $within 7-business days Thank you Sincerely, [redacted] Circulation Director
Good Afternoon,I reviewed [redacted] I just spoke with [redacted] *bout his account and we went over the notes in the system from [redacted] ***i regarding the balance dueThere was a misunderstanding in the phone conversation, [redacted] had offered a 75% off discount of the $ balance due, making the amount due $and we would take care of crediting the remaining $MrR [redacted] was pleased with the corrected amount due and will be sending in a payment
Hi [redacted] Please let Mr [redacted] know that I apologize that the carrier didn't deliver his paper on Sunday His account has been credited for the missing newspaper and that I will have the district manager [redacted] contact him and the carrier to assure that he receives the paper every SundayThank you
[redacted] I'm sorry that your subscription was not cancelled when requested I have it cancelled as of Wednesday, December 12th and your account will be credited $for all of October, November and December I apologize for any inconvenience this may have caused.Sincerely,*** ***Circulation Director
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
[redacted] Please let Ms [redacted] know that I apologize for any inconvenience She was put on a promotional rate as of November That promotion was for our weekend service which was Thursday, Friday, Saturday and Sunday The promotional offer accepted at that time was $per week for months That rate was good through May Then, as of January 22, we no longer offered our weekend subscription The only subscription we had was all seven days A letter was mailed out to all our weekend subscribers letting them know this was no longer offered and because of that we were not charging them for the additional days of papers through the end of the year What ever the customer was paying we honored that rate through the end of the year On January 1, all the subscribers that were on the extended discount was then put on a 50% discounted seven day subscription rate for a year We wanted to give them another discount Please let Ms [redacted] know her account will be credited $for January and the first days of February We will honor her previous rates through that date The customer service manager will call her today to go over the billing with her and offer any help with our current promotional ratesThank you Sincerely [redacted] Circulation Director
Regarding complaint # [redacted] Please let [redacted] *now that we sincerely apologize She was on a previous special promotion that cancelled the end of December A promotion ends but the newspaper subscription does not end it continues at the regular rate She was given another special at half price which is approximately $a month on February 11, However, from looking at her account I have noticed that that the $credit was not given and the vacation dates were not entered on her account [redacted] account has been cancelled as of April 10,and the balance owed is $ This balance will be cleared and no money will be owedSincerely [redacted] Circulation Director
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complai [redacted] and find that this resolution would be satisfactory to meI will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complain [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Please let [redacted] ***w that her account was cancelled on 2-19-and no money is owed A refund check was mailed out to her at the end of February for the amount of $ I will mail her a copy of her account showing that it is cancelled and no money is owedThanks
[redacted] , I'm sorry for any inconvenience or confusion this may have causedThey did confirm your cancellation After speaking with a manager at press plus, your card will be credited back $within 7-business days Thank you Sincerely, [redacted] Circulation Director
Good Afternoon,I reviewed [redacted] I just spoke with [redacted] *bout his account and we went over the notes in the system from [redacted] ***i regarding the balance dueThere was a misunderstanding in the phone conversation, [redacted] had offered a 75% off discount of the $ balance due, making the amount due $and we would take care of crediting the remaining $MrR [redacted] was pleased with the corrected amount due and will be sending in a payment
Hi [redacted] Please let Mr [redacted] know that I apologize that the carrier didn't deliver his paper on Sunday His account has been credited for the missing newspaper and that I will have the district manager [redacted] contact him and the carrier to assure that he receives the paper every SundayThank you
[redacted] I'm sorry that your subscription was not cancelled when requested I have it cancelled as of Wednesday, December 12th and your account will be credited $for all of October, November and December I apologize for any inconvenience this may have caused.Sincerely,*** ***Circulation Director
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
[redacted] Please let Ms [redacted] know that I apologize for any inconvenience She was put on a promotional rate as of November That promotion was for our weekend service which was Thursday, Friday, Saturday and Sunday The promotional offer accepted at that time was $per week for months That rate was good through May Then, as of January 22, we no longer offered our weekend subscription The only subscription we had was all seven days A letter was mailed out to all our weekend subscribers letting them know this was no longer offered and because of that we were not charging them for the additional days of papers through the end of the year What ever the customer was paying we honored that rate through the end of the year On January 1, all the subscribers that were on the extended discount was then put on a 50% discounted seven day subscription rate for a year We wanted to give them another discount Please let Ms [redacted] know her account will be credited $for January and the first days of February We will honor her previous rates through that date The customer service manager will call her today to go over the billing with her and offer any help with our current promotional ratesThank you Sincerely [redacted] Circulation Director
Regarding complaint # [redacted] Please let [redacted] *now that we sincerely apologize She was on a previous special promotion that cancelled the end of December A promotion ends but the newspaper subscription does not end it continues at the regular rate She was given another special at half price which is approximately $a month on February 11, However, from looking at her account I have noticed that that the $credit was not given and the vacation dates were not entered on her account [redacted] account has been cancelled as of April 10,and the balance owed is $ This balance will be cleared and no money will be owedSincerely [redacted] Circulation Director
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complai [redacted] and find that this resolution would be satisfactory to meI will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complain [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***