Premium Cabinets Group

Complaint: [redacted] I am rejecting this response because:They still are not taking responsibility for the miscommunications I was told one thing and then given something different with their excuse saying it was "business standard" When being sold something by a salesperson, they are responsible for communicating "business standards" that an average customer would have no idea about When I asked for glass in the cabinets I was told "sure we can do that", the display models of the cabinets had hardware which I "assumed" would come with them I was never asked if I wanted hardware or what kind of hardware or what kind of glass I had asked for a replacement in the corner for a cabinet that wasn't a lazy-susan and they never informed me of a "Blind corner" would come with a hole in it Then when I tried to work things out with them, they started accusing me of lying about phone call times instead of addressing the problem with the cabinets and not allowing me a word in edgewise They were very combative and remain so as you can see from these communications Regards, [redacted]