We received Mr [redacted] 's order and it was for x 30ml bottle of Cinnsanity 0mg and x 30ml bottle of Cinnsanity 3mgHe signed up for our email list which as advertised we offer a for the price of promoA coupon code "welcome241" is emailed to each person that signs up along with instructions on how to use it, each customer can input the coupon code at checkout one timeI the owner confirmed that the code was emailed to Mr [redacted] with a link to the applicable products we offer the for offer onHe placed his order but did not input the the "welcome241" coupon codeInstead he input our other coupon code for Cyber Monday which was a 50% off coupon codeEach customer is able to use coupon code per transactionMy husband received a call from Mr [redacted] at 11:30pm and did not have any means of checking on his orderHe said to Mr [redacted] that he would look into it and we would be happy to send out any shorted order ASAP if applicableI looked into the issue the next morning and discovered there was no issue with the Mr [redacted] orderHe used our Cyber Monday 50% off coupon code "thankful4u" which was essentially the same discount as using the "welcome241"I called and explained this to Mr [redacted] and he did not agreeI kept explaining it to him and he was not understanding how the "welcome241" coupon or promo works and how you can only use coupon code per a transactionAfter repeating myself several times over the course of minutes in an effort to resolve the issue I asked him so what that exactly do you think you should get bottles for the price of 1? He confirmed! I realized that unless I send him bottles he was not going to be pleased I explained that I am sorry but that is not how the coupons work and that you can use coupon code per a transactionWe failed to agree at which time I ended the callI pride myself in excellent customer service but this was just ridiculousI will be happy to offer him another 50% off coupon on his next transaction, but no sorry there will be no refund and I will apologize to him that he had confusion while ordering, it is always best to read all the terms and conditions clearly stated on the applicable products pageCustomer received 2x 30ml bottles for the price of $including shippingEach 30ml bottle sells for $
We received Mr [redacted] 's order and it was for x 30ml bottle of Cinnsanity 0mg and x 30ml bottle of Cinnsanity 3mgHe signed up for our email list which as advertised we offer a for the price of promoA coupon code "welcome241" is emailed to each person that signs up along with instructions on how to use it, each customer can input the coupon code at checkout one timeI the owner confirmed that the code was emailed to Mr [redacted] with a link to the applicable products we offer the for offer onHe placed his order but did not input the the "welcome241" coupon codeInstead he input our other coupon code for Cyber Monday which was a 50% off coupon codeEach customer is able to use coupon code per transactionMy husband received a call from Mr [redacted] at 11:30pm and did not have any means of checking on his orderHe said to Mr [redacted] that he would look into it and we would be happy to send out any shorted order ASAP if applicableI looked into the issue the next morning and discovered there was no issue with the Mr [redacted] orderHe used our Cyber Monday 50% off coupon code "thankful4u" which was essentially the same discount as using the "welcome241"I called and explained this to Mr [redacted] and he did not agreeI kept explaining it to him and he was not understanding how the "welcome241" coupon or promo works and how you can only use coupon code per a transactionAfter repeating myself several times over the course of minutes in an effort to resolve the issue I asked him so what that exactly do you think you should get bottles for the price of 1? He confirmed! I realized that unless I send him bottles he was not going to be pleased I explained that I am sorry but that is not how the coupons work and that you can use coupon code per a transactionWe failed to agree at which time I ended the callI pride myself in excellent customer service but this was just ridiculousI will be happy to offer him another 50% off coupon on his next transaction, but no sorry there will be no refund and I will apologize to him that he had confusion while ordering, it is always best to read all the terms and conditions clearly stated on the applicable products pageCustomer received 2x 30ml bottles for the price of $including shippingEach 30ml bottle sells for $