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Premium Lawn & Landscapes Reviews (1)

we purchased a Living Social deal online for $249.00 for $1,000 worth of landscaping. We attempted many many times to get the vendor out to do the work and continually was told that they are 6-8 weeks out and we could not get on the schedule. We purchased this deal on February 17, 2014. At one point I was told to pick the trees I wanted planted and they would put me on the schedule, I did that immediately and when I asked what dates were available I was told that they were again 6-8 weeks out. Later on I asked again and he asked me to send him the tree list again which I did not have. I am tired of being put on the back burner since we are not spending more than the $1,000, we are not a priority.Product_Or_Service: LandscapingDesired SettlementI would like a refund on the purchase with this company, I no longer trust them to do the job let alone quality work. Business Response [redacted] can request refund any time with living social. Not only was her coupon expired, and the services she requested did not qualify for the deal offered I did tell pipers husband I would hold the coupon for him for a year. In the terms and conditions it states this coupon can not be used just for planting. It also subject to availability. But never the less to satisfy the complaint she can make her request to living social or she can have plants/tress of equal value of her $250 purchase. Once the coupon expired it's only good for face value of $250. I apologize for any inconvenience.Consumer Response The living Social website does not allow a refund as the timeframe from when purchased to now has been more than seven days per living social. I would like a refund of $249.00 from the vendor as they have been paid for a service I did not receive.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)Hello,Living Social provided a refund to me for $224.00 and will be working with the vendor directly to correct this issue so it does not happen to others.Final Business Response I see the customer has received her refund from living social. I can certainly send the difference if you'd like.I did my best to accommodate your request even though it did not meet the requirements of the offer under the terms and conditions specifically specified.Again I apologize!

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Description: Landscape Contractors, Lawn Installation Service, Snow Removal Service, Awnings & Canopies, Concrete Contractors, Lawn Maintenance

Address: 7419 Europa Dr, Sparks, Nevada, United States, 89436-2816

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