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PreparaKit

409 Tennant Station 119, Morgan Hill, California, United States, 95037

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PreparaKit Reviews (%countItem)

After purchasing a Blackstone 36 grill online on a site named Best Wish I rec'd a password without putting one in myself . When I couldn't reset password checked phone number to call and it didn't work .I then checked reviews and all customers were saying they didn't receive product and couldn't reach customer service. I called my credit card company and tried to stop payment but service Rep. said it had already gone thru even though it was showing that it was still pending. On my credit card it shows that payment was made to Preparakit . I have complained to them and they answered that they have nothing to do with that company. I made that purchase April 10th. and was still pending till April 13th . when my statement said it was approved . This seems to me to be a Scam
Product_Or_Service: 4/10/2020
Order_Number: didn't receive
Account_Number: didn't receive

Desired Outcome

Refund I would like a refund and some kind of action against this company

PreparaKit Response • May 30, 2020

This person had contacted our company via our website stating he had purchased a grill online. We do not sell any items outside of first aid or emergency preparedness kits and products. We explained that to the consumer and determined that our company name was being used illegally. We exchanged emails back and forth and I advised him to contact his credit card company to file a dispute. We are in no way associated with the website "Best Wish." We have filed a cease and desist letter to this owners of this website through our attorney's office. Any victims of this website can contact us at *** to request a copy of this letter to submit to their credit card company.

Customer Response • Jun 02, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)

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Address: 409 Tennant Station 119, Morgan Hill, California, United States, 95037

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