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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,*** ***

April 15,
Revdex.com
Email: [email protected]
Re: Complaint ID#***
Dear MsMullens,
I am responding to your letter regarding complaint ID#*** Prescott College has specific grievance procedures to
follow which are outlined in our college catalog located at:
http://www.prescott.edu/intranet/assets/records-registration/all-college-catalog... /> Here is the policy that is documented:
Student Grievance Procedures
Students may file a grievance in response to any perceived infringement of their rights, whether the perceived
infringement is of their rights according to federal law, their rights as students according to College
policies, or simply their personal rights to fair and humane treatmentPrescott College is committed to
handling all grievances in a prompt and equitable manner
Grievances fall into two categories: academic and nonacademic
• Academic grievances might include conflicts over course evaluations, learning contracts, or grades,
but could concern any academic matter in which a student believes he/she has been treated
unfairly or unreasonablyStudents who believe they have grounds for an academic grievance
should contact the Dean for Distance Learning and Academic Affairs
• Nonacademic grievances might concern any instance of perceived mistreatmentExamples
include, but are not limited to, sexual harassment or discrimination based on race, age, disability,
sexual preference, or any other unprofessional and/or illegal conduct on the part of a College
community memberStudents who believe they have grounds for a nonacademic grievance should
contact either the Dean for Distance Learning and Academic Affairs, or the Director of Student Life
Academic Grievance Procedures
A student who believes his/her academic efforts have not been justly evaluated has the right to be heard
The problem may be the result of exchanges with the instructor, occurrences within the class, or the content
of a written evaluationAll grievances should be initiated within the semester the alleged violation
occurredThe following are the steps to take:
A student who is unsure whether his/her grievance falls under this description should consult
with the Dean for Distance Learning and Academic Affairs
Once it is determined that the grievance is academic in nature, every effort should be made to
resolve the problem informallyTo accomplish this, the student is encouraged to talk directly
with the faculty member or mentor(In exceptional circumstances where a dispute cannot or
should not be addressed informally, this step may be omitted.)
If informal efforts are unsatisfactory or unsuccessful, a formal grievance may be filed with the
Dean for Distance Learning and Academic AffairsThe grievance should be in writing and
should include the name of the respondent and a description of the specific incident(s)
forming the basis of the grievance, an outline of the informal steps taken to resolve the matter,
and reference to the desired outcome(s) if appropriateThe formal grievance should be
presented no later than days after the student has knowledge of the problem
The complainant has a right to present witnesses or testimony if they so choose
The dean will investigate and decide how the problem should be resolved and will render a
decision in a written summary to the student and the relevant faculty member or mentor
The dean’s decision may be appealed in writing to Paul Burkhardt, the Provost, who will make
a ruling within days of receipt of the appeal
If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the
student may file a complaint with the *** *** *** *** *** ***
***The student must contact the State Board for further detailsThe *** ***
**
address is *** ** *** *** *** ***, Phoenix, AZ 85007, phone # ###-###-####,
website address: www.azppse.gov
Nonacademic Grievance Procedures
Non-academic grievances fall into categories: I) general non-academic grievances and II) sexual harassment
grievances, which include sexual violenceTitle IX regulations cover sexual harassment/sexual violence
IGeneral Non-Academic Grievance:
A student who is unsure whether his/her grievance falls under the non-academic description
should consult with the Dean for Distance Learning and Academic Affairs, or the Director of
Student LifeFor issues dealing with sexual harassment, the student should follow the Sexual
Harassment Grievance procedureOnce it is determined the grievance is nonacademic in nature,
every effort should be made to resolve the problem informally(If for any reason a dispute cannot
or should not be addressed informally, this step may be omitted.))
If informal efforts are unsatisfactory or inappropriate, a formal grievance can be filed with the
Director of Student LifeThe grievance must be in writing and must include the name of the
respondent and a description of the specific incident(s) concerning the grievance, an outline of the
informal steps taken to resolve the matter, and the reference to the desired outcome(s) if
appropriateThe formal grievance should be filed within days after the student has knowledge
of the problem
The Director of Student Life, in consultation with the academic dean(s) and/or another
appropriate College official(s), will determine if an investigation is appropriate
Any investigation will be conducted by the Director of Student Life; she may include other
relevant College officials in the process
The complainant has a right to present witnesses or testimony if they so choose
Based on the investigation, the Director of Student Life will render a decision in a written
summary sent to both parties
The student may appeal this decision to *** ***, the President, who will make a ruling
within days of receipt of the appealThis ends the College appeals process
If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the
student may file a complaint with the *** *** *** ***: Office for Civil Rights
(OCR), *** *** ***, SW, Washington, DC 20202-1100, Customer Service Hotline #:
###-###-####, Email: ***
Each student is advised that it is their responsibility to read this catalog As such Gabrielle Talley needs to follow these procedures in order to have her case handled
If you have any further questions please let me know
Sincerely,*** ***
Director of Financial Services

April 15, 2014

Revdex.com

Email:  [email protected]

Re:  Complaint ID#[redacted]

Dear Ms. Mullens,

I am responding to your letter regarding complaint ID#[redacted].  Prescott College has specific grievance procedures to...

follow which are outlined in our college catalog located at:

http://www.prescott.edu/intranet/assets/records-registration/all-college-catalog... />
Here is the policy that is documented:

Student Grievance Procedures

Students may file a grievance in response to any perceived infringement of their rights, whether the perceived

infringement is of their rights according to federal law, their rights as students according to College

policies, or simply their personal rights to fair and humane treatment. Prescott College is committed to

handling all grievances in a prompt and equitable manner.

Grievances fall into two categories: academic and nonacademic.

• Academic grievances might include conflicts over course evaluations, learning contracts, or grades,

but could concern any academic matter in which a student believes he/she has been treated

unfairly or unreasonably. Students who believe they have grounds for an academic grievance

should contact the Dean for Distance Learning and Academic Affairs.

• Nonacademic grievances might concern any instance of perceived mistreatment. Examples

include, but are not limited to, sexual harassment or discrimination based on race, age, disability,

sexual preference, or any other unprofessional and/or illegal conduct on the part of a College

community member. Students who believe they have grounds for a nonacademic grievance should

contact either the Dean for Distance Learning and Academic Affairs, or the Director of Student Life.

Academic Grievance Procedures

A student who believes his/her academic efforts have not been justly evaluated has the right to be heard.

The problem may be the result of exchanges with the instructor, occurrences within the class, or the content

of a written evaluation. All grievances should be initiated within the semester the alleged violation

occurred. The following are the steps to take:

1. A student who is unsure whether his/her grievance falls under this description should consult

with the Dean for Distance Learning and Academic Affairs.

2. Once it is determined that the grievance is academic in nature, every effort should be made to

resolve the problem informally. To accomplish this, the student is encouraged to talk directly

with the faculty member or mentor. (In exceptional circumstances where a dispute cannot or

should not be addressed informally, this step may be omitted.)

3. If informal efforts are unsatisfactory or unsuccessful, a formal grievance may be filed with the

Dean for Distance Learning and Academic Affairs. The grievance should be in writing and

should include the name of the respondent and a description of the specific incident(s)

forming the basis of the grievance, an outline of the informal steps taken to resolve the matter,

and reference to the desired outcome(s) if appropriate. The formal grievance should be

presented no later than 30 days after the student has knowledge of the problem.

4. The complainant has a right to present witnesses or testimony if they so choose.

5. The dean will investigate and decide how the problem should be resolved and will render a

decision in a written summary to the student and the relevant faculty member or mentor.

6. The dean’s decision may be appealed in writing to Paul Burkhardt, the Provost, who will make

a ruling within 15 days of receipt of the appeal.

7. If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the

student may file a complaint with the [redacted]. The student must contact the State Board for further details. The [redacted]

address is [redacted], Phoenix, AZ 85007, phone # ###-###-####,

website address: www.azppse.gov

Nonacademic Grievance Procedures

Non-academic grievances fall into 2 categories: I) general non-academic grievances and II) sexual harassment

grievances, which include sexual violence. Title IX regulations cover sexual harassment/sexual violence.

I. General Non-Academic Grievance:

1. A student who is unsure whether his/her grievance falls under the non-academic description

should consult with the Dean for Distance Learning and Academic Affairs, or the Director of

Student Life. For issues dealing with sexual harassment, the student should follow the Sexual

Harassment Grievance procedure. Once it is determined the grievance is nonacademic in nature,

every effort should be made to resolve the problem informally. (If for any reason a dispute cannot

or should not be addressed informally, this step may be omitted.))

2. If informal efforts are unsatisfactory or inappropriate, a formal grievance can be filed with the

Director of Student Life. The grievance must be in writing and must include the name of the

respondent and a description of the specific incident(s) concerning the grievance, an outline of the

informal steps taken to resolve the matter, and the reference to the desired outcome(s) if

appropriate. The formal grievance should be filed within 30 days after the student has knowledge

of the problem.

3. The Director of Student Life, in consultation with the academic dean(s) and/or another

appropriate College official(s), will determine if an investigation is appropriate.

4. Any investigation will be conducted by the Director of Student Life; she may include other

relevant College officials in the process.

5. The complainant has a right to present witnesses or testimony if they so choose.

6. Based on the investigation, the Director of Student Life will render a decision in a written

summary sent to both parties.

7. The student may appeal this decision to [redacted], the President, who will make a ruling

within 15 days of receipt of the appeal. This ends the College appeals process.

8. If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the

student may file a complaint with the [redacted]: Office for Civil Rights

(OCR), [redacted], SW, Washington, DC 20202-1100, Customer Service Hotline #:

###-###-####, Email: [redacted]

Each student is advised that it is their responsibility to read this catalog.  As such Gabrielle Talley needs to follow these procedures in order to have her case handled.  

If you have any further questions please let me know.

Sincerely,[redacted]

Director of Financial Services

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,[redacted]

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Address: 220 Grove Ave, Prescott, Arizona, United States, 86301-2912

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