They do not honor their commitments agreed upon prior to saleWhen I purchased my Audi A-in late 2012, due to the long commute from my home and office to the dealership, they agreed in writing to drop off a loaner car at my office and take my car into their shop when service was requiredNow they have decided they can no longer fulfill that obligation because their lawyers don't like the liabilityThey should have sorted that out before I bought the car from themI can provide written documentation backing my statement
They do not honor their commitments agreed upon prior to saleWhen I purchased my Audi A-in late 2012, due to the long commute from my home and office to the dealership, they agreed in writing to drop off a loaner car at my office and take my car into their shop when service was requiredNow they have decided they can no longer fulfill that obligation because their lawyers don't like the liabilityThey should have sorted that out before I bought the car from themI can provide written documentation backing my statement