Prestige Auto Mart

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

I dont even know what else to say, I just follow the laws of the state , cant change that, and we usually go above and beyond just to keep customers happy!

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.]you incorrectly diagnosed my vehicle multiple times ur diagnosis would of cost me to fix a junk reend that would not have fixed it multiple times in ur shop you tried to pass something off as something else Regards, [redacted] ***

Revdex.com:I never agreed to what they are sayingI have a purchase and sales contract signed by their representative and me, you can see on line that if there was any doubt to my vehicle being inspected then Prestige Auto Mart should have inserted it in that lineThey are in breach of their own contract and maybe liable for MGL AThey are not speaking the truth, the contract proves it I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [The inspection sticker was given prior the brake service performed by PrestigeThe faulty break job is the cause of the complaint] Regards, [redacted]

Just by viewing the complaint and her email address , [redacted] , tells a lot Customer complains that her experience was the worst ever and then brings her daughter to the same salesman weeks later, that in itself show her lack of integrityOur advertising is that we guarantee credit or the car is free, that would be for her daughter to dispute since she clearly states we didn't provide credit to her daughter, which is also untrue She was approved but needed to cover her taxes and fees, instead she opted for a cosigner , so should wouldn't need a money up frontThe $down payment she refers to was agreed to be paid in days, which they never did so we cashed the check, as we discussed with her in the office, we have cameras in the offices to record these transactionsThis entire complaint is based on the fact that she is trying to avoid paying the $450, which the only reason she was given it back by the owner is because she begged and pleaded for helpIf anything we should be the one going after her for the $down payment Thanks ***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowThis company does nothing but state empty promisesWhen they schedule appointments to fix the car, they cancel them the reschedule for the following weekPer the laws of MA, they are not in compliance of the U.C.C implied warranty of merchantability and fitness for a particular useThat fact that they are stating they comply with the laws of the state is out right laughableWhen I bought the car, the car had the issue, prestige kept trying to push me out of my warranty, the same issue still stands to this day, it is immaterial the dateThe timeline begins the day the issue(s) aroseI informed the manager that the line was recorded and that my bank was on the phone, if Revdex.com would like to hear the abusive recording please let me knowWhere the gm states we can do this the " nice way, or he can do what he wants and there is nothing I can do about it" Regards, [redacted]

This customer came in on our internet special price and was shown the disclaimer, willfully signed all documents and negotiated the dealThey were given $for their trade and the salesman said their vehicle would be paid off from the loan proceedsThe customer however thought that meant we were giving them $and $for their payoffWe also gave them $more on the trade in allowance, the actual cash value of said trade was only $The customers interest rate is soley based on their credit score, and they knew that when they sign the contractPrestige did nothing wrong on this deal

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowRegards, [redacted]

I think this customer has us confused with another PrestigeWhat was the last numbers of the VIN? All three stores and can't find this customer

Customer has never been here since purchase and vehicle passed inspectionWe can't fix something we aren't aware ofThe Engine light is not onCustomer has appointment this Wednesday with our service department

The item were removed from the car by the salesman and when I called they said they have them in the officeThey have my address and my phone number and they should have somithing better than putting them in trashI need my itemI think they sold my item and thats why you responded and never did an investigationYou should be held accountable cause it was not in the car , but it was locked by one of you in the officeRevdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowRegards, [redacted]

Manny has agreed to buff the scratches on the carThat is all he is offering at this time and we did nothing wrong complaints and we have served over 15,customers

The customer is out of warranty and was told that we would repair the rear end for him, not by a third party who charges $4000.

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] none of the response you have given me have addressed any of the issues but the scratches I asked for the videos to be pulled if use did nothing wrong.what about all the other things have use [redacted] looked into any of that or are use just taking you employees word for it.if me and my daughter are wrong then were is all the videos that you brought up that use have your salesman was wrong for what he did to us...have you addressed the forgery?or the car for free because my daughter wasnt given an option [redacted] approached me when I came in to cosign for her with out her [redacted] there?or how about my broken radio?you can pull the video I am not at fault for this.use are picking and choosing what you want to address.if use want we can sit down and have a meeting about this and we can watch the videos together to see who is at fault about all of this.If use dont want to get together and resolve this personalty we will have to take this matter furtherRegards, [redacted]

[ I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***

The customer is out of warranty