Prestige Auto Sales and Trade

From: mahmoud khalil < [redacted] >Date: Tue, Dec 9, at 5:PMSubject: StatementTo: " [redacted] @myRevdex.com.org" < [redacted] @myRevdex.com.org> HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif;">Hello [redacted] ***, Customers, [redacted] and wife, [redacted] , purchased a [redacted] from us back in the summer of last yearTheir deposit cash down was $500.00, which was used to cover registration fees and taxesThey made two payments of $and came to us with complaints that the vehicle was making a strange noiseWe told them to leave the car here at the dealer so we could get it looked at with one of mechanics, instead they chose to resolve the problem themselves by adding some kind of liquid to the vehicleA few days later we receive a call from them saying the car was overheatedWe towed the car to the mechanic and were informed that the car's head gasket blew [redacted] and [redacted] said they were not going to be able to afford the total cost of the repairs to fix the car which estimated $1,We tried to negotiate and were willing to pay half of the cost to repair but they refused to pay their part for messing up the vehicleWe are taking them to collections for the rest of the payments of the vehicleIf you have any more questions, you can reach us by email or phone [redacted] Thank you, Prestige Auto Sale & Trade

From: mahmoud khalil <[redacted]>Date: Tue, Dec 9, 2014 at 5:27 PMSubject: StatementTo: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>
HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif;">Hello [redacted],
Customers, [redacted] and wife, [redacted], purchased a [redacted] from us back in the summer of last year. Their deposit cash down was $500.00, which was used to cover registration fees and taxes. They made two payments of $200.00 and came to us with complaints that the vehicle was making a strange noise. We told them to leave the car here at the dealer so we could get it looked at with one of mechanics, instead they chose to resolve the problem themselves by adding some kind of liquid to the vehicle. A few days later we receive a call from them saying the car was overheated. We towed the car to the mechanic and were informed that the car's head gasket blew. [redacted] and [redacted] said they were not going to be able to afford the total cost of the repairs to fix the car which estimated $1,800.00. We tried to negotiate and were willing to pay half of the cost to repair but they refused to pay their part for messing up the vehicle. We are taking them to collections for the rest of the payments of the vehicle. If you have any more questions, you can reach us by email or phone [redacted].
    Thank you,
    Prestige Auto Sale & Trade