Prestige Auto Sales Inc.

My *** was repoed time in Jan for month of a delayed paymentFor my vehicle to be taken for allegedly having no insurance coverage and then documents shown that it was covered would make that a towWhen I called about the vehicle I was told by two different receptionist that it wasn't because of payments which I was already aware ofThis is a huge inconvenience and needs to be delt with.
Complaint: ***
I am rejecting this response because:
Regards,
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*** ***Date: Mon, Nov 9, at 1:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***
*** *** Thank you for your time in this matter, I will resolve this on my own. *** ***

All issues between [redacted] and Prestige Auto was worked out to mutual satisfactory outcome. Thank you.purnell, khalief

Customer called in regarding help on battery purchased. In good faith we made out the check for customer to pick up at the dealership. Few weeks later we was cursed out since we never mailed the check, waiting for customer to pick it up. Check was mailed few days ago, hopefully it makes it safe to...

the customer. Probably was just miscommunication. It's not easy to please every customer, but we hope customer is OK now. Thank you.

Appreciate the Customers Complaint, that always helps to improve service, thank you again. Lot of times when vehicle being sold wholesale, as-is at the bottom line price, that means vehicle is sold as-is, its absolute buyers responsibility, there are no room for discounts or any extra, vehicles are...

being sold at bottom line price, thousands less than at the retail lot, but not everybody understand or appreciate that. Lot of people are to fast to judge or try to even more lower the price of the car in any way possible. We are very sorry if we didn't meet your expectations, but we try really hard and that's not easy.

Vehicle Sold As-Is, Vehicle Had 72 Hour Return Policy As Per Sales Agreement, from the time of the delivery. Offered to every Customer through [redacted]. Some Customers try to Blackmail Seller, to seek for discounts in order not to damage sellers reputation. We do everything possible to provide customers with best price and quality cars,there is always some customers, that can't be pleased, no matter, how hard you try. Thank you and sorry we didn't meet your expectations.

Dear [redacted] we are pleased to hear from you again, we would gladly answer every single question of yours again if you just gives us a call. The second vehicle, that you purchased from us is financed through [redacted] ( [redacted]) your warranty is third...

party through [redacted]. Any questions regarding your loan with [redacted], that you send us Thank you card for, you can also find answers on [redacted] you can enter your 9 Digit SSN: and 5 Digit Zip Code, that would let you to manage your online account [redacted] at your convenience 24/7. Thank you for your business and thank you for being valuable Prestige Auto Sales customer.

Vehicle was financed through financial institution. Vehicle got repoed twice from the customer by financial institution. Dealership has nothing to do with customer and finance company relation. Customer has a loan with finance company. It's unfortunate vehicle was repoed, but any questions regarding...

this matter has to be addressed to finance company not the dealership, tried to explain that to the customer also, come to find out we not the only ones being threatened and harassed by a customer. Absolutely have nothing to do with customer failing to pay monthly installments to finance company or failing to have full coverage insurance on the vehicle or any related issues to this vehicle and customer relation with finance company. Thank you.