Prestige Auto Spa

[redacted] [redacted] I am rejecting this response because: The contractor did not fulfill the contract as agreed upon, failed to comply with Pennsylvania HICPA laws, left numerous code violations, performed substandard work, and misrepresented the project needs.This matter has been referred to the Pennsylvania Attorney General's Bureau of Consumer Protection for mediation and investigation [redacted]

My attorney will respond next week with complete details pictures invoices, time line, he bounced a total of $65000,dollars in payments/checks and still owes GCI my coa huge outstanding balance of $20,to this day nov all of [redacted] accusations are completely false there is a complete revision to the original contract / which [redacted] agreed obviously and each and every day made revisions to the deck project and contract which he agreed to pay gci we will note everything that we were responsible for and what the revisions stated in writingwhich were our responsibilities and what the home owners agreed were there responsibilities ref: pictures and workers testimony will show multiple areas of unforeseen structural damage/deterioration and structural failurethe broken pipe was not a broken pipe, the pipe that he is mentioning had to be removed because we had to repair/replace the structural area(s) around the pipe, the home owner is a plumber for yrs as he stated and he said that he would reconnect the pipe himselfwe did not leave mud, the pictures will show all soil grade areas exposed was covered with hay we did not have anything to do with the landscaping, walkways etcthey told my workers and myself that the landscapers were going to do a flag stone walk way.we applied coats of stucco, thoroseal waterproofing application all required ice and water shield flashing tar paper insulation silicone caulk etc.home owner agreed / contracted gci to repair all structural damage (please refer to pictures) the home owner wrote BAD checks and fraudulently took advantage of us, my men and co strong armed/threatened us to complete the project the project was completed with there satisifaction, if there is a small punch list we were more than happy to address all of there concerns but of course its obvious months later when we demanded our $20,payment they started to complain about things that we are not contracted to doits obvious what there intentions are.We begged, negotiated for our final payment of $20,and they refused to pay us, this is considered theft of services, ...that was never my addressand we have been a family owned business since we changed phone numbers after my parents passed away I have had the same business phone number/contact number since my foreman and employee just met with the [redacted] last week they had frivolous complaints which I would mind addressing, like moving the existing down spout that was original to the home inches, miscfrivolous complaint just to get out of paying us, today is sat novmy entire crew that worked on the project was willing and able to address [redacted] issues and he refused us to do so, we met with my attorney this morning and all of us stayed focused and explained the project from day one to [redacted] my attorney, [redacted] will also be responding to this complaint and the issue with the canceled checks/payments for $20, we would be more than happy to address [redacted] issues/complaints if they are our responsibilities we would like to resolve this matter as soon as possible and you have my cooperation he refused to let us on the property to address these issues, obviously he doesn't want to pay us, we have over pictures that are clearly showing wood rot deterioration neglect structural damage mold, stucco failure, structural framing failure, wood siding and structural failure around mentioned patio doorbefore and after pictures are very revealing and detailed pictures show each and every area that had deterioration/wood rot/structural failure and each procedure/wood replacement (properly replaced and repaired) again before and after picture will show everything in detailWE KNOCKED ON THERE DOOR SHOWED UP WITH A CREW TO ADDRESS THESE ISSUES WE TEXT WROTE LETTERS CALLED THE ANDERSENS MULTIPLE TIMES ITS ASHAME THAT IT CAME TO THIS AND WE LL SAVE THE REST FOR ANOTHER DAY, III GIVE [redacted] ONE MORE CHANCE TO RECONCILE AND COMMUNICATE LET US ADDRESS THESE ISSUES PAY US OUR MONEY BEFORE THIS IS TURNED OVER TO THE PROPER AUTHORITIESI DO NOT WANT TO INSTRUCT MY ATTORNEY TO PLACE A MECHANICS LEIN ON THERE PROPERTY AT THIS TIME, I JUST WANT TO ADDRESS THESE ISUUES AND BE PAIDI BELIEVE THIS IS A FAIR RESOLUTION MY ATTORNEY HAS COPIES OF ALL CHECKS/REVISIONS/LETTERS/PICTURES ETC HE WILL BE CONTACTING YOU SOONAGAIN PLEASE FEEL FREE TO CALL ME [redacted] ***

[redacted]
 [redacted]
I am rejecting this response because:
The contractor did not fulfill the contract as agreed upon, failed to comply with Pennsylvania HICPA laws, left numerous code violations, performed substandard work, and misrepresented the project needs.This matter has been referred to the Pennsylvania Attorney General's Bureau of Consumer Protection for mediation and investigation.
[redacted]
[redacted]

Dear Sir/Madam:Please accept this letter as notification that our office is Corporate Counsel for General Contractors, Inc. We are in receipt of the complaint filed by [redacted] and are taking this opportunity to respond.We have investigated this matter thoroughly both with members of the corporation and with the individuals who had "hands on" at the Subject property. Our office has been assured that all work was done in a professional, Competent and timely fashion and that any problems or deficiencies were the direct and proximate result of the homeowner attempting to do items individually. Specifically, [redacted] insisted that he perform some plumbing repair as Well as the moving of a downspout.The allegation of $100,000.00 in damages can only be characterized as Iudicrous. It is strongly asserted by my clients that through their efforts $100,000.00 in repairs had existed and were remedied. My client feels that it is important that it be known that they attempted to work with [redacted] in completing the job in a timely and Workmanlike manner, however, [redacted] refused them access to the property to complete the remaining Work. My clients repeatedly telephoned and emailed [redacted] however, after a time he refused to return any correspondence.As an important aside, you should be aware that [redacted] presented two (2) checks drawn on a closed account. Those checks were for $20,000.00 and $45,000.00 for a total of $65,000.00. My client was made whole on the $45,000.00 check, however, the $20,000.00 check was never replaced.Joseph A. M[redacted]

My attorney will respond next week with complete details...   pictures invoices,  time line,    he bounced a total of $65000,00 dollars in payments/checks  and still owes GCI my co. a huge outstanding balance of $20,000.00 to this day nov 12...

2016.. all of [redacted] accusations are completely false....   there is a complete revision to the original contract / which [redacted] agreed obviously.  and each and every day made revisions to the deck project and contract which he agreed to pay gci.    we will note everything that we were responsible for and what the revisions stated in writing. which were our responsibilities and what the home owners agreed were there responsibilities..   ref: pictures and workers testimony will show multiple areas of unforeseen structural damage/deterioration and structural failure. the broken pipe was not a broken pipe, the pipe that he is mentioning had to be removed because we had to repair/replace the structural area(s) around the pipe, the home owner is a plumber for 35 yrs as he stated and he said that he would reconnect the pipe himself... we did not leave mud, the pictures will show all soil grade areas exposed was covered with hay.  we did not have anything to do with the landscaping, walkways etc. they told my workers and myself that the landscapers were going to do a flag stone walk way.we applied 7 coats of stucco, thoroseal waterproofing application all required ice and water shield flashing tar paper insulation silicone caulk etc.home owner agreed / contracted gci to repair all structural damage (please refer to pictures) the home owner wrote BAD checks and fraudulently took advantage of us, my men and co.  strong armed/threatened us to complete the project   the project was completed with there satisifaction, if there is a small punch list we were more than happy to address all of there concerns but of course its obvious  months later when we demanded our $20,000.00 payment they started to complain about things that we are not contracted to do. its obvious what there intentions are.We begged, negotiated for our final payment of $20,000.00 and they refused to pay us, this is considered theft of services, ...that was never my address. and we have been a family owned business since 1952 we changed phone numbers after my parents passed away I have had the same business phone number/contact number since 1995 my foreman and employee just met with the [redacted] last week they had frivolous complaints which I would mind addressing, like moving the existing down spout that was original to the home 2 inches, misc. frivolous complaint just to get out of paying us, today is sat nov. 12 2016 my entire crew that worked on the project was willing and able to address [redacted] issues and he refused us to do so, we met with my attorney this morning and all 5 of us stayed focused and explained the project from day one to [redacted] my attorney, [redacted] will also be responding to this complaint and the issue with the canceled checks/payments for $20,000.00  we would be more than happy to address [redacted] issues/complaints if they are our responsibilities.   we would like to resolve this matter as soon as possible and you have my cooperation..  he refused to let us on the property to address these issues, obviously he doesn't want to pay us,   we have over 150 pictures that are clearly showing wood rot deterioration neglect structural damage mold, stucco failure, structural framing failure, wood siding and structural failure around mentioned patio door. before and after pictures are very revealing and detailed   pictures show each and every area that had deterioration/wood rot/structural failure and each procedure/wood replacement (properly replaced and repaired)  again before and after picture will show everything in detail.. WE KNOCKED ON THERE DOOR SHOWED UP WITH A CREW TO ADDRESS THESE ISSUES  WE TEXT WROTE LETTERS CALLED THE ANDERSENS MULTIPLE  TIMES ITS ASHAME THAT IT CAME TO THIS.  AND WE LL SAVE THE REST FOR ANOTHER DAY, III GIVE [redacted] ONE MORE CHANCE TO RECONCILE AND COMMUNICATE LET US ADDRESS THESE ISSUES PAY US OUR MONEY BEFORE THIS IS TURNED OVER TO THE PROPER AUTHORITIES... I DO NOT WANT TO INSTRUCT MY ATTORNEY TO PLACE A MECHANICS LEIN ON THERE PROPERTY AT THIS TIME, I JUST WANT TO ADDRESS THESE ISUUES AND BE PAID.. I BELIEVE THIS IS A FAIR RESOLUTION..  MY ATTORNEY HAS COPIES OF ALL CHECKS/REVISIONS/LETTERS/PICTURES ETC.  HE WILL BE CONTACTING YOU SOON... AGAIN PLEASE FEEL FREE TO CALL ME  [redacted]