Final Consumer Response / [redacted] (2000, 13, 2015/10/14) */ THIS CASE WAS RESOLVED BY THE BUSINESS YESTERDAYI RECEIVED A CALL BACK FROM MANAGEMENT AND THEY DROPPED MY MEMBERSHIP WITHOUT ANY ADDITIONAL FEESPLEASE CLOSE THIS CASETHANK YOU!
Initial Business Response / [redacted] (1000, 5, 2015/05/06) */ I talked to Mr [redacted] on Monday May and got this resolved we have refunded him his money and have apologized for the situation Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/12) */ (The consumer indicated he/she ACCEPTED the response from the business.) The business agreed the error was theirs and moved to adjust my accountI've not yet gotten my billing statement to confirm the corrections, but at this point I will assume they will live up to their commitment since they've also put in writing to you their proposed resolutionThanks for your help
Initial Business Response /* (1000, 5, 2015/05/06) */
I talked to Mr [redacted] on Monday May 4 2015 and got this resolved we have refunded him his money and have apologized for the situation.
Initial Consumer Rebuttal /* (2000, 7, 2015/05/12) */
(The consumer indicated he/she ACCEPTED the response...
from the business.)
The business agreed the error was theirs and moved to adjust my account. I've not yet gotten my billing statement to confirm the corrections, but at this point I will assume they will live up to their commitment since they've also put in writing to you their proposed resolution. Thanks for your help.
Final Consumer Response /* (2000, 13, 2015/10/14) */
THIS CASE WAS RESOLVED BY THE BUSINESS YESTERDAY. I RECEIVED A CALL BACK FROM MANAGEMENT AND THEY DROPPED MY MEMBERSHIP WITHOUT ANY ADDITIONAL FEES. PLEASE CLOSE THIS CASE. THANK YOU!
Final Consumer Response / [redacted] (2000, 13, 2015/10/14) */ THIS CASE WAS RESOLVED BY THE BUSINESS YESTERDAYI RECEIVED A CALL BACK FROM MANAGEMENT AND THEY DROPPED MY MEMBERSHIP WITHOUT ANY ADDITIONAL FEESPLEASE CLOSE THIS CASETHANK YOU!
Initial Business Response / [redacted] (1000, 5, 2015/05/06) */ I talked to Mr [redacted] on Monday May and got this resolved we have refunded him his money and have apologized for the situation Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/12) */ (The consumer indicated he/she ACCEPTED the response from the business.) The business agreed the error was theirs and moved to adjust my accountI've not yet gotten my billing statement to confirm the corrections, but at this point I will assume they will live up to their commitment since they've also put in writing to you their proposed resolutionThanks for your help
Initial Business Response /* (1000, 5, 2015/05/06) */
I talked to Mr [redacted] on Monday May 4 2015 and got this resolved we have refunded him his money and have apologized for the situation.
Initial Consumer Rebuttal /* (2000, 7, 2015/05/12) */
(The consumer indicated he/she ACCEPTED the response...
from the business.)
The business agreed the error was theirs and moved to adjust my account. I've not yet gotten my billing statement to confirm the corrections, but at this point I will assume they will live up to their commitment since they've also put in writing to you their proposed resolution. Thanks for your help.
Final Consumer Response /* (2000, 13, 2015/10/14) */
THIS CASE WAS RESOLVED BY THE BUSINESS YESTERDAY. I RECEIVED A CALL BACK FROM MANAGEMENT AND THEY DROPPED MY MEMBERSHIP WITHOUT ANY ADDITIONAL FEES. PLEASE CLOSE THIS CASE. THANK YOU!