Prestige Ford is awesome! My Mach E was ordered and went through an 8 month wait. I was able to freely speak to John Hall, general manager, Jonathan, sales manager, and Ricky, sales manager, without complaint for ongoing updates on the progress. They were so very kind and awesome!. When I picked up my car and financed, Wolf Jean, sales consultant, he helped us for 4 hours along with Mark Fine, the best financial director. Everyone was very patient and answered all of our questions on finance and showing the car's operation. I have bought numerous cars over the years at other dealerships and in other cities and counties and this was by far the most wonderful experience. I will continue doing business here and highly recommend them! To note very recommendable: After leaving the lot, I called and texted Wolf several times on questions. All of my texts and calls were returned within 2-3 minutes. Unbelievable! Wolf even went to the service department to get an answer for me on a question. And he said to call again if I needed anything! This young sales man is mature, responsible, and kind and respectful, down to earth and easy to deal with and honest! So impressed by him! I will always buy from Wolf. Equally impressed with Mark Fine's care and attention to detail! For that matter, Ricky and Jonathan and John Hall all rocked, too! I did not expect this level of superb customer experience, but I sure got it! If I could give more than 5 stars I would. I will be a return customer for sure, with Wolf as my salesman.
Hello, The reason that I am rating this dealership so highly lies solely on the actions of one employee; PatrickAt one point, I was literally kicking myself for coming to this dealership, as I normally drive out of my way to [redacted] (a hour drive - one way!), but Patrick revealed to me that customer service had not been entirely lost here at Prestige FordThis manager went out his way to remedy the issues I was having and I left this dealership knowing he did his very best to provide me with the up-most customer serviceI have thanked him personally but would like any recognition this review allows to him to be exemplified Thank you, Kimberly
Hello, The reason that I am rating this dealership so highly lies solely on the actions of one employee; PatrickAt one point, I was literally kicking myself for coming to this dealership, as I normally drive out of my way to [redacted] (a hour drive - one way!), but Patrick revealed to me that customer service had not been entirely lost here at Prestige FordThis manager went out his way to remedy the issues I was having and I left this dealership knowing he did his very best to provide me with the up-most customer serviceI have thanked him personally but would like any recognition this review allows to him to be exemplified Thank you, Kimberly