Pretty and Handsome

Business response taken over the phone by Revdex.com staff (**) Nicole A***, business owner stated the following: There was another stylist (who is no longer with the company) that did the consumers hair The business uses three different products and therefore does not claim to use the Aveda brand exclusivelyShe referenced her Facebook account https://www.facebook.com/prettyandhandsomesalon/about/?entry_point=page_nav_abou...⇄ to review for products used The consumer may have experienced an adverse reaction based on having the color applications done so closely together She offered to do the consumers hair herself or have another stylist do her hair The consumer was advised she wouldn't be able to receive a refund, however a $gift certificate was offered to the consumer to use at her leisure on any of the services provided by the salon and they offer was declined

Business response taken over the phone by Revdex.com staff (**)
Nicole A[redacted], business owner stated the following:
There was another stylist (who is no longer with the company) that did the consumers hair.
The business uses three different products and therefore does not claim to use the Aveda brand...

exclusively. She referenced her Facebook account https://www.facebook.com/prettyandhandsomesalon/about/?entry_point=page_nav_abou...⇄ review for products used.
The consumer may have experienced an adverse reaction based on having the color applications done so closely together.
She offered to do the consumers hair herself or have another stylist do her hair.
The consumer was advised she wouldn't be able to receive a refund, however a $150.00 gift certificate was offered to the consumer to use at her leisure on any of the services provided by the salon and they offer was declined.