PrettyFlowerGirl.com

I ordered a dress for my kid's chamber concert on 7/19/2015 with two day shipping (a week before the actual concert day on 7/25/2015) but I didn't get a tracking number until 7/21 so I contacted the customer service. They said they shipped a dress already and they would email me the tracking number right away but they didn't until 7/23 so I emailed them again but they didn't reply. I chatted with customer service again on 7/24 and they said they definitely sent the dress before 7/21 and promised to email me the tracking number that day but they didn't again. My daughter definitely needed a purple dress for the famous chamber music festival concert on 7/25 so I ordered another dress on 7/23 (@ 8pm) through Amazon prime one day shipping because I couldn't trust them anymore and luckily it was delivered next morning. I was so MAD(they almost ruined my kid's concert) and I wanted to get a refund on this so I emailed them. They didn't reply my email for 2-3 times and when I finally chatted again with them, they said they would fully refund it right away and finally, the status has been changed as "refund" on my order history.
But when I checked my bank account today (8/23/2015) and it hasn't been refunded yet and the customer service made excuses about my email account. OMG!
And one more thing! I've never got the dress I ordered until TODAY which means they never send it to me!! This is definitely the WORST online store and customer service I've ever met!
Be careful of this site!