First, we would like to apologize for the negative experience you had with our company, customer satisfaction is something we strive for and are disappointed we could not provide for youBy submitting your order, you consent to having read and agreed to our Terms & Conditions and after your day trial period (which you stated in your complaint that you read and knew about) has expired, being enrolled in our membership program which is $a month plus shippingYou can cancel any time by calling 855-337-Unfortunately, we cannot refund you the full amount as you have kept our product and have received a 50% discount on itWe hope this helps and again, extend our sincerest apologies
[redacted] , We apologize that you have had a negative experience with our company, after reviewing your account details, we have gone ahead and refunded you all of the chargesPlease allow a few business days for this transaction to reflect your accountOnce again we sincerely apologize for the inconvenience and let us know if you have any other questions or concerns
We would like to apologize for the negative experience you've had with our companyWe have reviewed the information you provided us and have issued you a full refundWe are sorry it has taken longer than anticipated to get the funds returned to you but at this point there is nothing we can do to speed this process alongWe are merely one company, we are not a bankNow, all that can be done is practicing patience with the banks that are now handling your refundWe understand your frustrations but hope you can understand that once we issue any refund, it goes through the banks and is up to them how long the actual transactions takeIf your refund has not gone through in 7-business days, please call your bank for inquiriesOn our end, you have been refunded and also removed from our subscription list so, you will no longer be charged or receive our productWe hope this resolves any issues you may have
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me But! They should have to disclose that your credit card will be charged monthly, prior to billing your credit card Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: You closed my previous case # [redacted] too earlyI received the attached response from the company on March 29thThey said they would mail my refund but I still have not received itThe only way I could respond to their comments was by saying that I accept their responseBut I wanted to wait until I actually received the check, which I have notI have been trying to get a refund from them since February and they always tell me it's on its way, but I never receive itIt has only been a week since they said they sent me the check and I am trying to give them the benefit of the doubt and allow time for the mailAs you can see from my initial claim, I have an email from them from February stating they would issue a refund and they did notThen on March 29th, they said they sent me a check, and I still do not have that checkThey need to be help accountable and actually do what they say they are going to do.I am still awaiting for my refund which was promised to me in February.Sincerely, [redacted] ***
Hi [redacted] ,We apologize that you have not yet received a refund for this chargeThere may be an error in our systemWe will have to issue you a physical check for the amount that was charged to your credit cardWe will mail a check for the amount of $to your home address at: [redacted] ** *** Please allow a few business days for this check to be mailedOnce again, we apologize and please contact us if you have any further questions
First, we would like to apologize for the negative experience you had with our company, customer satisfaction is something we strive for and are disappointed we could not provide for youBy submitting your order, you consent to having read and agreed to our Terms & Conditions and after your day trial period (which you stated in your complaint that you read and knew about) has expired, being enrolled in our membership program which is $a month plus shippingYou can cancel any time by calling 855-337-Unfortunately, we cannot refund you the full amount as you have kept our product and have received a 50% discount on itWe hope this helps and again, extend our sincerest apologies
[redacted] , We apologize that you have had a negative experience with our company, after reviewing your account details, we have gone ahead and refunded you all of the chargesPlease allow a few business days for this transaction to reflect your accountOnce again we sincerely apologize for the inconvenience and let us know if you have any other questions or concerns
We would like to apologize for the negative experience you've had with our companyWe have reviewed the information you provided us and have issued you a full refundWe are sorry it has taken longer than anticipated to get the funds returned to you but at this point there is nothing we can do to speed this process alongWe are merely one company, we are not a bankNow, all that can be done is practicing patience with the banks that are now handling your refundWe understand your frustrations but hope you can understand that once we issue any refund, it goes through the banks and is up to them how long the actual transactions takeIf your refund has not gone through in 7-business days, please call your bank for inquiriesOn our end, you have been refunded and also removed from our subscription list so, you will no longer be charged or receive our productWe hope this resolves any issues you may have
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me But! They should have to disclose that your credit card will be charged monthly, prior to billing your credit card Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: You closed my previous case # [redacted] too earlyI received the attached response from the company on March 29thThey said they would mail my refund but I still have not received itThe only way I could respond to their comments was by saying that I accept their responseBut I wanted to wait until I actually received the check, which I have notI have been trying to get a refund from them since February and they always tell me it's on its way, but I never receive itIt has only been a week since they said they sent me the check and I am trying to give them the benefit of the doubt and allow time for the mailAs you can see from my initial claim, I have an email from them from February stating they would issue a refund and they did notThen on March 29th, they said they sent me a check, and I still do not have that checkThey need to be help accountable and actually do what they say they are going to do.I am still awaiting for my refund which was promised to me in February.Sincerely, [redacted] ***
Hi [redacted] ,We apologize that you have not yet received a refund for this chargeThere may be an error in our systemWe will have to issue you a physical check for the amount that was charged to your credit cardWe will mail a check for the amount of $to your home address at: [redacted] ** *** Please allow a few business days for this check to be mailedOnce again, we apologize and please contact us if you have any further questions