I ordered some software for $and started to download it to my computerThe software ended up being malware and my antivirus blocked it and I immediately canceled it I also uninstalled the software and deleted itI called and left a voice message and also sent numerous emailsSomeone called today from support and said it wasn't malware but he couldn't issue the refund that another department would gladly do itNo one calledI need a refund per their policy which states within days etc I also need my auto renewal canceled so no further charges occur
I ordered some software for $and started to download it to my computerThe software ended up being malware and my antivirus blocked it and I immediately canceled it I also uninstalled the software and deleted itI called and left a voice message and also sent numerous emailsSomeone called today from support and said it wasn't malware but he couldn't issue the refund that another department would gladly do itNo one calledI need a refund per their policy which states within days etc I also need my auto renewal canceled so no further charges occur