I have attached a receipt from [redacted] to show how clearly we make itThe attorneys required us to put the return policy right with the signature so there would never be any possible questions regarding this situationAll Sale Final! We have thousands of dresses on layaway and we mark down High Schools to eliminate duplicate sales so the girls can feel comfortable with their choice and having only dress per color of that style worn to that eventWe do not want to have to go through all the work of taking dresses off layaway, changing school lists etcWe also order replacement dresses for other schools once a certain dress is soldWe cannot afford to the have duplicate dresses on the floor and double our inventoryWe would be out of business with that kind of situationThese are specialty items and when Prom is over it is over Once in awhile if the situation really warrants it we have tried to help out and truly make an exceptionIf a girl really has a change of heart and wants another dress in the same price range we have considered to help her with an exchange if it is available, not sold to that school and we have not ordered a replacementTo try and get all legal with Breach of Contract and malicious with the benefit going to Prevue is just so wrongWe tried to help them by making a true exception when really we should just stand by the All Sale are Final!! The dress is still here and we will still consider an exchange under the same conditions but time is going by and we must see what dresses have been sold to that schoolNothing has change here so to imply we have caused her not to go to Prom is also wrongThe dress was purchased, she was going to Prom and for what ever reason at home they decided not to let her go is not because of PrevuePlease let us know what they want to do with the dress they bought her as we are trying to help If they want to call me at Prevue and discuss this any further I truly do not mindI do not know the date of [redacted] Prom but to go back and forth through e mails may just take to much time for themWe do want to help so if you want to see what else we might be able to do to help I will discuss this with you Thanks [redacted] Prevue [redacted] If I am not there please leave message and I will return the call
I have attached a receipt from [redacted] to show how clearly we make itThe attorneys required us to put the return policy right with the signature so there would never be any possible questions regarding this situationAll Sale Final! We have thousands of dresses on layaway and we mark down High Schools to eliminate duplicate sales so the girls can feel comfortable with their choice and having only dress per color of that style worn to that eventWe do not want to have to go through all the work of taking dresses off layaway, changing school lists etcWe also order replacement dresses for other schools once a certain dress is soldWe cannot afford to the have duplicate dresses on the floor and double our inventoryWe would be out of business with that kind of situationThese are specialty items and when Prom is over it is over Once in awhile if the situation really warrants it we have tried to help out and truly make an exceptionIf a girl really has a change of heart and wants another dress in the same price range we have considered to help her with an exchange if it is available, not sold to that school and we have not ordered a replacementTo try and get all legal with Breach of Contract and malicious with the benefit going to Prevue is just so wrongWe tried to help them by making a true exception when really we should just stand by the All Sale are Final!! The dress is still here and we will still consider an exchange under the same conditions but time is going by and we must see what dresses have been sold to that schoolNothing has change here so to imply we have caused her not to go to Prom is also wrongThe dress was purchased, she was going to Prom and for what ever reason at home they decided not to let her go is not because of PrevuePlease let us know what they want to do with the dress they bought her as we are trying to help If they want to call me at Prevue and discuss this any further I truly do not mindI do not know the date of [redacted] Prom but to go back and forth through e mails may just take to much time for themWe do want to help so if you want to see what else we might be able to do to help I will discuss this with you Thanks [redacted] Prevue [redacted] If I am not there please leave message and I will return the call