unfortunately this mattress was bentprobably on deliverywe make our mattresses with edge to edge steel and a heavy border rod the thickness of a thin pencil going around the mattresswe then put formed wire edge supports to firm the edgewe put around the mattressif the mattress is bent it causes just what is happening to the mattressthis is abuse and is not covered by our warranty we no longer sell the retail store where this mattress was bought fromthey had other issues with damaging the mattress on deliverythe minute I saw the picture I knew what had happenedwe then had our salesman randy cook go to the house which we normally do not dohe confirmed the damage.I feel sorry for this gentleman but it is clear abuse and voids the mattress warranty
unfortunately this mattress was bentprobably on deliverywe make our mattresses with edge to edge steel and a heavy border rod the thickness of a thin pencil going around the mattresswe then put formed wire edge supports to firm the edgewe put around the mattressif the mattress is
bent it causes just what is happening to the mattressthis is abuse and is not covered by our warranty we no longer sell the retail store where this mattress was bought fromthey had other issues with damaging the mattress on deliverythe minute I saw the picture I knew what had happenedwe then had our salesman randy cook go to the house which we normally do not dohe confirmed the damage.I feel sorry for this gentleman but it is clear abuse and voids the mattress warranty
unfortunately this mattress was bentprobably on deliverywe make our mattresses with edge to edge steel and a heavy border rod the thickness of a thin pencil going around the mattresswe then put formed wire edge supports to firm the edgewe put around the mattressif the mattress is bent it causes just what is happening to the mattressthis is abuse and is not covered by our warranty we no longer sell the retail store where this mattress was bought fromthey had other issues with damaging the mattress on deliverythe minute I saw the picture I knew what had happenedwe then had our salesman randy cook go to the house which we normally do not dohe confirmed the damage.I feel sorry for this gentleman but it is clear abuse and voids the mattress warranty
unfortunately this mattress was bentprobably on deliverywe make our mattresses with edge to edge steel and a heavy border rod the thickness of a thin pencil going around the mattresswe then put formed wire edge supports to firm the edgewe put around the mattressif the mattress is
bent it causes just what is happening to the mattressthis is abuse and is not covered by our warranty we no longer sell the retail store where this mattress was bought fromthey had other issues with damaging the mattress on deliverythe minute I saw the picture I knew what had happenedwe then had our salesman randy cook go to the house which we normally do not dohe confirmed the damage.I feel sorry for this gentleman but it is clear abuse and voids the mattress warranty