Pride Machinery Sales

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The unit was advertised on [redacted] as a "Koolant Koolers Chiller" Also, as you stated it was to come with 407C refrigerant We did not receive any 407C refrigerant as the lines were cut that would have gone to the evaporator Pride Machinery had every opportunity to disclose this information to me when I called to discuss the Chiller and they did not I would like my money back for the unit they falsely advertised In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Pride Machinery did infact have prior knowledge that the unit was incomplete In a conversation with [redacted] , of [redacted] , it was confirmed that Lots [redacted] were sold as complete units and Lots **, and [redacted] were sold as incomplete units as condensers only Pride Machinery purchased Lot [redacted] in the Auction from [redacted] , which was later advertised on [redacted] as a "Koolant Kooler Chiller" noted as " Used: An item that has been used previouslyThe item may have some signs of cosmetic wear, but is fully operational and functions as intended" What we got was not operational nor does it function as intended The ad misrepresented what was being sold, as did [redacted] when I called to discuss the unit with him Even in the response from the business, they refer to the unit as a "Chiller" Pride did not sell me a chiller, they sold a condenser that does not operate as a chiller I have reached out to the business and offered a settlement of returning the unit in exchange for $wired back to me, I would eat the cost of the transportation I incurred and Pride may store the unit here until they sell I feel this is a more than fair offer considering the circumstances In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
please see the attached file for the agreementI need the parts back or he need pay the amount for $
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Pride Machinery did infact have prior knowledge that the unit was incomplete In a conversation with *** ***, of *** *** ***, it was confirmed that Lots *** *** *** ** were sold as complete units and Lots **, and ** were sold as incomplete units as condensers only Pride Machinery purchased Lot ** in the Auction from *** *** ***, which was later advertised on *** as a "Koolant Kooler Chiller" noted as " Used: An item that has been used previouslyThe item may have some signs of cosmetic wear, but is fully operational and functions as intended" What we got was not operational nor does it function as intended The ad misrepresented what was being sold, as did *** *** when I called to discuss the unit with him Even in the response from the business, they refer to the unit as a "Chiller" Pride did not sell me a chiller, they sold a condenser that does not operate as a chiller I have reached out to the business and offered a settlement of returning the unit in exchange for $wired back to me, I would eat the cost of the transportation I incurred and Pride may store the unit here until they sell I feel this is a more than fair offer considering the circumstances.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The unit was advertised on [redacted] as a "2010 Koolant Koolers Chiller".  Also, as you stated it was to come with 407C refrigerant.  We did not receive any 407C refrigerant as the lines were cut that would have gone to the evaporator.  Pride Machinery had every opportunity to disclose this information to me when I called to discuss the Chiller and they did not.  I would like my money back for the unit they falsely advertised.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

7/*/15:Pride Machinery Sales, Inc. refers back to the invoice which clearly stated the item which you were purchasing was a Used 2010, 10 Ton Koolant Koolers Model: 7.5/10 Ton with Serial Number [redacted].  It was equipped with 2 Fans Condensor with [redacted]  Based on the clear and concise details outlined in the invoice, it was apparent what you were purchasing. The invoice did not state chiller in description.  It is the buyer’s responsibility to verify specifications prior to purchase.  Attaching Actual Invoice & images of unit.

The customer was responsible for verifying the condition of the Chiller unit and to inspect it prior to purchase. Pride Machinery purchased the unit via a GE Auction. The Chiller was sold "As Is". Pride Machinery never had the unit inspected by a Pride Machinery technician and the unit was shipped...

directly from a rigger in Ohio. Pride Machinery didn't have an opportunity to test or run this machine.Pride Machinery contacted the manufacturer to verify the age and replacement cost of the machine, which was $23,000.00 for this unit. That is all the information we obtained from the manufacturer nor did we have previous knowledge of the missing parts.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The unit was advertised on [redacted] as a "2010 Koolant Koolers Chiller".  Also, as you stated it was to come with 407C refrigerant.  We did not receive any 407C refrigerant as the lines were cut that would have gone to the evaporator.  Pride Machinery had every opportunity to disclose this information to me when I called to discuss the Chiller and they did not.  I would like my money back for the unit they falsely advertised.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

HC Die-Cut Corporation purchased a 2008, [redacted] TW Charmilles Wire EDM with Serial number...

[redacted] on April **, 2014. The seller, Pride Machinery Sales, Inc., and buyer agreed to a 30 day warranty on the subject of the machine including parts and labor up to US$2,500 starting from fully installation. The offer was conditional upon the inspection of the machine by the buyer to the buyer’s sole and absolute discretion. Additionally, it was evident that the Electrical voltage for this machine was 380 volts given the voltage of the country, Hungary, from which the machine originated. The Canadian voltage is 575 volts. It is not the responsibility of the machine seller to supply the machine in a voltage other than what it is. Furthermore, as noted in the Warranty Sections of the Terms and Conditions of Sale of said machine...It is the buyer’s responsibility to inspect the equipment and ascertain if the specification, description, and condition of the equipment conforms to the Buyer’s requirements. On May **, 2014 , prior to this purchase commitment, the buyer: HC Die-cut Corporation via George Hong, personally conducted an inspection of the 2008 , [redacted] TW Charmilles Wire EDM with Serial number [redacted]. Following the visual on-site inspection of the machinery by [redacted] he proceeded with his commitment to purchase above noted machine.
Pride Machinery Sales, Inc.

Revdex.com:At this time, I have not been contacted by Pride Machinery Sales regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Pride Machinery did infact have prior knowledge that the unit was incomplete.  In a conversation with [redacted], of [redacted], it was confirmed that Lots [redacted] were sold as complete units and Lots **, and ** were sold as incomplete units as condensers only.  Pride Machinery purchased Lot ** in the Auction from [redacted], which was later advertised on [redacted] as a "2010 Koolant Kooler Chiller" noted as " Used: An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. "  What we got was not operational nor does it function as intended.  The ad misrepresented what was being sold, as did [redacted] when I called to discuss the unit with him.  Even in the response from the business, they refer to the unit as a "Chiller".  Pride did not sell me a chiller, they sold a condenser that does not operate as a chiller.  I have reached out to the business and offered a settlement of returning the unit in exchange for $4500 wired back to me, I would eat the cost of the transportation I incurred and Pride may store the unit here until they sell.  I feel this is a more than fair offer considering the circumstances. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I purchased a what was sold as a Chiller from Pride Machinery Sales and only received half of the unit. What he sold me does not function as a chiller without the other half. He verbally confirmed that the unit was in working order. I contacted the company he purchased the equipment through. In conversations with the company that he purchased the unit from, I was advised that he was fully aware that it was only half the unit and did not function as a chiller without the missing half. The unit was listed on [redacted] and he took the transaction off line, removing any recourse through [redacted] or [redacted]. Had to wire funds in advance of pick-up. Delay in knowledge of incomplete unit was due to waiting for wire to clear and transport of unit back to our facility.Desired Settlement: I would like to return the unit and be refunded the value of the purchase.

Business

Response:

The customer was responsible for verifying the condition of the Chiller unit and to inspect it prior to purchase. Pride Machinery purchased the unit via a GE Auction. The Chiller was sold "As Is". Pride Machinery never had the unit inspected by a Pride Machinery technician and the unit was shipped directly from a rigger in Ohio. Pride Machinery didn't have an opportunity to test or run this machine.Pride Machinery contacted the manufacturer to verify the age and replacement cost of the machine, which was $23,000.00 for this unit. That is all the information we obtained from the manufacturer nor did we have previous knowledge of the missing parts.

Review: [redacted]. purchased the CNC Wire EDM machine from dealer (Pride Machinery Sales, Inc).But the dealer did not follow the agreement . some machine accessory in the agreement list was missing.[redacted].require to get all the miss parts back.Desired Settlement: I paid full .now I need $3500 money back.

Consumer

Response:

At this time, I have not been contacted by Pride Machinery Sales regarding complaint ID [redacted].Sincerely,[redacted]

Business

Response:

HC Die-Cut Corporation purchased a 2008, [redacted] TW Charmilles Wire EDM with Serial number [redacted] on April **, 2014. The seller, Pride Machinery Sales, Inc., and buyer agreed to a 30 day warranty on the subject of the machine including parts and labor up to US$2,500 starting from fully installation. The offer was conditional upon the inspection of the machine by the buyer to the buyer’s sole and absolute discretion. Additionally, it was evident that the Electrical voltage for this machine was 380 volts given the voltage of the country, Hungary, from which the machine originated. The Canadian voltage is 575 volts. It is not the responsibility of the machine seller to supply the machine in a voltage other than what it is. Furthermore, as noted in the Warranty Sections of the Terms and Conditions of Sale of said machine...It is the buyer’s responsibility to inspect the equipment and ascertain if the specification, description, and condition of the equipment conforms to the Buyer’s requirements. On May **, 2014 , prior to this purchase commitment, the buyer: HC Die-cut Corporation via George Hong, personally conducted an inspection of the 2008 , [redacted] TW Charmilles Wire EDM with Serial number [redacted]. Following the visual on-site inspection of the machinery by [redacted] he proceeded with his commitment to purchase above noted machine.

Pride Machinery Sales, Inc.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

please see the attached file for the agreement. I need the parts back or he need pay the amount for $3500.

Sincerely,