Sign in

Pride Plumbing Inc

Sharing is caring! Have something to share about Pride Plumbing Inc? Use RevDex to write a review
Reviews Pride Plumbing Inc

Pride Plumbing Inc Reviews (5)

To whom it may concern,
No actual work was performed on this date for this clientThis was an estimate onlyPlease provide documentation showing work was performed on the date specified

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

That is correct - no work was done.  During inspection, Pride Plumbing damaged my...

unit and misrepresented the required repairs.  Therefore, I did not pursue work with Pride Plumbing.  Is Revdex.com the proper source for this complaint?It is correct that the owner was not present.  That is not a valid excuse for valid excuse for vandalism and deceptive business practices.  Should I take my complain up with the SDPD or small claims court?

Good morning,
 
I am emailing this in reference to the above complaint.
 
As we discussed on the phone this morning, No work was performed on this site. We did go out and give an estimate for work to be done. When our plumber arrived, The tenant that lived there at the time was drunk. We did not misrepresent the repairs needed. We do work for that HOA and we follow certain protocol to ensure the safety of the residents and the property itself. We did try to reach out to [redacted]. We called his phone number listed in this complaint multiple times and every time we were told that we had the wrong number, Not to call back. We did not “hit” the shower valve and break the plastic. The plastic was intact when we went there and when we left. We gave him a price to replace the shower valve of $650.00, Including a smitty plate installed inside the shower to prevent any further work to be done to the shower. The shower valve does not cost $800.00 to install, that is a fabricated price and any trustworthy contractor would not charge that much. Our plumber did not break any faucet head, or misrepresent the repairs. We gave him our recommendation and professional opinion of the situation, then provided him an estimate to do so. We also never received any calls from [redacted] plumber. We are just a bit confused by this because we have made every attempt at contacting [redacted], without success.
 
Please feel free to contact me directly or have John contact me directly to resolve this complaint as we have not had success in doing so.
 
Thank you!
 
Very Respectfully,
 
 
[redacted]
Pride Plumbing, Inc.
Operations Manager
2295 Needham Rd. STE 6
El Cajon, CA 92020
619-713-5177 - Phone
619-713-1845 - Fax

Review: Pride plumbing willfully or incompetently misrepresented the necessary repairs in my unit - resulting in a possible loss of over $800

Pride plumbing is the recommended plumber for my HOA, [redacted].

First, I have used them in the past to fix a leaking shower drain that was dampening the ceiling of the unit below me. The plumber was extremely helpful and professional. The job took approximately four hours and was about $100 in parts and $350 in labor for a total of $450. The price seemed a bit steep but I was satisfied with the service.

Last week, my shower began leading at the faucet through the shower valve and would not stop. We called out Pride to take a look. First, the plumber hit the faucet with his hand, breaking the plastic. Next, the plumber stated that the entire shower valve would be need to be replaced and the cost would be $650. They also warned me that there could be cutting around the shower, causing additional repairs that would not be included in the quoted price.

My mother-in-laws partner is a plumber, so I asked if he could take a second look. First, he found that the moen shower valve has a plate that can be removed to inspect the valve. He was able to use the cut-off valve - so the whole building's water did not need to be cut off. Second, he found that the valve includes adjustment screws, that can re-tighten the valve seat. He was able to do this, and stop the leading. He also replaced the faucet head for me, that the Pride plumber had broken. It took him 30 minutes, and $10 to fix.

Also, it seems the water is cut off in the building WAY to often. They wanted to cut off water for this job, but it was not necessary. How many other times has this happened without us knowing.

I am concerned that Pride is completely incompetent at best, or fraudulent at worst. My new plumber will also contact Pride directly to explain the situation and provide advice that untrustworthy service will not bring repeat customers. You can understand he is upset because Pride's actions damage the whole profession.Desired Settlement: My goal is 1) to understand what happened and 2) to find a new plumber for the building.

Business

Response:

To whom it may concern,

Check fields!

Write a review of Pride Plumbing Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Pride Plumbing Inc Rating

Overall satisfaction rating

Description: Plumbers

Address: 2295 Needham Rd #6, El Cajon, California, United States, 92020

Phone:

Show more...

Web:

This website was reported to be associated with Pride Plumbing Inc.



Add contact information for Pride Plumbing Inc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated