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Reviews Prime Auto Direct

Prime Auto Direct Reviews (12)

The buyer bought the vehicle onlineHe came and picked up the vehicle in person and drove it over milesHe bought the vehicle with no WarrantyI'm attaching the signed contracts and documents Regards Zack

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Wednesday, December 16, 6:PMTo: drteam Subject: [redacted] Yes I bought it with no warranty from him, but I bought it through [redacted] and it would have had a warrantyAfter I picked the vehicle up he cancelled my bidMy new phone # is [redacted] Thanks

Zack [redacted] at Prime Auto Direct sold us a Hybrid tahoeHe said the check engine light was not onWHen the vehicle finally arrived a month laterThe check engine light was on and had two problems with the engine that needed repairZack also did not disclose the A/C was not operating or that the vehicle was a REPOHe does not answer his phone after he has been paidPlease do yourself a favor and go buy a car from somebody who cares about their own reputationBecause Zack [redacted] whom operates different company names in houston does not give a flying rat about the customerOh yes and it also took him over days to send the titleThe California DMV charged us another $for this tardiness

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, An "As Is" vehicle still needs to be able to pass safety and emissions inspections if sold by a TX dealerAlso vehicle included Owner's Manuals, MMI Control Knob, and had working headlights in all pictures and video provided by dealerManuals and MMI Control Knob were absent and Headlight was not functioning upon deliveryAdditionally, mechanical issues prohibit vehicle from passing inspections Finally, Title has not been sent to dateSeller claims to have sent via [redacted] but has only created a label to send [redacted] has no record of package with title actually having been sentPrevious buyers have had similar complaints that titles and [redacted] tracking #'s were provided but no title was actually shipped

These people should be SHUT DOWN They sold me a flood car with a clean title It should have been salvaged I lost $on a car that was completely misrepresented I have a full mechanic's inspection report detailing numerous electrical, mechanical and safety defects This car could not even pass inspection to be registered A completely ILLEGAL BUSINESS practiceRead this dealer's reviews on *** *** *** *** - it's the same shady business I am not the first to be swindled I have filed a complaint with *** *** *** and neither business has done a thing to stop this person from selling cars online with misleading ads He thinks by saying "AS-IS" it allows him to make claims and post pictures of the car for sale It's just plain wrong and Un-American I've never dealt with a thief in my life and this was a very dirty and ugly experience Swim in a toilet and you might swallow a turd These people are the lowest of the low, and they laugh as they rob you Look up their address on Google maps and you'll see their lowlife, shady operation with multiple "dealers" on one lot I'm not sure how many times this business has had to change its name and reinvent itself so it can keep swindling people, but it looks like it has been manyBuyer beware

I bought a Mercedes Benz R diesel for my limo business since June and haven't get the titleEvery time I call it goes to the voicemail When I finally got a hold of Zach, he stated that the title was mail to the wrong buyerIt's been weeksI'm afraid that it was a stolen vehicle that he sold me

THE VEHICLE WAS SOLD AS-ISTHE BUYER WAS AWARE OF ITHE SIGNED ALL THE DOCUMENTSPLEASE FIND ALL THE REQUESTED DOCUMENTSTHE TITLE HAS BEEN SENT VIA ***ATTACH IS THE COPY

The buyer bought the vehicle online. He came and picked up the vehicle in person and drove it over 1300 miles. He bought the vehicle AS-IS with no Warranty. I'm attaching the signed contracts and documents.
 
Regards
Zack

The customer saw the AD on [redacted] but he never bought it on [redacted]. He offered me less than that what I had on [redacted] so he never bought it on [redacted] at the buy it now price. had he done it then he would have been under warranty from [redacted]. He flew to [redacted] and picked up the vehicle, signed all the documents including AS-IS disclosure. He did not bring anything about [redacted] at that time.

Zack [redacted] at Prime Auto Direct sold us a 2008 Hybrid tahoe. He said the check engine light was not on. WHen the vehicle finally arrived a month later. The check engine light was on and had two problems with the engine that needed repair. Zack also did not disclose the A/C was not operating or that the vehicle was a REPO.
He does not answer his phone after he has been paid. Please do yourself a favor and go buy a car from somebody who cares about their own reputation. Because Zack [redacted] whom operates 3 different company names in houston does not give a flying rat about the customer.
Oh yes and it also took him over 30 days to send the title. The California DMV charged us another $200 for this tardiness.

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  Sent: Wednesday, December 16, 2015 6:23 PMTo: drteam <[email protected]>Subject: [redacted] [redacted]   Yes I bought it with no warranty from him, but I bought it through [redacted] and it would have had a warranty. After I picked the vehicle up he cancelled my bid. My new phone # is [redacted]  Thanks

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  [Provide details of why you are not satisfied with this resolution.]
Regards,  An "As Is" vehicle still needs to be able to pass safety and emissions inspections if sold by a TX dealer. Also vehicle included Owner's Manuals, MMI Control Knob, and had working headlights in all pictures and video provided by dealer. Manuals and MMI Control Knob were absent and Headlight was not functioning upon delivery. Additionally, mechanical issues prohibit vehicle from passing inspections.  Finally, Title has not been sent to date. Seller claims to have sent via [redacted] but has only created a label to send.  [redacted] has no record of package with title actually having been sent. Previous buyers have had similar complaints that titles and [redacted] tracking #'s were provided but no title was actually shipped.

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