Sign in

Prime Builders Inc

Sharing is caring! Have something to share about Prime Builders Inc? Use RevDex to write a review
Reviews Prime Builders Inc

Prime Builders Inc Reviews (1)

In response to I* ***Pag's Excavating Inc did install a new septic system at *** *** *** **. However, our customer was not *** ***, new owner of property, it was *** ***, previous owner of property. We were contracted with *** *** for all work done, and he is more than
satisfied with our work.I received a phone call from *** *** on 6/21/at 11:am, he said he would like someone to come out and do some grading around the area where the work was done. I explained to him, at that time, what we do when we install a septic and that we back-fill the dirt that was already there from installing the new tanks and pile it around so to allow for settling once the ground has been rained on - times, it takes some time for it to all settle. I explained that a "fine", finish grade is not part of our installation and back-fill process. I believe he felt we were supposed to go back out and do a better grade after the job was complete and that has never been our policy. I told him, however, that I would speak with *** *** (Pag's owner) and see if there was something agreed upon between him and the previous owner *** ***, that I was unaware of, and that we would get back with him.The same day on 6/21/16, I received a phone call from *** ***, he was explaining that there was some settling and wondered if *** would go back out and touch it up for the new owner, *** ***, I explained to him that I received a call from *** *** and I had yet to speak with *** because he had not been back in the office yet that day.By 3:same day, I received the Revdex.com complaint that *** *** had filed. He did not even give Pag's Excavating a chance to respond back to him. Plus he is claiming he was told we would not come back out unless he paid us, that was not said at all to him during our conversation On 6/22/*** Pagnucco called *** *** because he had learned of the complaint and said how unfair that was that we did not have an opportunity to respond before he filed the complaint. *** said he would be out to look at and take care of the issue. But also explained the fact that our work was contracted to *** *** and not to him, *** was claiming that he paid us for the work, but no money was received from *** *** ever, we were paid directly from *** *** for all work completed. *** loaded up and went to property on 6/22/am, and filled in and leveled out the small 1/to fthole that had developed in one very small area Had the new owner given us a reasonable amount of time to respond, this could have been avoided, but from the time he called our office to the time I received the complaint was hours.The previous owner *** ***, (our actual customer), said he would be happy to give his input to this situation if needed, he can be reached at ***for email: ***. He gave me permission to pass along his contact information to you.Thank you,*** ***Office Manager

Check fields!

Write a review of Prime Builders Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Prime Builders Inc Rating

Overall satisfaction rating

Address: 20170 75th Ave N Ste B, Hamel, Minnesota, United States, 55340-8604

Phone:

763 0 0
Show more...

Web:

This website was reported to be associated with Prime Builders Inc.



Add contact information for Prime Builders Inc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated