Prime Data Boosters

Hi ***, We tried reaching on call but reached your voice mail couple of times We did sent you the rework file weeks back and also informed you to use the list in order to know the quality of the list In your previous emails you have mentioned saying that Considering the fact that you found about 40% bad contacts in the list, however we don’t have a valid proof for these 40% bad contactsWe request you kindly use the list and then send us the bad contacts highlighted in a excel sheet so that we can definitely work on it and have those records replaced The work order was signed for 27,contacts but we have delivered you about 38,contact till nowWe are trying our best in order to make you our Happy Customer I would need substantial proof to show case my management that the list is bad, we would request you to use the full list and give us the report for bad contacts so that we can compensate for the same You should use whitelisted serve to roll out your campaignNeed to share the campaign result with usAnd also have to share the bad contacts file with us Once we have the above information We can expedited the whole process and Tele-verified the entire list from our end and then our management will decide about the refund Over the phone calls and via emails we have been requesting to you use the list but I never got any update from you on it ***, we are here in order to assist you Please feel free to reach out to me if you have any questions Thanks and regards, ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I WILL ACCEPT NOTHING SHORT OF A FULL AND COMPLETE REFUNDTHIS SCAM COMPANY HAS A HORRENDOUS Revdex.com RATING AND SHOULD NOT BE ALLOWED TO CONTINUE THEIR ILLEGAL PRACTICES.Now this scam company is asking for my "banking
information." There is absolutely no way I am giving them banking
informationIf I did I would probably find my account emptied.Thank you,*** ***
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Hi [redacted],   I am [redacted], Customer Service Manager with Prime Data Boosters We tried calling [redacted] several time but I always reach his voice mail. We have discussed about this issue with [redacted] several time in an email, that our management will need a proof for the wrong/bad contacts  to take any decision regarding the refund without any proof/case study we are unable to request re-fund with our vendors & data verification team.   Please find the below email attempts that was sent to [redacted] Requesting for the same.   (We tried reaching on call but reached your voice mail couple of times.   [redacted]-in your previous emails you have mentioned saying that Considering the fact that you found about 40% bad contacts in the list, however  we don’t have a valid proof for these 40% bad contacts. We request you kindly use the list and then send us the bad contacts highlighted in a excel sheet  so that we can definitely work on it and have those records replaced.   The work order was signed for 27,000 contacts but we have delivered you about 38,000 contact till now. We are trying our best in order to make you our Happy Customer.   I would need substantial proof to show case my management that the list is bad, we would request you to use the full list and give us the report for bad contacts so that we can compensate for the  same   You should use whitelisted serve to roll out your campaign. Need to share the campaign result with us. And also have to share the bad contacts file with us.   Once we have the above  information We can expedited the whole process and Tele-verified the entire list from our end and then our management will decide about the refund.   Over the phone calls and via emails we have been requesting to you use the list but I never got any update from you on it.   [redacted], we are here in order to assist you. )   We need not receive any valid proof for incorrect contacts, but we just receive email asking for the full re-fund.   Please find the below another e-mail that was sent to resolve this matter.   1.> I'm trying my best to assist you to get an approval about your refund from my management but as you're not helping me out with any proof. I'm not able move forward with this case. > > Request you  to kindly use the 38k contacts which was sent and send us one consolidated list of bad contacts and also let us know the name of the tool used for this verification based on it I can talk to my management about the refund for the bad contacts. > > And I also see that your domain is blacklisted. If you have used the same domain or the same spam content to deploy your marketing campaign it's sure that you would have received no results. If you want I can share you the resource which show that your domain is blacklisted and also as spam content. > > Kindly assist me with the information which I had requested for. I can definitely help you with this refund issue. > > Look forward for your response. > > Thanks and regards. > [redacted]   2. > Hi [redacted], > > Request you to kindly help us the below report in order to resolve this issue ASAP. > > I would need substantial proof to show case my management that the list is bad, we would request you to use the full list and give us the report for bad contacts so that we can compensate for the  same > > You should use whitelisted serve to roll out your campaign. > Need to share the campaign result with us. > And also have to share the bad contacts file with us. > > Once we have the above  information We can expedited the whole process and Tele-verified the entire list from our end and then our management will decide about the refund. > > Look forward for your response. > > Thanks and regards, > [redacted]   3. From [redacted]( customer service Supervisor )   [redacted]- Spam. email report confirms that you have used SPAM content to market your product or services and not followed the rules and regulation for campaign deployment.   If you send enough email campaigns, you’ll inevitably run into spam filter issues, you purchased a list of email addresses from us. On the surface, that list of addresses seems like it could contain some great prospects for your business and you want to send them an email with a relevant offer they can’t refuse. But, since those creative/template used may have violated the spam law and the emails have not landed the inbox for the prospects.   Some tips to use the list in right way to achieve some good results.   Campaign metadata: Spam filters want to know that you’re acquainted with the person receiving the email. We recommend using merge tags to personalize the To: field of your campaign, sending through verified domains, and asking recipients to add you to their address book.   Your IP address: Some spam filters will flag a campaign if anyone with the same IP has sent spam in the past.so if one person sends spam, it could affect deliverability. That’s why we work vigilantly to keep our sending reputation intact, and it’s important that all users abide by our Terms of Use.   Coding in your campaign: Spam filters can be triggered by sloppy code, extra tags, or code pulled in from Microsoft Word. We recommend using one of our templates or working with a designer.   Content and formatting: Some spam filters will flag emails based on specific content or images they contain, but there’s not an all-encompassing set of best practices to follow or things you absolutely need to avoid. But, we do have a few recommendations.   Please call me at phone: [redacted] to fix this issue immediately.   Regards [redacted] Customer Services Team     4. Hi [redacted],   I just tried calling you but reached your voice mail. [redacted] as discussed before our management will not be able to take any decision regarding the refund without any proof.   I'm trying my best to assist you to get an approval about your refund from my management but as you're not helping me out with any proof. I'm not able move forward with this case.   Request you  to kindly use the 38k contacts which was sent and send us one consolidated list of bad contacts and also let us know the name of the tool used for this verification based on it I can talk to my management about the refund for the bad contacts.   And I also see that your domain is blacklisted. If you have used the same domain or the same spam content to deploy your marketing campaign it's sure that you would have received no results. If you want I can share you the resource which show that your domain is blacklisted and also as spam content.   Kindly assist me with the information which I had requested for. I can definitely help you with this refund issue.   Look forward for your response.   Thanks and regards. [redacted]   5. From [redacted] (Business development)   [redacted], hold on we aren't here to cheat you. I would like to point out few things which we came across while trying to resolve this data issue. Please find below the bifurcation of the same, you have used the list and confirmed us that 60% was ok and 40% was bad contacts this shows that you have used the list and now denying on that fact.   Our customer service team is trying to reach you but you have not responded or given any chance to understand the mismatch. The work order was signed for 27,000 contacts but we have delivered you about 38,000 contact till now for which we have  used lots of manpower and resources. & you have used a simple statement  (THEY CONTINUE TO ASK FOR RIDICULOUS INFORMATION) we are not asking for something unknown to you, since you have stated that 40% of the given contacts are bad & we are requesting for the excel report so that our data team & data vendors can double check the same & see what we can do next if the claimed % to be true but we have not seen any co-operation from your end for us to understand the concern apart from asking for the money back.   There were so many attempts to reach you & we have not received any responses for the voice mails. You're not the only client that I deal with, I have clients acquiring data from me every day and files going out my inbox. So there no word on cheating/ Scam.   We are here to serve you until you are 100% satisfied and I would be able to compensate these 40% contacts with relevant information. Please do not worry as we will do the best that we can to deliver the best contacts available. Your investment is safe with us and not like other companies that would do away with you as a client that easily. It’s our first opportunity with you and I will never want to let you down.   Please help us with the report for bad contacts & confirm the same and the team can initiate working on the compensation or re-fund if we are not able to get you those 40% as you claim.   We are just asking you for proof for your wrong finding.   Best regards   [redacted]   6. Hi [redacted],   I tried calling you today but reached your voice mail,  Please share your finding and necessary changes will be amended & Our tele marketing team will have started the calling process to double check your findings those are claimed to be wrong.   We will get back to you with the consolidated report and numbers, please help us with the detailed excel report on your findings. Kindly let us know your convenient time to call & discuss this matter. But please be rest assured that you’d be delivered the results promised by us. We strive hard to make our clients projects successful. In fact even now I am working towards getting you right target based contacts.   We look forward for your quick  response with the details requested.   Thanks and regards, [redacted]   --------------------------------------------------------------------------------...⇄ We are trying our best to assist our client to get an approval about his refund from my management but as [redacted] is not helping me out with any proof. I'm not able to move forward with this case.   The work order was signed for 27,000 contacts but we have delivered  about 38,000 contact till now.   As per [redacted] previous email. He has used the list and got about 41% bad contacts.   I explained on the phone to Prime Data Boosters on Friday that this was your FINAL chance to correct the incredible 40% plus incorrect contacts"   After [redacted]'s email we have delivered additional contacts to compensate the claimed 41% bad contacts.   And I also see that his domain is blacklisted. If [redacted] uses the same domain or the same spam content to deploy his marketing campaign it's sure that he would not have received any results.   Please check the below link http://report-spam.email/rlasorsa/dc.rr.com .   If [redacted] can assist me with the bad contacts information which I had requested for the complete 38k file. I can definitely get an approval for the re-fund for bad contacts.   Look forward for a positive response.   Thanks and regards. [redacted]

Hi [redacted],   We tried reaching on call but reached your voice mail couple of times.   We did sent you the rework file 2 weeks back and also informed you to use the list in order to know the quality of the list.   In your previous emails you have mentioned saying that Considering the fact...

that you found about 40% bad contacts in the list, however  we don’t have a valid proof for these 40% bad contacts. We request you kindly use the list and then send us the bad contacts highlighted in a excel sheet  so that we can definitely work on it and have those records replaced.   The work order was signed for 27,000 contacts but we have delivered you about 38,000 contact till now. We are trying our best in order to make you our Happy Customer.   I would need substantial proof to show case my management that the list is bad, we would request you to use the full list and give us the report for bad contacts so that we can compensate for the  same   You should use whitelisted serve to roll out your campaign. Need to share the campaign result with us. And also have to share the bad contacts file with us.   Once we have the above  information We can expedited the whole process and Tele-verified the entire list from our end and then our management will decide about the refund.   Over the phone calls and via emails we have been requesting to you use the list but I never got any update from you on it.   [redacted], we are here in order to assist you.   Please feel free to reach out to me if you have any questions.   Thanks and regards, [redacted]