Prime Honda North

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowAll oil changes and tire rotations were done and paid for at a Prime Motor LocationAdmitted by [redacted] The arrangement is set up to have the consumer fail by requiring tire rotations at different mileage amounts than the oil changes....all oil changes were done and tires rotated at the same timeIs just a scamPrime is a scam artist the same as the owner being a ***/ [redacted] patronGarbage dealership with ZERO moral fortitude....let alone reality to the use of a motor vehicle Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] To whom it may concern, A lack of legal inclusion does not absolve the business from honoring consumer protection as ordinance by lawIn the event that there had been an explicit subsection in the contract detailing under-mileage use, the applicable and agreed-upon bylaws would applyGiven that there are no such provisions, and that payment for the contracted vehicle was calculated by actuarial method, it would stand as inherent nature that any excess monies should be returned To explain, the actuarial method refers to “the method of allocating payments made on a debt between the amount financed and the finance charge pursuant to which a payment is applied first to the accumulated finance charge and any remainder is subtracted from, or any deficiency is added to, the unpaid balance of the amount financed (U.S.C§§ 1667-1667f.)Explicitly, under Sec1667a (8)- Consumer lease disclosures, I should have been provided with “a description of any security interest held or to be retained by the lessor in connection with the lease and a clear identification of the property to which the security interest relates”, including any resulting financial interest that results from less wear-and-tare than established by the agreed upon leaseIn response to Prime North’s statement that I can go return the vehicle at any other dealership, section Sec1641(a), “except as otherwise specifically provided in this subchapter, any civil action for a violation of this subchapter or proceeding under section of this title which may be brought against a creditor may be maintained against any assignee of such creditor”, which in this case can be considered that I maintain against Prime North as [redacted] Finance’s assignee As well, [redacted] risk as a manufacturer when leasing is bound by subsection Sec1667b, which states that “the lessor's estimated residual value is not in good faith to the extent that the estimated residual value exceeds the actual residual value by more than three times the average payment allocable to a monthly period under the lease”In my current lease case, [redacted] as a manufacturer, made fair profit from my consumer contract To conclude, I do consider my initial Revdex.com claim as pertaining to a violation of consumer rights and lease terms not otherwise disclosedAny such violations are by law enforced under Sec1667d and detailed under SecIn summary, Sec[(aA(ii)] stipulates that “in the case of an individual action twice the amount of any finance charge in connection with the transaction, (ii) in the case of an individual action relating to a consumer lease under part E of this subchapter, per centum of the total amount of monthly payments under the lease, except that the liability under this subparagraph shall not be less than $nor greater than $2,Furthermore, Sec also states that the amount of recoupment or setoff “shall equal the amount to which the consumer would be entitled under subsection (a) for damages for a valid claim brought in an original action against the creditor, plus the costs to the consumer of the action, including a reasonable attorney’s fee.” I consider that since I am not including any attorney costs, my initial offered resolution and requested monetary value is fair To disclaim, I make no specific claim for knowledge of the full extent and applicability of laws herein listed Regards, [redacted]

We are working with [redacted] ***We have agreed to give her what she originally paid for her vehicle towards the purchase of another vehicle that she likedWe are currently waiting for the title to arrive on her new car before we can complete her transaction [redacted] General Sales ManagerPrime Honda ***

customer is having a friend pick up his truckHe didn't say if he was having it fixed or has it soldThe plates were removed from it at our location

I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Hello-I thought that this complaint would be taken care of by nowI have yet to recieve the vehicle due to the title "not having been mailed out yet"It has been almost a month since I signed paperwork with the dealershipI have not signed off on all paperwork, but I did sign paperwork with a quote of APR % and monthly paymentsThis will expire as of days from when I signed itThe date of expiration is March 19th. Thanks.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve
my issues and/or concerns in reference to complaint # ***Please add your rejection comments below. Prime has not done anything about the warranty, they should be replacing my engine in the truckI have a lifetime powertrain warranty for doing oil changes and tire rotations at prime every time I needed an oil change.
Regards,
*** ***

No were on *** lease contract does it state that any vehicle leased through *** Finance that is returned with less mileage than contracted will be reimbursed any moniesThe manufacturer takes a risk when they lease any vehicle that the residual value contracted will be
what the value of the car is at the end of said leaseDepending on market conditions and availability at time of lease end determines the actual value the vehicle is worthThe majority of the time the manufacturer ends up selling the vehicle that was turned in for far less than the residual value stated on the lease contract due to such. As for another dealer ( *** *** ) telling her otherwise that is their discretion not "***"She can drop said vehicle off at any *** location if they find the value of the vehicle is worth more than what Honda says its worth on the contract

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. All oil changes and tire rotations were done and paid for at a Prime Motor Location. Admitted by [redacted]. The arrangement is set up to have the consumer fail by requiring  tire rotations at different  mileage amounts than the oil changes....all oil changes were done and tires rotated at the same time. Is just a scam. Prime is a scam artist the same as the owner being a [redacted]/[redacted] patron. Garbage dealership with ZERO  moral fortitude....let alone reality to the use of a motor vehicle.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
To whom it may concern, A lack of legal inclusion does not absolve the business from honoring consumer protection as ordinance by law. In the event that there had been an explicit subsection in the contract detailing under-mileage use, the applicable and agreed-upon bylaws would apply. Given that there are no such provisions, and that payment for the contracted vehicle was calculated by actuarial method, it would stand as inherent nature that any excess monies should be returned.  To explain, the actuarial method refers to “the method of allocating payments made on a debt between the amount financed and the finance charge pursuant to which a payment is applied first to the accumulated finance charge and any remainder is subtracted from, or any deficiency is added to, the unpaid balance of the amount financed (15 U.S.C. §§ 1667-1667f.). Explicitly, under Sec. 1667a (8). - Consumer lease disclosures, I should have been provided with “a description of any security interest held or to be retained by the lessor in connection with the lease and a clear identification of the property to which the security interest relates”, including any resulting financial interest that results from less wear-and-tare than established by the agreed upon lease. In response to Prime North’s statement that I can go return the vehicle at any other dealership, section Sec. 1641(a),  “except as otherwise specifically provided in this subchapter, any civil action for a violation of this subchapter or proceeding under section 1607 of this title which may be brought against a creditor may be maintained against any assignee of such creditor”, which in this case can be considered that I maintain against Prime North as [redacted] Finance’s assignee.  As well, [redacted] risk as a manufacturer when leasing is bound by subsection Sec. 1667b, which states that “the lessor's estimated residual value is not in good faith to the extent that the estimated residual value exceeds the actual residual value by more than three times the average payment allocable to a monthly period under the lease”. In my current lease case, [redacted] as a manufacturer, made fair profit from my consumer contract.  To conclude, I do consider my initial Revdex.com claim as pertaining to a violation of consumer rights and lease terms not otherwise disclosed. Any such violations are by law enforced under Sec. 1667d and detailed under Sec. 1640. In summary, Sec1640 [(a. 2. A. (ii)] stipulates that “in the case of an individual action twice the amount of any finance charge in connection with the transaction, (ii) in the case of an individual action relating to a consumer lease under part E of this subchapter, 25 per centum of the total amount of monthly payments under the lease, except that the liability under this subparagraph shall not be less than $200 nor greater than $2,000. Furthermore, Sec 1640 also states that the amount of recoupment or setoff “shall equal the amount to which the consumer would be entitled under subsection (a) for damages for a valid claim brought in an original action against the creditor, plus the costs to the consumer of the action, including a reasonable attorney’s fee.”  I consider that since I am not including any attorney costs, my initial offered resolution and requested monetary value is fair.  To disclaim, I make no specific claim for knowledge of the full extent and applicability of laws herein listed.  
Regards,
[redacted]

We are working with [redacted]. We have agreed to give her what she originally paid for her vehicle towards the purchase of another vehicle that she liked. We are currently waiting for the title to arrive on her new car before we can complete her transaction. [redacted]General Sales...

ManagerPrime Honda [redacted]

I have forwarded all correspondence to [redacted] Finance were as they are legally responsible for disclosures or lack of disclosures on the contract. [redacted]

This was a powertrain warranty given to the client that's complimentary to Prime customers who purchase their vehicles from us. The contract for the Prime For Life Warranty mandates that all of the vehicle's Oil & Filter Changes and Tire Rotations be...

completed by a Prime dealership and in accordance to the specific auto manufacturer's recommended maintenance schedule. Unfortunately, there were three specific instances (dates) where the mileage ran over those recommended maintenance intervals.  As a result with the failure to comply with the prescribed requirements,  this voids this warranty.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
It has been almost 2 weeks since the business has provided the unsatisfactory response. No evidence has been provided by the business that correspondence with [redacted] has been initiated. As well, Honda has made no attempt at contact either.I now request that evidence must be provided showing that the claim correspondence has indeed been passed along. Additionally, I cordially request that this must be accompanied with a request for [redacted] to take action/reply before the contract due date of 07/08/16. I view that any delay, which will continue proceedings past the contract end term, will be done so in bad-faith.I again state a disclaimer for not knowing the full extent and applicability of the law(s). 
Regards,
[redacted]