Prime Restoration

I dropped off a railing and a door for powder coating. I called and left three messages that were never returned. I called the owner to explain that he should check his voicemail and that I had left three messages that no person bothered to return. He called me a liar and said that I had not left any messages. I explained to him that I was just trying to point out that if there was a problem with their automatic voice mail system that he should check it. I pointed out that if my clients left three voice mails that were never returned I would not be in business very long. He cursed at me and told me to call the office because he could not deal with me. I immediately called the office to try to get someone at the company to tell me when I could pick up my door and railings. Once again, I called and no one answered the phone. I immediately called the owner back and told him that no one answered the phone in the office. He confirmed that the number I called was correct. He then again, called me a liar, and said that ":All four of us are sitting right here in the office. You did not call." I am not used to being called a liar by a businessman whom I am paying to do a service for me. I am also not used to not having phone calls returned. In the construction business, communication is key. I do not recommend this company by any means, unless you enjoy dealing with people who curse at you for trying to get basic information about your order.