Prime Urgent Medical Clinic

Because of you I've lost 16 lbs without any weight loss medicine, all I had to do was listen n use the info you gave me
Because of your blood pressure is 124/ 70 thank you much for your excellent bed side manners and your true kindness..

Thank you so much

Pearlie S. Nelson

I sat in the waiting room for 3 hours. I was one out of three people in the waiting room. then after waiting 3 hours the receptionist told me that they were closing for an hour for lunch and I asked her if I could see the doctor since I was the only one left waiting in the waiting room and that's when she went and got the doctor's wife told me that if I didn't like it and if I didn't want to wait I could go to another doctor so I asked for the corporate number and she told me there was no corporate number that if I didn't like it I could leave and I told her that I had already been waiting and was the last person to be seen and she told me that if I didn't like it I can go to another doctors office she could care lessDesired SettlementIf they receive enough complaints hopefully someone will look into this doctors office because they are very rude and unprofessional. I will never be back. Business Response Contact Name and Title: [redacted]Contact Phone: XXXXXXXXXXContact Email: [redacted]@pumcweb.comEven though we are not Revdex.com members, I am responding to this complaint because the matter is of serious nature.We are walk in clincs and have no control on the wait time because of the volume of patients and the nature of illnesses and injuries presented.Our clinics do not close for lunch ever, and staff is trained to give out telephone number of the practice manager and direct patient to the webiste to file complaint online.I would request Ms [redacted] to send me a direct email with the actual date and location (out of the 4 clinics we opearte) and if possible the time she signed in and left. That will help me investigate and address to her complaint.My email address is : [redacted]@pumcweb.comThanks.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I am in the process of emailing the above address to see how to situation is to be handled. I have forwarded all of the following informations regarding this complaint to the above mentioned. I am waiting on a response. Thank you.