We have contacted our collections agency to remove [redacted] from collectionsI would be happy to confirm when this is complete as soon as we hear back from themThank you, and please do not hesitate to let me know if you need additional information
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
Thank you very muchI really appreciate your time and effort in this matter. *** Stommel
I contacted corporate to make an exception for this caseMs*** has been refunded the full amount of her membership and personal training to her credit card ($130.45), so she will not need to wait for a checkIt may take a few business days to show on her bank statement, but the refund has
been completedWe apologize for any inconvenience and we hope this resolves the issuePlease let us know if you need any other informationThank you
We have notes indicating this member attempted to cancel in October and was informed of the correct cancellation procedure. We also have a credit card on file, indicating she signed up for a membership. We understand miscommunications and we have contacted our collections agency to remove her from...
collections. Please let me know if you need any additional information. Thank you for your help! [redacted] Officer Administrator Crunch NorCal, LLC
I am rejecting this response because: I did contact the company in October due to the fact that I received a notice regarding a "membership" so I called and told them I did not sign up for a membership. I gave my credit card for what I thought was incidentals for my free pass that I was using with my friend. I have not returned to that gym since. I would like this resolved as soon as possible and I would like this taken off my credit.
No, you are not obligated to pay the amount. We understand there may have been a miscommunication and we'd like to amend this issue. You do not owe anything and our collections agency has confirmed the amount has been removed from collections. Thank you!
We have contacted our collections agency to remove [redacted] from collections. I would be happy to confirm when this is complete as soon as we hear back from them. Thank you, and please do not hesitate to let me know if you need additional information.
Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
We have contacted our collections agency to remove [redacted] from collectionsI would be happy to confirm when this is complete as soon as we hear back from themThank you, and please do not hesitate to let me know if you need additional information
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
Thank you very muchI really appreciate your time and effort in this matter. *** Stommel
I am rejecting this response because: I am specifically asking if I am obligated to pay the amount you are alleging I owe?
I contacted corporate to make an exception for this caseMs*** has been refunded the full amount of her membership and personal training to her credit card ($130.45), so she will not need to wait for a checkIt may take a few business days to show on her bank statement, but the refund has
been completedWe apologize for any inconvenience and we hope this resolves the issuePlease let us know if you need any other informationThank you
We have notes indicating this member attempted to cancel in October and was informed of the correct cancellation procedure. We also have a credit card on file, indicating she signed up for a membership. We understand miscommunications and we have contacted our collections agency to remove her from...
collections. Please let me know if you need any additional information. Thank you for your help! [redacted] Officer Administrator Crunch NorCal, LLC
I am rejecting this response because: I did contact the company in October due to the fact that I received a notice regarding a "membership" so I called and told them I did not sign up for a membership. I gave my credit card for what I thought was incidentals for my free pass that I was using with my friend. I have not returned to that gym since. I would like this resolved as soon as possible and I would like this taken off my credit.
No, you are not obligated to pay the amount. We understand there may have been a miscommunication and we'd like to amend this issue. You do not owe anything and our collections agency has confirmed the amount has been removed from collections. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
We have contacted our collections agency to remove [redacted] from collections. I would be happy to confirm when this is complete as soon as we hear back from them. Thank you, and please do not hesitate to let me know if you need additional information.