Both of the cameras in question are outside of the 1 year warranty timeframe. We will replace one camera under good faith but cannot replace both of the out of warranty cameras. I will be sending a model# 63056 PROOF 03 Blackout camera. This is in our new line of 2015 cameras. We are willing to...
offer a deep discount for one camera of choice to take care of the other camera. Thanks,
[redacted]
Mr. [redacted] called & emailed while cursing at the rep throughout the call & throughout the emails attached. Primos upgraded his camera from a PROOF 01 to a PROOF 02 at no charge to him, made sure it got to the shipping department & it will ship today or Monday at the latest. Mr....
[redacted] also made the Facebook post attached on Primos page expressing his anger. Customer has been taken care of and has been called. [redacted] will send him tracking on Tuesday. Thanks.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I am disappointed that I cant get my cameras fixed, hopefully the new camera is of better quality than the old. time will tell. Thanks for your help.
[redacted]
Both of the cameras in question are outside of the 1 year warranty timeframe. We will replace one camera under good faith but cannot replace both of the out of warranty cameras. I will be sending a model# 63056 PROOF 03 Blackout camera. This is in our new line of 2015 cameras. We are willing to...
offer a deep discount for one camera of choice to take care of the other camera. Thanks,[redacted]
Both of the cameras in question are outside of the 1 year warranty timeframe. We will replace one camera under good faith but cannot replace both of the out of warranty cameras. I will be sending a model# 63056 PROOF 03 Blackout camera. This is in our new line of 2015 cameras. We are willing to...
offer a deep discount for one camera of choice to take care of the other camera. Thanks,
[redacted]
Mr. [redacted] called & emailed while cursing at the rep throughout the call & throughout the emails attached. Primos upgraded his camera from a PROOF 01 to a PROOF 02 at no charge to him, made sure it got to the shipping department & it will ship today or Monday at the latest. Mr....
[redacted] also made the Facebook post attached on Primos page expressing his anger. Customer has been taken care of and has been called. [redacted] will send him tracking on Tuesday. Thanks.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I am disappointed that I cant get my cameras fixed, hopefully the new camera is of better quality than the old. time will tell. Thanks for your help.
[redacted]
Both of the cameras in question are outside of the 1 year warranty timeframe. We will replace one camera under good faith but cannot replace both of the out of warranty cameras. I will be sending a model# 63056 PROOF 03 Blackout camera. This is in our new line of 2015 cameras. We are willing to...
offer a deep discount for one camera of choice to take care of the other camera. Thanks,[redacted]