Prince Auto Sales

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I AM WRITING THIS LETTER IN REGARDS TO *** *** *** COMPLAINT WITH THE Revdex.com. THEY DID BUY A CAR FROM WORLD MOTORS AND THEY WERE MAKING PAYMENTS ON THE VEHICLETHE VEHICLE DID HAVE MINOR ISSUES AND THEY BROUGHT THE CAR TO OUR SERVICE DEPTAND WE DID SOME OF THE WORK ON THE VEHICLE AND DIDN'T CHARGE LABOR. WE SOLD THE CAR AS-IS, WHICH MEANS WE ARE NOT RESPONSIBLE FOR ANYTHING THAT WENT WRONG WITH THE CARBUT WE WENT OUT OF OUR WAY TO FIX A PROBLEM FOR THEM. THE CUSTOMER WASN'T SATISFIED AND STATED THEY HAD MORE PROBLEMS. I THEN TOLD THEM WE HAVE NOTHING TO DO WITH THE VEHICLE, WHICH THEY DIDN'T LIKE AND LEFT. THERE WAS A BALANCE LEFT OF $ON THE CAR WHICH I DID NOT ASK FOR AND MADE A WRITE-OFF FOR THE REMAINING. THE TAX WAS PAID BY *** TO THE KENTUCKY BMV AND THE TAX NEEDS TO BE PAID BY WORLD MOTORS. BUT WHEN *** AND HER HUSBAND CAME TO THE CAR LOT AFTER THEY PAID THE TAXALMOST MONTHS AFTER THEY PURCHASED THE CARTHEY WERE NOT HAPPY AND STARTED ARGUING ABOUT WORK THAT NEEDS TO BE DONE AND THAT WORLD MOTORS HAD A LIEN ON THE VEHICLE AND IT NEEDED TO BE RELEASED, WHICH WE AT WORLD MOTORS DID RELEASE THE LIEN THE SAME DAY*** AND HER HUSBAND WERE NOT TRYING TO MAKE A SITUATION BETTERIT TURNED OUT TO BE A ARGUMENT WITH TWO PEOPLE HITTING EACH OTHER. THE CONCLUSION FROM *** MOTORS IS THAT WE DO OWE THE TAX TO *** *** FOR THE SALES TAX ON HER CAR. WE COULD OF TOOK CARE OF THIS SITUATION THE SAME DAY BUT HER HUSBAND STARTED CAUSING A SCENE AND *** MOTORS COULDN'T RESOLVE THIS ISSUE THE SAME DAY WHILE THE COUPLE WAS HERE ARGUING.
THANK YOU