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Prince Plaza Cleaners

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Prince Plaza Cleaners Reviews (2)

Mr*** is renting from Colonial Property Mgt Colonial emailed us a work order on Friday at p.mAbout the problem with a range at this address Within minutes Mr*** called and wanted to know when we were going to come fix his range Our service mgrTold him it would
be Monday, and Mr*** went to telling us that was not acceptable Le...he could not go without a range over the weekend Colonial called us about minutes later and wanted to know if we could get there any sooner than Monday We do not run service calls on the weekends, and with this hot weather and high demand on refrigerators, we were booked up Thursday at noon for all day on Friday We ran the service call on Monday afternoon and determined the range needed a terminal block and would have to be ordered; which normally takes 2- business days to get the part On WedsMr*** called and we explained to him that we still not have the part but as soon as it comes in we would give him a call He called again Thursday and wanted to know when we were going to repair his range He was told at that time that we had a tracking number from UPS and the part would not be here until Monday August 8th and that we could put the part on WedsAug10th He started telling my service mgrThat we were totally unprofessional and should not even be in business if this is the way customers are treated We have been is business since 1957, we work very hard for customer satisfaction, but when we di not even run this service call until Monday Aug 1st, 2-days business days to get the part, the earliest we could have gotten the part is Weds and we are going to get it today I have no control over UPS or the people we order parts from and he did not think this is acceptable This work order is scheduled for Tues 8-9-and if he wants to maintain that we are unprofessional, I do not have to run the call...he can call Sears or GE to do the work...he is not the owner nor is he paying for the part or service call

Complaint: ***
I am rejecting this response because:They are lyingIt is preposterous how they believe responding in such a manner will alleviate their unsavory customer service practices.
Regards,
*** ***

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Address: 2620 N Prince St, Clovis, New Mexico, United States, 88101-4461

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www.mtvappliance.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Prince Plaza Cleaners, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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