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Prince William Family Counseling

Psychiatrists & Psychiatric Services

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Prince William Family Counseling Reviews (2)

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User Reviewer5762996

October 3, 2014
Dear [redacted],I am writing in reference to the above-mentioned Complaint filed against Prince William Family Counseling (PWFC). PWFC is an established and respected outpatient psychological practice that has strong working relationships with many medical practices,...

hospitals, schools and family-orientated government agencies. We are required by law to protect the privacy of medical and financial information about patients and any information that identifies patients. PWFC has tried to contact the Complainant with no success. PWFC apologizes for any upset caused to the Complainant and their family regarding this matter.If you have any questions, please do not hesitate to contact me.Jennifer S


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Satisfaction rating: 
User Reviewer677655

Review: I contacted this facility Monday August 24,2014, to find therapy for my child. I filled out the form and faxed as instructed. I was told it would take a day or two to input the information. I did call the [redacted] location to verify the fax was received ( I have a copy of the fax report confirmation) They confirmed it was received and I would get a call for scheduling within a day or two. After not hearing anything I called again Thursday August 28, 2014. The receptionist told me they had no information and that maybe the form was shredded, they had no idea. I was told again that I would be called back later that day. Noone has called, nor do I believe they will. This form had insurance and social security information on it. I am concerned that this practice does not take mental health seriously and losing my paperwork with social security and insurance numbers could cause problems for my family.Desired Settlement: I would like a phone call and assurance that fraud is not involved

Business

Response:

October 3, 2014Dear [redacted],I am writing in reference to the above-mentioned Complaint filed against Prince William Family Counseling (PWFC). PWFC is an established and respected outpatient psychological practice that has strong working relationships with many medical practices, hospitals, schools and family-orientated government agencies. We are required by law to protect the privacy of medical and financial information about patients and any information that identifies patients. PWFC has tried to contact the Complainant with no success. PWFC apologizes for any upset caused to the Complainant and their family regarding this matter.If you have any questions, please do not hesitate to contact me.Jennifer S


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Category: Psychiatrists & Psychiatric Services

Address: 8140 Ashton Avenue, Manassas, VA, 20109

Phone:

(719) 638-9631
8668947927
8775002288
8662777387
8669355738
8886492716
8776567146
866-277-7387
866-935-5738
888-649-2716
(503) 802-2177
(480) 982-5882
(703) 330-9933
7196389631
7033309933
4809825882

Website: https://www.azprimere.com/

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