We don’t really have anything else to add to our previous statements We have tried to come to a compromise but have been rejected Thank you for taking the time to help with this matter [redacted] ***Vice PresidentGeneral ManagerPrinceton Club West, XpressWatts RdMadison WI 53719608-833-
Thank you again for your interest in joining the club, however, our childcare program is available for the sons or daughters of parents that are staying at our facility during the entire duration of the child’s visit Our goal is to serve every member with excellence and I am sorry we are not able to accommodate your grandchildren within the policies that the club is required to operate under We would love to serve you as a member but are required to enforce policies equally to every member The childcare policy is stated on our website, within the facility and openly communicated with everyone As mentioned, if we can help with anything else for your grandchildren we are ready to help I know you said you don’t swim but we do have a zero depth entry pool for the kids that starts at inch of water and goes to about feet Perfect for babies or people who don’t swim but still want to be in the water We also begin swimming lessons at months of age Thank you again for your interest in joining the club and let me know how else I can assist you and I will do everything I can [redacted] Vice PresidentPrinceton ClubsVoted “Wisconsin’s Best Health Club” [redacted] www.princetonclub.netPhone – [redacted] Direct – [redacted] Fax – [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Greetings,This offer, or lack thereof is rejec***.My membership has been suspended since June and I am unable to use the facilitiesTerminating the membership seems to be a non-resolution since I am still paying for the facilities and unable to use them When I signed up for personal training, from the period of April – October 2013, I was losing weight After the incident with the personal trainer in October / November The progress stoppedThe personal trainer that I was allowed to work with, I have a history of text messages that was shared with the manager of the Cottage Grove Princeton Club ExpressThese text messages indicate from the Princeton Club Trainer that Princeton Club management told him to reel me in and that the owners and management of Princeton Club have issues with my being ‘gay’In addition, the trainer indicates that he knew I was complaining to management about his training style and my lack of progress He told me to stop to complaining to management, as he would use what he could against me to protect his employment When I talked to the training manager of the Princeton Club east, multiple ***es as documen [redacted] in the original complaint, about the concerns I had with the trainer, he told me that he would not intervene with concerns with client and trainer relationsAdditionally, after being injured by a Princeton Club trainer, I went to the training manager at Princeton Club EastHe lividly and loudly went off on meHe mentioned many of my faults as a person and reminded me that I had a one year contract with Princeton Club on personal training and it was my job to fulfil itThis was the first that I heard of such contractAdditionally, my personal health information was shared with multiple members, made public and was repor [redacted] back to my employer Multiple ***es I would meet with the Princeton Club manager at Cottage Grove and the trainer, this ‘contract’ regarding personal training was brought up multiple ***esYet a copy was never produced Multiple ***es I wrote to Princeton Club management requesting a copy of the contract, the request we sent via email, letter, letter in person, over the phone, and finally in certified letter to both Princeton Club StaffI received a copy only by ambushing the Princeton Club Cottage Grove manager with an unexpec [redacted] visit to the club minutes before his shift ended to obtain the contractPrinceton Club is unable to provide proof of certified delivery of the contract(s), even as I offered to provide certified mail envelopes of the contracts Princeton Club did not respond Multiple emails provided to the Princeton Club with conversations regarding the personal trainer and myself and the lack of (no) progress were providedEvery possible utility was provided to the trainer, 24/access to my fitness and diet log, I purchased digital training devices that I would have strapped to by body that would provide real ***e work out results to the trainerAgain, the trainer had 24/access to this information The trainer required multiple payments beyond the payments made by credit cardAfter talking with other clients that were using other trainers at the Princeton Club, this was not the caseI personally believe that I was required to make these payments with promises of more detailed personalized training, not just the generalized training that personal training that compensates the personal trainer forThis was again shared with the Cottage Grove Princeton Club Manager After completing the one year of ‘Personal Training’ per a contract mentioned both by the Training Manager, Princeton Club East and the trainer being used, when I talked to the Cottage Grove Princeton Club Manager and showed the text messages, it was made clear to me this was not the ‘normal’Shortly after, the Training Manager at Princeton Club East, had personal friends contact my employer that Princeton Club was contacting Dane County District Attorney’s office for investigating me tor Theft / Fraud / Concealment / Uttering AllegationsAs I was passing money to the personal trainer (as reques [redacted] by the Princeton Club Staff)This lead to an investigation by my employer, suspension of a promotion that I was already achieved and scheduled for I exhaus [redacted] all efforts to respond, reach out to Princeton Club to end the personal training contract, obligations, Princeton Club had yet to respond to me with such a contractI don’t remember signing a contract for Personal Training for year, and believe that I was falsely led to believe a contract ever exis*** I am not asking the Princeton Club to compensate me for lost wages, lost money from injury from personal training and the amount of money spent by paying for non-covered medical visits from the injuries provided while under Princeton Club trainer prescribed trainingI am only asking for a refund of the personal training from November – June Unless a valid contract showing my signature for a one year agreement by the Princeton Club is provided Mr [redacted] response indicates that no refund of training is never providedHowever after reporting the injury in February, Princeton Club set precedence by removing me from the training program and refunding the “Biggest Loser” program feesShows that the statement is false If Mr*** would like, I would gladly turn over the information for the Dane County District Attorney’s office to see if I truly viola [redacted] lawsAdditionally, I will be more than glad to turn over the emails and text messages to the news media if he would like I strongly suggest that Mr*** check with both his Training Manager and his manager of Princeton Club Cottage GroveAdditionally, I would strongly suggest a surprise hair / drug test of the trainer in questionI believe the results of a surprise drug test might further the truth of the quality of training and the mental stability of the staff he employs In closing, the same request holds true, a refund of the training fees paid to Princeton Club and the staff of Princeton Club unless a contract showing I was truly obliga [redacted] to the fees paid was contractually required Thank you, [redacted]
I am responding to complaint # [redacted] Our memberships clearly state our cancellation policies and our staff members clearly explain and follow these policies The membership counselor that enrolled Mr [redacted] has been in contact with him and clarified our agreements We have made arrangements to accommodate Mr [redacted] request to maintain his membership with the Princeton Club as an Xpress Only member Please feel free to contact me if I can be of any further help [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and I thank you for the wonderful effort made by Revdex.com to resolve this matter in a very professional way.how and when would I no my contract is been cancel and will I have my refund back thank you.mustapha singhateh
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***My grandchild is only a few months old, can he play on the basketball court? Or some other equally inappropriate site? I can't swim, should I take him into the pool? If you do not really have FREE (or even paid) childcare, why do you advertise FREE CHILDCARE? That part ad should be removed and not used to entice people to sign up at the Princeton Club That was the only reason I was considering it Maybe you could say FREE CHILDCARE FOR CHILDREN OF PEOPLE WITH LEGAL GUARDIANSHIP!Your response of where to take my grandchild showed that you obviously did not listen when I told you how old he was
We will cancel membership [redacted] ***
We don’t really have anything else to add to our previous statements We have tried to come to a compromise but have been rejected Thank you for taking the time to help with this matter [redacted] ***Vice PresidentGeneral ManagerPrinceton Club West, XpressWatts RdMadison WI 53719608-833-
To Whom It May ConcernWe would be happy to cancel the membership[redacted] ***
Thank you again for your interest in joining the club, however, our childcare program is available for the sons or daughters of parents that are staying at our facility during the entire duration of the child’s visit Our goal is to serve every member with excellence and I am sorry we are not able to accommodate your grandchildren within the policies that the club is required to operate under We would love to serve you as a member but are required to enforce policies equally to every member The childcare policy is stated on our website, within the facility and openly communicated with everyone As mentioned, if we can help with anything else for your grandchildren we are ready to help I know you said you don’t swim but we do have a zero depth entry pool for the kids that starts at inch of water and goes to about feet Perfect for babies or people who don’t swim but still want to be in the water We also begin swimming lessons at months of age Thank you again for your interest in joining the club and let me know how else I can assist you and I will do everything I can [redacted] Vice PresidentPrinceton ClubsVoted “Wisconsin’s Best Health Club” [redacted] www.princetonclub.netPhone – [redacted] Direct – [redacted] Fax – [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Greetings,This offer, or lack thereof is rejec***.My membership has been suspended since June and I am unable to use the facilitiesTerminating the membership seems to be a non-resolution since I am still paying for the facilities and unable to use them When I signed up for personal training, from the period of April – October 2013, I was losing weight After the incident with the personal trainer in October / November The progress stoppedThe personal trainer that I was allowed to work with, I have a history of text messages that was shared with the manager of the Cottage Grove Princeton Club ExpressThese text messages indicate from the Princeton Club Trainer that Princeton Club management told him to reel me in and that the owners and management of Princeton Club have issues with my being ‘gay’In addition, the trainer indicates that he knew I was complaining to management about his training style and my lack of progress He told me to stop to complaining to management, as he would use what he could against me to protect his employment When I talked to the training manager of the Princeton Club east, multiple ***es as documen [redacted] in the original complaint, about the concerns I had with the trainer, he told me that he would not intervene with concerns with client and trainer relationsAdditionally, after being injured by a Princeton Club trainer, I went to the training manager at Princeton Club EastHe lividly and loudly went off on meHe mentioned many of my faults as a person and reminded me that I had a one year contract with Princeton Club on personal training and it was my job to fulfil itThis was the first that I heard of such contractAdditionally, my personal health information was shared with multiple members, made public and was repor [redacted] back to my employer Multiple ***es I would meet with the Princeton Club manager at Cottage Grove and the trainer, this ‘contract’ regarding personal training was brought up multiple ***esYet a copy was never produced Multiple ***es I wrote to Princeton Club management requesting a copy of the contract, the request we sent via email, letter, letter in person, over the phone, and finally in certified letter to both Princeton Club StaffI received a copy only by ambushing the Princeton Club Cottage Grove manager with an unexpec [redacted] visit to the club minutes before his shift ended to obtain the contractPrinceton Club is unable to provide proof of certified delivery of the contract(s), even as I offered to provide certified mail envelopes of the contracts Princeton Club did not respond Multiple emails provided to the Princeton Club with conversations regarding the personal trainer and myself and the lack of (no) progress were providedEvery possible utility was provided to the trainer, 24/access to my fitness and diet log, I purchased digital training devices that I would have strapped to by body that would provide real ***e work out results to the trainerAgain, the trainer had 24/access to this information The trainer required multiple payments beyond the payments made by credit cardAfter talking with other clients that were using other trainers at the Princeton Club, this was not the caseI personally believe that I was required to make these payments with promises of more detailed personalized training, not just the generalized training that personal training that compensates the personal trainer forThis was again shared with the Cottage Grove Princeton Club Manager After completing the one year of ‘Personal Training’ per a contract mentioned both by the Training Manager, Princeton Club East and the trainer being used, when I talked to the Cottage Grove Princeton Club Manager and showed the text messages, it was made clear to me this was not the ‘normal’Shortly after, the Training Manager at Princeton Club East, had personal friends contact my employer that Princeton Club was contacting Dane County District Attorney’s office for investigating me tor Theft / Fraud / Concealment / Uttering AllegationsAs I was passing money to the personal trainer (as reques [redacted] by the Princeton Club Staff)This lead to an investigation by my employer, suspension of a promotion that I was already achieved and scheduled for I exhaus [redacted] all efforts to respond, reach out to Princeton Club to end the personal training contract, obligations, Princeton Club had yet to respond to me with such a contractI don’t remember signing a contract for Personal Training for year, and believe that I was falsely led to believe a contract ever exis*** I am not asking the Princeton Club to compensate me for lost wages, lost money from injury from personal training and the amount of money spent by paying for non-covered medical visits from the injuries provided while under Princeton Club trainer prescribed trainingI am only asking for a refund of the personal training from November – June Unless a valid contract showing my signature for a one year agreement by the Princeton Club is provided Mr [redacted] response indicates that no refund of training is never providedHowever after reporting the injury in February, Princeton Club set precedence by removing me from the training program and refunding the “Biggest Loser” program feesShows that the statement is false If Mr*** would like, I would gladly turn over the information for the Dane County District Attorney’s office to see if I truly viola [redacted] lawsAdditionally, I will be more than glad to turn over the emails and text messages to the news media if he would like I strongly suggest that Mr*** check with both his Training Manager and his manager of Princeton Club Cottage GroveAdditionally, I would strongly suggest a surprise hair / drug test of the trainer in questionI believe the results of a surprise drug test might further the truth of the quality of training and the mental stability of the staff he employs In closing, the same request holds true, a refund of the training fees paid to Princeton Club and the staff of Princeton Club unless a contract showing I was truly obliga [redacted] to the fees paid was contractually required Thank you, [redacted]
I am responding to complaint # [redacted] Our memberships clearly state our cancellation policies and our staff members clearly explain and follow these policies The membership counselor that enrolled Mr [redacted] has been in contact with him and clarified our agreements We have made arrangements to accommodate Mr [redacted] request to maintain his membership with the Princeton Club as an Xpress Only member Please feel free to contact me if I can be of any further help [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and I thank you for the wonderful effort made by Revdex.com to resolve this matter in a very professional way.how and when would I no my contract is been cancel and will I have my refund back thank you.mustapha singhateh
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***My grandchild is only a few months old, can he play on the basketball court? Or some other equally inappropriate site? I can't swim, should I take him into the pool? If you do not really have FREE (or even paid) childcare, why do you advertise FREE CHILDCARE? That part ad should be removed and not used to entice people to sign up at the Princeton Club That was the only reason I was considering it Maybe you could say FREE CHILDCARE FOR CHILDREN OF PEOPLE WITH LEGAL GUARDIANSHIP!Your response of where to take my grandchild showed that you obviously did not listen when I told you how old he was