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Review: I ordered over 80 hooded sweatshirts for the seniors at Cohen College Prep. Print 101 messed up the senior sweatshirts for the students at my school and did not fix it. The names were misprinted on the back of the sweatshirt even though I provided them an accurate list of students. Print 101 attempted to cover the mistake by screen printing over it, but the result was messy and you could still see the old names through the new screen printing. The quality was poor, and I could not in good conscience give those sweatshirts to my students who had worked hard to pay money for them. [redacted] repeatedly promised me that I would receive new sweatshirts. After three months of false promises via email, text, and in person, we still didn't have our sweatshirts. I realized he never planned to fix his mistake. He cheated my students and our school out of $1800. We ended up using another vendor who did a fantastic job and got the shirts to us within a week and half. Unfortunately, because of Print 101, my students who should've gotten their sweatshirts in November didn't receive them until April. I will not be returning to this business again, and I would not recommend them to others.Desired Settlement: A full refund of $1917.50 is demanded. A letter of demand was sent via our lawyers on March 23.

Consumer

Response:

At this time, I have not been contacted by Print 101 regarding complaint ID 10611946.

Regards,

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Description: Printers

Address: 1014 Wagner Street, New Orleans, Louisiana, United States, 70114

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