Print Syndicate

Dear Mr [redacted] Thank you for your message regarding order [redacted] I am sorry to hear that you are having an issue with you shirts In researching this issue, I see that we replaced of your shirts as you originally requested You then wrote and said all six shirts failed to wash properly and they are now damaged Although these shirts are year old, and our guarantee is for days, against such issues, we will be replacing all shirts for youYour order will shipped as soon as your shirts are reprintedPlease let me know if I can be of further help Sincerely, Suzi Look Human Customer Service

Tried to order an item from one of their Web sites but my card issuer declined the charge after they sent me a fraud alertTheir company made several small unauthorized charges to my account and the banks fraud system caught itHow much money does this company make cheating customers ? All customersbshould review their statements to see if this company nicked them for a few bucksJust to be safe I had my card blocked and will get a new one issuedPretty damned annoying

We responded to this customer on 12/24/with an option to have the correct shirt reprinted and sent out or to receive a full refundShe responded the same day requesting a refund and a full refund in the amount of $USD was issued to her [redacted] card on 12/24/A receipt of the refund is attached! Please let me know if you need anything else!

Dear Ms [redacted] : This is a follow up to your inquiry regarding order [redacted] We apologize that our attempts to contact you regarding this order failed size="3"> We have refund the amount of $to your VISA Your credit will take to business days depending on you banks processing timeIf you have any other questions regarding this order, please do not hesitate to contact usSincerely, Suzi lookhuman.com

Dear [redacted] , Thank you for your message regarding a missing item in your recent order I am sorry to hear that you did not receive all of your items in your order I see that you have had communication with our Customer Service Department and they have shipped your missing item to you You should be receiving you item with in the next to days.I hope you find this resolution to you satisfactionThank you for shopping with lookhuman.com Sincerely, Suszn M [redacted]

I placed an order with this company for two shirtsTwo days later I received an email stating that my package had shippedTwo weeks later it had still not arrivedI contacted customer service and was told the order was still processing and had not ever shippedI promptly asked that they cancel my order and refund my moneyCustomer service rep apologized and agreed to cancel and refundFive days later the shirts arrived, no refundHorrible business practiceIf I ask for a refund and am told I will receive one then that is what I expect, not the product I ordered three weeks prior

Dear Ms ***:This is a follow up to your inquiry regarding order *** We apologize that our attempts to contact you regarding this order failed. We have refund the amount of $to your VISA Your credit will take to business days depending on you banks processing
time.If you have any other questions regarding this order, please do not hesitate to contact us.Sincerely,Suzilookhuman.com

Dear Mr *** Thank you for your message regarding order *** I am sorry to hear that you are having an issue with you shirts In researching this issue, I see that we replaced of your shirts as you originally requested You then wrote and said all six shirts failed
to wash properly and they are now damaged Although these shirts are year old, and our guarantee is for days, against such issues, we will be replacing all shirts for you.Your order will shipped as soon as your shirts are reprinted.Please let me know if I can be of further help. Sincerely,SuziLook Human Customer Service

A credit was processed on

My complaint ID *** had now been resolvedAfter receiving your message the company had finally returned contact and refunded my money Thank you for your helpIt would not be resolved without you

Dear Ms ***
Thank you for contacting the Revdex.com in order to resolve the issue you are having with order *** I am sorry to learn that you never received your tote I have researched the issue and found
that the tote was lost somewhere between our shipping department and the United States Postal Service As a result, you did not receive your toteI am refunding the price of the tote to your daughter, however you will be receiving a tote within the next days We don't like disappointing our Customers and I hope that this resolution to the issue is satisfactoryIf you would need further information regarding your order, please do not hesitate to contact meSincerely,
***
Threadsetters.com

We responded to this customer on 12/24/15 with an option to have the correct shirt reprinted and sent out or to receive a full refund. She responded the same day requesting a refund and a full refund in the amount of $44.99 USD was issued to her [redacted] card on 12/24/15. A receipt of the refund is...

attached!  
Please let me know if you need anything else!

Dear Mr [redacted]
 Thank you for your message regarding order [redacted].  I am sorry to hear that you are having an issue with you shirts.  In researching this issue, I see that we replaced 2 of your shirts as you originally requested....

 You then wrote and said all six shirts failed to wash properly and they are now damaged.  Although these shirts are 1 year old, and our guarantee is for 60 days, against such issues, we will be replacing all 6 shirts for you.
Your order will shipped as soon as your shirts are reprinted.
Please let me know if I can be of further help.
 Sincerely,
Suzi
Look Human Customer Service

We responded to this customer on 12/24/15 with an option to have the correct shirt reprinted and sent out or to receive a full refund. She responded the same day requesting a refund and a full refund in the amount of $44.99 USD was issued to her [redacted] card on 12/24/15. A receipt of the refund is...

attached!  Please let me know if you need anything else!

I placed an order with this company for two shirts. Two days later I received an email stating that my package had shipped. Two weeks later it had still not arrived. I contacted customer service and was told the order was still processing and had not ever shipped. I promptly asked that they cancel my order and refund my money. Customer service rep apologized and agreed to cancel and refund. Five days later the shirts arrived, no refund. Horrible business practice. If I ask for a refund and am told I will receive one then that is what I expect, not the product I ordered three weeks prior.

Dear [redacted],Thank you for your message regarding a missing item in your recent order.  I am sorry to hear that you did not receive all of your items in your order.  I see that you have had communication with our Customer Service Department and they have shipped your missing item to you....

 You should be receiving you item with in the next 2 to 3 days.I hope you find this resolution to you satisfaction.Thank you for shopping with lookhuman.com Sincerely, Suszn M[redacted]

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.
*

Dear Ms [redacted]Thank you for contacting the Revdex.com in order to resolve the issue you are having with order [redacted].  I am sorry to learn that you never received your tote.  I have researched the issue and found that the tote was lost somewhere between our shipping department and the United...

States Postal Service.  As a result, you did not receive your tote.I am refunding the price of the tote to your daughter, however you will be receiving a tote within the next 10 days.  We don't like disappointing our Customers and I hope that this resolution to the issue is satisfactory.If you would need further information regarding your order, please do not hesitate to contact me.Sincerely,[redacted]Threadsetters.com

Dear [redacted],
Thank you for your message regarding a missing item in your recent order.  I am sorry to hear that you did not receive all of your items in your order.  I see that you have had communication with our Customer Service Department and they have shipped your...

missing item to you.  You should be receiving you item with in the next 2 to 3 days.I hope you find this resolution to you satisfaction.
Thank you for shopping with lookhuman.com
 
Sincerely,
 
Suszn M[redacted]

Tried to order an item from one of their Web sites but my card issuer declined the charge after they sent me a fraud alert. Their company made several small unauthorized charges to my account and the banks fraud system caught it. How much money does this company make cheating customers ? All customersbshould review their statements to see if this company nicked them for a few bucks. Just to be safe I had my card blocked and will get a new one issued. Pretty damned annoying.