Prize Report Center/Receiver Services-CMMC

I have been with [redacted] for approximately yearsWe are a [redacted] firm and with [redacted] employeesRoughly [redacted] of our employees spend their day making and taking phone callsWe utilize an auto dialer which works with our PBX Until recently we used the [redacted] as our PBXThe Option 11C worked well and did what we asked of itHowever, support and parts are hard to find and it lacks features a new system can offer Doing a Google search we came across TotalBC for service/support of our old phone system and began speaking with them about a new system From the start we were impressed with [redacted] and his teamRather than forcing VoIP on us like others, which would have increase our cost; they ACTUALLY listened to our needs and offered a hybrid solution that would allow us to use our analog phones but expand to VoIP when readyThis met our needs perfectlyThe PBX they suggested was the [redacted] It offered the features we needed and was capable of handling our high call volume After careful planning, TotalBC installed the [redacted] The installation (onsite portion) took about hours and we experienced few issuesTotalBC thoroughly tested each phone and connection before calling the job completeThey provided onsite support the following Monday when we reopenedSince installation, weâ ve had several questions regarding features and useTotalBC has been quick to respond TotalBC exceeded our expectationsReplacing an aged phone system is a challenge for any company and these guys made it simpleI would highly recommend TotalBCThese guys know the phone business

I have been with [redacted] for approximately 13 years. We are a [redacted] firm and with [redacted] employees. Roughly ** of our employees spend their day making and taking phone calls. We utilize an auto dialer which works with our PBX.
Until recently we used the [redacted] as our PBX. The Option 11C worked well and did what we asked of it. However, support and parts are hard to find and it lacks features a new system can offer.
Doing a Google search we came across TotalBC for service/support of our old phone system and began speaking with them about a new system.
From the start we were impressed with [redacted] and his team. Rather than forcing VoIP on us like others, which would have increase our cost; they ACTUALLY listened to our needs and offered a hybrid solution that would allow us to use our analog phones but expand to VoIP when ready. This met our needs perfectly. The PBX they suggested was the [redacted]. It offered the features we needed and was capable of handling our high call volume.

After careful planning, TotalBC installed the [redacted]. The installation (onsite portion) took about 5 hours and we experienced few issues. TotalBC thoroughly tested each phone and connection before calling the job complete. They provided onsite support the following Monday when we reopened. Since installation, we’ve had several questions regarding features and use. TotalBC has been quick to respond.

TotalBC exceeded our expectations. Replacing an aged phone system is a challenge for any company and these guys made it simple. I would highly recommend TotalBC. These guys know the phone business.

I am writing to recommend the services of TotalBC, Inc. Our firm, [redacted], has been a client since our inception six years ago during which TotalBC has provided our business with excellent support in the areas of telephone VoIP services. Their support has been a major factor in our success.

Their staff's knowledge and attention to detail have aided in keeping our company on track during every day business operations as well as through our major growth. If a problem arises, it is addressed quickly, professionally and thoroughly by the support staff to our complete satisfaction.

Also, the TotalBC team provided a solution for our growing communication needs. The owners of our company approved their direction and have been 100% satisfied with the implementation and execution of their recommended business plan.

I can confidently recommend TotalBC, Inc. as a solid and reliable business partner and experts in the field.

[redacted]
Office Manager

Our company has been a customer of TotalBC, Inc. for the past two years. Our experience with them has been wonderful. We very rarely have problems but when we do, we send an email and they get back to us within what seems like a minute. The problems are able to be fixed remotely in a very short time. I would highly recommend TotalBC for any communication needs you might have.