Pro Invest Realty, LLC.

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At Pro Invest Realty LLC we are dedicated to provide best services for our clients.Since we understand how important it is for our clients to have their monthly statements done professionally we invested in one of the best management softwares currently offered on the marketThe purpose of this was to enable our clients to log in their owner portal and have their monthly statements available with all the invoices attached to the payments madeThis way our clients are free to contact each vendor directly and ask any questions they may have regarding the chargeWe manage around different properties and we reconcile our books monthly.
Mr *** is complaining about us not getting back to him regarding the attorney's chargeWe emailed him an invoice and if he questioned a charge on the invoice he needs to call the attorney directlyThe attorney is not an employee of Pro Invest Realty LLC and he is the only one who can explain his charges in details.
Mr *** *** contacted us in December and requested three evictions to be processed for his propertyEven though he did not have enough funds on his account the attorney processed the evictions because of our relationship with himMr*** kept promising to deposit funds to pay evictions but never didWe were very uncomfortable when the attorney was calling to get paid for the evictions he already processedHe is used to getting paid on time by usAs a result of having to pay these evictions we were not able to collect our management fees on timeEach of my clients has separate bank account and I am able to log in to each one for the purpose of reconciling the books and delivering monthly statementsIn case we made any mistakes we correct it after comparing our system with the bank account
According to Mr *** *** we paid somebody's eviction from his accountWe have one more property with similar address and it is possible that we didMr *** went to the bank and closed his account without any notificationHe disabled me from logging in online to his accountI am not able to verify this informationHe did not provide me with any evidenceIf he provides me with his bank statement I will be glad to reimburse him $he mentioned in his statementBy rejecting to deliver his bank statement to us, we are not able to provide him with correct owner statementWe will not be able to deliver his year to date statement at the end of this year because of this On the other side, Mr*** still owes the attorney fees of $for one of the evictions that was handled for his propertyThis has never been never paid because there was not enough funds on his account
Since we care about his reputation with the bank, we did not mail the payment to the attorney, because his account would be in negativesFor the same reason, we have not been paid our management fees for FebruaryMr*** needs to understand that he needs to pay for the services he was using for his property, such as the attorney fees and the management feesIf he is so concerned for his reputation with the bank, he should have made sure he has enough funds on his account to cover these expensesNot only that Mr *** is intentionally rejecting to pay his management fees for February, but he is threatening us that he will act proactively and report us to other institutions if we do not remove these chargesSince he emailed the termination letter on March 7th of 2016, he owes us the management fees for February, March and April in the amount of $and he owes the attorney fees of $629.00.
As I mentioned previously, we are willing to reimburse Mr*** for any fees he was charged due to any errors we have madeWe apologize for any inconvenience it may have causedIn order to do so, we need his bank statement but he is rejecting to deliver itWe are asking the payment for our management feesMr*** is at fault because he is the one rejecting to pay for the services usedSincerely,
*** ***

At Pro Invest Realty LLC we are dedicated to provide best services for our clients.Since we understand how important it is for our clients to have their monthly statements done professionally we invested in one of the best management softwares currently offered on the market. The purpose of this was...

to enable our clients to log in their owner portal and have their monthly statements available with all the invoices attached to the payments made. This way our clients are free to contact each vendor directly and ask any questions they may have regarding the charge. We manage around 50 different properties and we reconcile our books monthly. Mr [redacted] is complaining about us not getting back to him regarding the attorney's charge. We emailed him an invoice and if he questioned a charge on the invoice he needs to call the attorney directly. The attorney is not an employee of Pro Invest Realty LLC and he is the only one who can explain his charges in details. Mr [redacted] contacted us in December and requested three evictions to be processed for his property. Even though he did not have enough funds on his account the attorney processed the evictions because of our relationship with him. Mr. [redacted] kept promising to deposit funds to pay evictions but never did. We were very uncomfortable when the attorney was calling to get paid for the evictions he already processed. He is used to getting paid on time by us. As a result of having to pay these evictions we were not able to collect our management fees on time. Each of my clients has separate bank account and I am able to log in to each one for the purpose of reconciling the books and delivering monthly statements. In case we made any mistakes we correct it after comparing our system with the bank account. According to Mr [redacted] we paid somebody's eviction from his account. We have one more property with similar address and it is possible that we did. Mr [redacted] went to the bank and closed his account without any notification. He disabled me from logging in online to his account. I am not able to verify this information. He did not provide me with any evidence. If he provides me with his bank statement I will be glad to reimburse him $30.00 he mentioned in his statement. By rejecting to deliver his bank statement to us, we are not able to provide him with correct owner statement. We will not be able to deliver his year to date statement at the end of this year because of this. On the other side, Mr. [redacted] still owes the attorney fees of $629.00 for one of the evictions that was handled for his property. This has never been never paid because there was not enough funds on his account. Since we care about his reputation with the bank, we did not mail the payment to the attorney, because his account would be in negatives. For the same reason, we have not been paid our management fees for February.Mr. [redacted] needs to understand that he needs to pay for the services he was using for his property, such as the attorney fees and the management fees. If he is so concerned for his reputation with the bank, he should have made sure he has enough funds on his account to cover these expenses.Not only that Mr [redacted] is intentionally rejecting to pay his management fees for February, but he is threatening us that he will act proactively and report us to other institutions if we do not remove these charges. Since he emailed the termination letter on March 7th of 2016, he owes us the management fees for February, March and April in the amount of $1500.00 and he owes the attorney fees of $629.00. As I mentioned previously, we are willing to reimburse Mr. [redacted] for any fees he was charged due to any errors we have made. We apologize for any inconvenience it may have caused. In order to do so, we need his bank statement but he is rejecting to deliver it. We are asking the payment for our management fees. Mr. [redacted] is at fault  because he is the one rejecting to pay for the services used.Sincerely,[redacted]