Pro-lam Inc Dba The Pli Group

Purchaser called regarding their accounts and was impatient with a team member that was in training and was also insulting to that team memberThe invoice was mailed because of the past due amount for January that still needed to be paidThe accounts were a little confusing to the team member
so the call was transferred to another team memberBoth team members that spoke with the purchaser were interrupted and insulted when attempting to explain the accountsPurchaser was given the amounts that were pending and the dates when they would be paid