Pro Renovation

[redacted] , I will be happy to update you in regards to the case number aboveI visited their home on? Oct28th, at? 10:a.m.? They showed me their kitchen cabinet installation, counter tops, tile back splash, and laminate flooringThey also took me into their den and showed me the fireplace wall, where they had some electrical work completedThis was the person that had referred me to them.? The workmanship was terribleThe cabinets didn't line up with one another, they weren't connected properly, the tile was incomplete, and badly done, the floor didn't match with the original floor and so forth.? We agreed on what we were to do and signed a contractThey did not have the money to pay to have the work preformedThe only way they could pay for the work was if I financed it for themThey paid me $1,down payment, with $due on November the 15th, and $due on the 15th of each month until paid in fullNot ideal or what I would normally do but they needed help and I had no other way to help them.? We started work shortly after the contract was written and they would not agree to follow the contract in any mannerThird line of the contract was to remove the cabinets and reinstall them closing up the gaps between the cabinets.? They wanted me to tear out the rear of the sink cabinet and all of the plumbing and cut holes for the pipes to fit thru, replacing the entire back of the cabinetThe first contractor cut this out, not us, and it was not in our agreement and would cost several hundred dollars that they would not payHe didn't glue the plumbing pipes but just pushed them into ? placeAs soon as we touched them they came apart in our hands with water coming out of the now open plumbing lineWe were one foot away when this happened and were able to clamp the water pipe off until we could find the shutoff valveWe corrected the pipe (gluing it properly), checked the water, and wiped off everything that had gotten wetFor some reason she couldn't get the water back on later that night and we came back after six p.mand got everything turned back on.? We were instructed to remove "all" of the tile back splash also not in our contract (see line and 9)Our agreement was to remove the tile that was installed incorrectly and replace it with the same tileInstead they wanted everything pulled down and replaced with a tin type of productThis meant fixing all of the damaged wall and doing 60% more work then had been agreed to do in our contract? ? We were to remove the counter tops of the base cabinets and put them back in place on the now corrected cabinetsThey changed their mind and wanted us to cut the tops to a different lengthWe also did this for themI was there the entire time at this point and there was no damage, the tops looked great, and she was quite happy as was heOnce again this was a change in the contract, see lines 5,6, and Later they sent me a picture showing that the top was damagedIt looked like it had either been hit with a hammer or that someone had tried to run a screw thru the topThree of us were there are looked at the top and it was damage free when we left.? They ask us to install crown molding for the cabinets and showed us their single member crown which is standard for cabinetsThey said that they knew that there was not enough crown and would have to order additional crown moldingAfter we set the wall cabinets for the single member crown molding he informed us that there was a second member to the crown molding and we had to remove the just installed wall cabinets and re-install them a second timeIt was then that she insisted that we caulk all of the screw holes inside of the cabinets that contractor number one had done, then immediately got mad that we could not find an exact match in the color for work that should not have been done and was not part of our contract.? They would not pay for any of the additional work and continued to change the contract demanding that we now remove the entire kitchen floor instead of approxpieces that didn't matchThen she started in the den saying that they wanted instead of a "simple" wood mantle the entire wall in tile, once again at no additional change of price.? I ? and a foreman were there for hours, one foreman for hours, and two foreman for hoursThe following morning when my foreman showed up to work, they would not allow him in the job saying there was a leak at the kitchen sink (of which I was never told by them) and that he didn't match the caulk properly inside of the cabinets.? I, at this time sent them a letter and said that they were in "Breach of Contract" because we had not been paid a second check that was due, that they would not abide by the contract, and that they would not allow us entry to their homeI figured up the hours worked on the home and sent them a check for $that we didn't useThis included not a dime in profitHe said he wanted it all returned plus a new kitchen sink cabinetI asked was it not fair that I be paid for the work that I had done and was told NO that I should not be paidanythingThen he stated that I lied to him and gave a business addressAll of which I have in his text messages.? I do not believe there can be resolution because they will not pay for anything additional and will not abide by what they agreed to do in the contractThey will not let us continue unless we do what they request that we do even when it is outside of the contractAlso, it is difficult to help them when they will only allow one person inside of their homeI am going over there? tonight? to see if we can work something out.? I went to their home with a foreman last night and he showed me what he was unhappy with on his cabinetsNone of the items that he showed me were things that we had doneThen his wife started screaming that we had not installed the cabinets the way that Lowe's would have installed themShe would not stop screaming so I got his phone number and told him that I would call him the next dayI called him and told him that I wanted to bring this to a fair close and would be past reasonable on the moneyHe agreed that we had worked there days and would not make us buy him a new cabinetHe insisted that we return all of his moneyI reminded him that the cabinet was damaged by the other contractor and told him that I would pay him a total of $back with the signing of a document saying that all parties were held harmless and no one owed the other anythingHe refusedI know of no other thing to do.? I hope that this helps you to understand the job and the contract better.? Sincerely,***

[redacted] , I will be happy to update you in regards to the case number aboveI visited their home on Oct28th, at 10:a.mThey showed me their kitchen cabinet installation, counter tops, tile back splash, and laminate flooringThey also took me into their den and showed me the fireplace wall, where they had some electrical work completedThis was the person that had referred me to themThe workmanship was terribleThe cabinets didn't line up with one another, they weren't connected properly, the tile was incomplete, and badly done, the floor didn't match with the original floor and so forthWe agreed on what we were to do and signed a contractThey did not have the money to pay to have the work preformedThe only way they could pay for the work was if I financed it for themThey paid me $1,down payment, with $due on November the 15th, and $due on the 15th of each month until paid in fullNot ideal or what I would normally do but they needed help and I had no other way to help themWe started work shortly after the contract was written and they would not agree to follow the contract in any mannerThird line of the contract was to remove the cabinets and reinstall them closing up the gaps between the cabinets They wanted me to tear out the rear of the sink cabinet and all of the plumbing and cut holes for the pipes to fit thru, replacing the entire back of the cabinetThe first contractor cut this out, not us, and it was not in our agreement and would cost several hundred dollars that they would not payHe didn't glue the plumbing pipes but just pushed them into placeAs soon as we touched them they came apart in our hands with water coming out of the now open plumbing lineWe were one foot away when this happened and were able to clamp the water pipe off until we could find the shutoff valveWe corrected the pipe (gluing it properly), checked the water, and wiped off everything that had gotten wetFor some reason she couldn't get the water back on later that night and we came back after six p.mand got everything turned back onWe were instructed to remove "all" of the tile back splash also not in our contract (see line and 9)Our agreement was to remove the tile that was installed incorrectly and replace it with the same tileInstead they wanted everything pulled down and replaced with a tin type of productThis meant fixing all of the damaged wall and doing 60% more work then had been agreed to do in our contract We were to remove the counter tops of the base cabinets and put them back in place on the now corrected cabinetsThey changed their mind and wanted us to cut the tops to a different lengthWe also did this for themI was there the entire time at this point and there was no damage, the tops looked great, and she was quite happy as was heOnce again this was a change in the contract, see lines 5,6, and Later they sent me a picture showing that the top was damagedIt looked like it had either been hit with a hammer or that someone had tried to run a screw thru the topThree of us were there are looked at the top and it was damage free when we leftThey ask us to install crown molding for the cabinets and showed us their single member crown which is standard for cabinetsThey said that they knew that there was not enough crown and would have to order additional crown moldingAfter we set the wall cabinets for the single member crown molding he informed us that there was a second member to the crown molding and we had to remove the just installed wall cabinets and re-install them a second timeIt was then that she insisted that we caulk all of the screw holes inside of the cabinets that contractor number one had done, then immediately got mad that we could not find an exact match in the color for work that should not have been done and was not part of our contractThey would not pay for any of the additional work and continued to change the contract demanding that we now remove the entire kitchen floor instead of approxpieces that didn't matchThen she started in the den saying that they wanted instead of a "simple" wood mantle the entire wall in tile, once again at no additional change of priceI and a foreman were there for hours, one foreman for hours, and two foreman for hoursThe following morning when my foreman showed up to work, they would not allow him in the job saying there was a leak at the kitchen sink (of which I was never told by them) and that he didn't match the caulk properly inside of the cabinetsI, at this time sent them a letter and said that they were in "Breach of Contract" because we had not been paid a second check that was due, that they would not abide by the contract, and that they would not allow us entry to their homeI figured up the hours worked on the home and sent them a check for $that we didn't useThis included not a dime in profitHe said he wanted it all returned plus a new kitchen sink cabinetI asked was it not fair that I be paid for the work that I had done and was told NO that I should not be paidanythingThen he stated that I lied to him and gave a business addressAll of which I have in his text messagesI do not believe there can be resolution because they will not pay for anything additional and will not abide by what they agreed to do in the contractThey will not let us continue unless we do what they request that we do even when it is outside of the contractAlso, it is difficult to help them when they will only allow one person inside of their homeI am going over there tonight to see if we can work something outI went to their home with a foreman last night and he showed me what he was unhappy with on his cabinetsNone of the items that he showed me were things that we had doneThen his wife started screaming that we had not installed the cabinets the way that Lowe's would have installed themShe would not stop screaming so I got his phone number and told him that I would call him the next dayI called him and told him that I wanted to bring this to a fair close and would be past reasonable on the moneyHe agreed that we had worked there days and would not make us buy him a new cabinetHe insisted that we return all of his moneyI reminded him that the cabinet was damaged by the other contractor and told him that I would pay him a total of $back with the signing of a document saying that all parties were held harmless and no one owed the other anythingHe refusedI know of no other thing to doI hope that this helps you to understand the job and the contract betterSincerely,***

[redacted], I will be happy to update you in regards to the case number aboveI visited their home on? Oct28th, at? 10:a.m.? They showed me their kitchen cabinet installation, counter tops, tile back splash, and laminate flooringThey also took me into their den and showed me the
fireplace wall, where they had some electrical work completedThis was the person that had referred me to them.? The workmanship was terribleThe cabinets didn't line up with one another, they weren't connected properly, the tile was incomplete, and badly done, the floor didn't match with the original floor and so forth.? We agreed on what we were to do and signed a contractThey did not have the money to pay to have the work preformedThe only way they could pay for the work was if I financed it for themThey paid me $1,down payment, with $due on November the 15th, and $due on the 15th of each month until paid in fullNot ideal or what I would normally do but they needed help and I had no other way to help them.? We started work shortly after the contract was written and they would not agree to follow the contract in any mannerThird line of the contract was to remove the cabinets and reinstall them closing up the gaps between the cabinets.? They wanted me to tear out the rear of the sink cabinet and all of the plumbing and cut holes for the pipes to fit thru, replacing the entire back of the cabinetThe first contractor cut this out, not us, and it was not in our agreement and would cost several hundred dollars that they would not payHe didn't glue the plumbing pipes but just pushed them into ? placeAs soon as we touched them they came apart in our hands with water coming out of the now open plumbing lineWe were one foot away when this happened and were able to clamp the water pipe off until we could find the shutoff valveWe corrected the pipe (gluing it properly), checked the water, and wiped off everything that had gotten wetFor some reason she couldn't get the water back on later that night and we came back after six p.mand got everything turned back on.? We were instructed to remove "all" of the tile back splash also not in our contract (see line and 9)Our agreement was to remove the tile that was installed incorrectly and replace it with the same tileInstead they wanted everything pulled down and replaced with a tin type of productThis meant fixing all of the damaged wall and doing 60% more work then had been agreed to do in our contract? ? We were to remove the counter tops of the base cabinets and put them back in place on the now corrected cabinetsThey changed their mind and wanted us to cut the tops to a different lengthWe also did this for themI was there the entire time at this point and there was no damage, the tops looked great, and she was quite happy as was heOnce again this was a change in the contract, see lines 5,6, and Later they sent me a picture showing that the top was damagedIt looked like it had either been hit with a hammer or that someone had tried to run a screw thru the topThree of us were there are looked at the top and it was damage free when we left.? They ask us to install crown molding for the cabinets and showed us their single member crown which is standard for cabinetsThey said that they knew that there was not enough crown and would have to order additional crown moldingAfter we set the wall cabinets for the single member crown molding he informed us that there was a second member to the crown molding and we had to remove the just installed wall cabinets and re-install them a second timeIt was then that she insisted that we caulk all of the screw holes inside of the cabinets that contractor number one had done, then immediately got mad that we could not find an exact match in the color for work that should not have been done and was not part of our contract.? They would not pay for any of the additional work and continued to change the contract demanding that we now remove the entire kitchen floor instead of approxpieces that didn't matchThen she started in the den saying that they wanted instead of a "simple" wood mantle the entire wall in tile, once again at no additional change of price.? I ? and a foreman were there for hours, one foreman for hours, and two foreman for hoursThe following morning when my foreman showed up to work, they would not allow him in the job saying there was a leak at the kitchen sink (of which I was never told by them) and that he didn't match the caulk properly inside of the cabinets.? I, at this time sent them a letter and said that they were in "Breach of Contract" because we had not been paid a second check that was due, that they would not abide by the contract, and that they would not allow us entry to their homeI figured up the hours worked on the home and sent them a check for $that we didn't useThis included not a dime in profitHe said he wanted it all returned plus a new kitchen sink cabinetI asked was it not fair that I be paid for the work that I had done and was told NO that I should not be paidanythingThen he stated that I lied to him and gave a business addressAll of which I have in his text messages.? I do not believe there can be resolution because they will not pay for anything additional and will not abide by what they agreed to do in the contractThey will not let us continue unless we do what they request that we do even when it is outside of the contractAlso, it is difficult to help them when they will only allow one person inside of their homeI am going over there? tonight? to see if we can work something out.? I went to their home with a foreman last night and he showed me what he was unhappy with on his cabinetsNone of the items that he showed me were things that we had doneThen his wife started screaming that we had not installed the cabinets the way that Lowe's would have installed themShe would not stop screaming so I got his phone number and told him that I would call him the next dayI called him and told him that I wanted to bring this to a fair close and would be past reasonable on the moneyHe agreed that we had worked there days and would not make us buy him a new cabinetHe insisted that we return all of his moneyI reminded him that the cabinet was damaged by the other contractor and told him that I would pay him a total of $back with the signing of a document saying that all parties were held harmless and no one owed the other anythingHe refusedI know of no other thing to do.? I hope that this helps you to understand the job and the contract better.? Sincerely,[redacted]

[redacted], I will be happy to update you in regards to the case number above. I visited their home on 
12.8px; font-family: arial, sans-serif; border-bottom-width: 1px; border-bottom-style: dashed; border-bottom-color: rgb(204, 204, 204);">Oct. 28th, at 10:30 a.m. They showed me their kitchen cabinet installation, counter tops, tile back splash, and laminate flooring. They also took me into their den and showed me the fireplace wall, where they had some electrical work completed. This was the person that had referred me to them. 
The workmanship was terrible. The cabinets didn't line up with one another, they weren't connected properly, the tile was incomplete, and badly done, the floor didn't match with the original floor and so forth. 
We agreed on what we were to do and signed a contract. They did not have the money to pay to have the work preformed. The only way they could pay for the work was if I financed it for them. They paid me $1,000 down payment, with $200 due on November the 15th, and $150 due on the 15th of each month until paid in full. Not ideal or what I would normally do but they needed help and I had no other way to help them. 
We started work shortly after the contract was written and they would not agree to follow the contract in any manner. Third line of the contract was to remove the cabinets and reinstall them closing up the gaps between the cabinets.  They wanted me to tear out the rear of the sink cabinet and all of the plumbing and cut holes for the pipes to fit thru, replacing the entire back of the cabinet. The first contractor cut this out, not us, and it was not in our agreement and would cost several hundred dollars that they would not pay. He didn't glue the plumbing pipes but just pushed them into  place. As soon as we touched them they came apart in our hands with water coming out of the now open plumbing line. We were one foot away when this happened and were able to clamp the water pipe off until we could find the shutoff valve. We corrected the pipe (gluing it properly), checked the water, and wiped off everything that had gotten wet. For some reason she couldn't get the water back on later that night and we came back after six p.m. and got everything turned back on. 
We were instructed to remove "all" of the tile back splash also not in our contract (see line 8 and 9). Our agreement was to remove the tile that was installed incorrectly and replace it with the same tile. Instead they wanted everything pulled down and replaced with a tin type of product. This meant fixing all of the damaged wall and doing 60% more work then had been agreed to do in our contract.   
We were to remove the counter tops of the base cabinets and put them back in place on the now corrected cabinets. They changed their mind and wanted us to cut the tops to a different length. We also did this for them. I was there the entire time at this point and there was no damage, the tops looked great, and she was quite happy as was he. Once again this was a change in the contract, see lines 5,6, and 7. Later they sent me a picture showing that the top was damaged. It looked like it had either been hit with a hammer or that someone had tried to run a screw thru the top. Three of us were there are looked at the top and it was damage free when we left. 
They ask us to install crown molding for the cabinets and showed us their single member crown which is standard for cabinets. They said that they knew that there was not enough crown and would have to order additional crown molding. After we set the wall cabinets for the single member crown molding he informed us that there was a second member to the crown molding and we had to remove the just installed wall cabinets and re-install them a second time. It was then that she insisted that we caulk all of the screw holes inside of the cabinets that contractor number one had done, then immediately got mad that we could not find an exact match in the color for work that should not have been done and was not part of our contract. 
They would not pay for any of the additional work and continued to change the contract demanding that we now remove the entire kitchen floor instead of approx. 10 pieces that didn't match. Then she started in the den saying that they wanted instead of a "simple" wood mantle the entire wall in tile, once again at no additional change of price. 
I  and a foreman were there for 8 hours, one foreman for 4 hours, and two foreman for 6 hours. The following morning when my foreman showed up to work, they would not allow him in the job saying there was a leak at the kitchen sink (of which I was never told by them) and that he didn't match the caulk properly inside of the cabinets. 
I, at this time sent them a letter and said that they were in "Breach of Contract" because we had not been paid a second check that was due, that they would not abide by the contract, and that they would not allow us entry to their home. I figured up the hours worked on the home and sent them a check for $110 that we didn't use. This included not a dime in profit. He said he wanted it all returned plus a new kitchen sink cabinet. I asked was it not fair that I be paid for the work that I had done and was told NO that I should not be paid
anything. Then he stated that I lied to him and gave a false business address. All of which I have in his text messages. 
I do not believe there can be resolution because they will not pay for anything additional and will not abide by what they agreed to do in the contract. They will not let us continue unless we do what they request that we do even when it is outside of the contract. Also, it is difficult to help them when they will only allow one person inside of their home. I am going over there tonight to see if we can work something out. 
I went to their home with a foreman last night and he showed me what he was unhappy with on his cabinets. None of the items that he showed me were things that we had done. Then his wife started screaming that we had not installed the cabinets the way that Lowe's would have installed them. She would not stop screaming so I got his phone number and told him that I would call him the next day. I called him and told him that I wanted to bring this to a fair close and would be past reasonable on the money. He agreed that we had worked there 3 days and would not make us buy him a new cabinet. He insisted that we return all of his money. I reminded him that the cabinet was damaged by the other contractor and told him that I would pay him a total of $500 back with the signing of a document saying that all parties were held harmless and no one owed the other anything. He refused. I know of no other thing to do. 
I hope that this helps you to understand the job and the contract better. 
Sincerely,
[redacted]

[redacted], I will be happy to update you in regards to the case number above. I visited their home on Oct. 28th, at 10:30 a.m. They showed me their kitchen cabinet installation, counter tops, tile back splash, and laminate flooring. They also took me into their den and showed me the...

fireplace wall, where they had some electrical work completed. This was the person that had referred me to them. The workmanship was terrible. The cabinets didn't line up with one another, they weren't connected properly, the tile was incomplete, and badly done, the floor didn't match with the original floor and so forth. We agreed on what we were to do and signed a contract. They did not have the money to pay to have the work preformed. The only way they could pay for the work was if I financed it for them. They paid me $1,000 down payment, with $200 due on November the 15th, and $150 due on the 15th of each month until paid in full. Not ideal or what I would normally do but they needed help and I had no other way to help them. We started work shortly after the contract was written and they would not agree to follow the contract in any manner. Third line of the contract was to remove the cabinets and reinstall them closing up the gaps between the cabinets.  They wanted me to tear out the rear of the sink cabinet and all of the plumbing and cut holes for the pipes to fit thru, replacing the entire back of the cabinet. The first contractor cut this out, not us, and it was not in our agreement and would cost several hundred dollars that they would not pay. He didn't glue the plumbing pipes but just pushed them into  place. As soon as we touched them they came apart in our hands with water coming out of the now open plumbing line. We were one foot away when this happened and were able to clamp the water pipe off until we could find the shutoff valve. We corrected the pipe (gluing it properly), checked the water, and wiped off everything that had gotten wet. For some reason she couldn't get the water back on later that night and we came back after six p.m. and got everything turned back on. We were instructed to remove "all" of the tile back splash also not in our contract (see line 8 and 9). Our agreement was to remove the tile that was installed incorrectly and replace it with the same tile. Instead they wanted everything pulled down and replaced with a tin type of product. This meant fixing all of the damaged wall and doing 60% more work then had been agreed to do in our contract.   We were to remove the counter tops of the base cabinets and put them back in place on the now corrected cabinets. They changed their mind and wanted us to cut the tops to a different length. We also did this for them. I was there the entire time at this point and there was no damage, the tops looked great, and she was quite happy as was he. Once again this was a change in the contract, see lines 5,6, and 7. Later they sent me a picture showing that the top was damaged. It looked like it had either been hit with a hammer or that someone had tried to run a screw thru the top. Three of us were there are looked at the top and it was damage free when we left. They ask us to install crown molding for the cabinets and showed us their single member crown which is standard for cabinets. They said that they knew that there was not enough crown and would have to order additional crown molding. After we set the wall cabinets for the single member crown molding he informed us that there was a second member to the crown molding and we had to remove the just installed wall cabinets and re-install them a second time. It was then that she insisted that we caulk all of the screw holes inside of the cabinets that contractor number one had done, then immediately got mad that we could not find an exact match in the color for work that should not have been done and was not part of our contract. They would not pay for any of the additional work and continued to change the contract demanding that we now remove the entire kitchen floor instead of approx. 10 pieces that didn't match. Then she started in the den saying that they wanted instead of a "simple" wood mantle the entire wall in tile, once again at no additional change of price. I  and a foreman were there for 8 hours, one foreman for 4 hours, and two foreman for 6 hours. The following morning when my foreman showed up to work, they would not allow him in the job saying there was a leak at the kitchen sink (of which I was never told by them) and that he didn't match the caulk properly inside of the cabinets. I, at this time sent them a letter and said that they were in "Breach of Contract" because we had not been paid a second check that was due, that they would not abide by the contract, and that they would not allow us entry to their home. I figured up the hours worked on the home and sent them a check for $110 that we didn't use. This included not a dime in profit. He said he wanted it all returned plus a new kitchen sink cabinet. I asked was it not fair that I be paid for the work that I had done and was told NO that I should not be paidanything. Then he stated that I lied to him and gave a false business address. All of which I have in his text messages. I do not believe there can be resolution because they will not pay for anything additional and will not abide by what they agreed to do in the contract. They will not let us continue unless we do what they request that we do even when it is outside of the contract. Also, it is difficult to help them when they will only allow one person inside of their home. I am going over there tonight to see if we can work something out. I went to their home with a foreman last night and he showed me what he was unhappy with on his cabinets. None of the items that he showed me were things that we had done. Then his wife started screaming that we had not installed the cabinets the way that Lowe's would have installed them. She would not stop screaming so I got his phone number and told him that I would call him the next day. I called him and told him that I wanted to bring this to a fair close and would be past reasonable on the money. He agreed that we had worked there 3 days and would not make us buy him a new cabinet. He insisted that we return all of his money. I reminded him that the cabinet was damaged by the other contractor and told him that I would pay him a total of $500 back with the signing of a document saying that all parties were held harmless and no one owed the other anything. He refused. I know of no other thing to do. I hope that this helps you to understand the job and the contract better. Sincerely,[redacted]

Review: I haired this company to renovation my kitchen and my fair place I paid them ($1000) before they started work they told me they going to start next day then they started next week they send one guy work by himself he worked 30 minutes then he left , then the day no show no call we tried to call him no answer then he came the day after he worked for two hours then he left I have to call his boss he call him back also he came work for 2 hours. And his boss came with him next day the tried to fix the sink then they have a water flood in my kitchen that made my kitchen terrible and we have to Chang the floor now they didn't said that they did something wrong. Then the next few day no show we call them no answer again. We call them because they left the sink leaking and that made my sink cabinet look terrible and we have to order new one. Then he sent the same guy again he came work for 3 hours he tried to fix the cabinet and also he cut some wood that should go over cabinet and he told my wife sorry we should order new wood. I call his boss he told he will come to look on it. After all they despair for about a week and we still have leaking in the sink he can't fix it. Also that guy break a lot of from my cabinet and we still with same issue for about a month. Until Friday my wife called me and she said same guy came he want work I told her don't let him work I have to talk to his boss nail because he promised me he's going to send someone else to do the job. Then I text nail I told him if you can't work please send me my money back and make sure to order me a new sink cabinet and new countries top because your guy he broke them.after that today I received a check from him for $110 he said that all money I give you back. I need you guys to help me with my issue because I'm in very bad situation right now I need my money back and I need him order me all thinks that they broke. Also I drove to his office address I couldn't find him I think he has a fake address.Desired Settlement: I need him to Refund my money $1000 and order me a new thinks that the break and finishe my kitchen.

Business

Response:

[redacted], I will be happy to update you in regards to the case number above. I visited their home on Oct. 28th, at 10:30 a.m. They showed me their kitchen cabinet installation, counter tops, tile back splash, and laminate flooring. They also took me into their den and showed me the fireplace wall, where they had some electrical work completed. This was the person that had referred me to them.