Pro Solutions Air Conditioning and Heating

[redacted] and [redacted] from Pro Solutions did an amazing job for us. I would say Pro Solutions were simply the best! The level of service they provided was great and they are very professional. They are quite reasonable in their price quotes as compared to others and did their job efficiently and in timely fashion. We got new AC unit installed and they did the complete drywall work, duct work, sealing and all with great care. We would use them again if we need any other AZ help.

My experience working with Pro Solutions Air, Don W[redacted], was great. I researched several air conditioning companies before deciding to go with Pro Solutions to install a new a/c unit. After meeting with Don, I felt that he offered me the best deal. The install was seamless. Job and the crane operator were great. I would highly recommend Pro Solutions Air for your a/c needs. Linda

I live in AZ. Bought a new Lennox AC unit in February. Since we don't use AC really until April or so, it took a while to discover a problem. New unit appears to be laboring when on. Don (owner) quickly schedule a service call. Got readings from the unit. Gave them to Lennox. Lennox gave him a brand new unit to install again. This one runs great. It sure is nice having a comfortable home no matter what room I am in. I had poor air quality before Pro Solutions arrived. My original plenum was allowing most air to go to one room and then trickle to the other rooms. This was solved when Pro Solutions replaced my air handler in the attic. Great price! Great Service! Highly recommend Pro Solutions Air Conditioning and Heating!

well, I bought a new lennox unit last dec. 2014 & its been a year now. ive had several problems with my unit (i.e. no heat, blown fuse, and most recently again no heat). don (owner) has always been there to take my calls & always willing to educate me about my unit.
im not personally blaming pro solutions air for the problems of my unit because I know they did not build it, however, having them to come out 2 or 3 times in one year for various issues is very concerning to me. im thinking if I had to call them 2 or 3 times within 1 year to resolve some problems, then what how many times will have to call them as the unit ages...lol??
im very happy with pro air solutions service, however, im very disappointed on how this new unit has performed. this time I made a specific request to don to see if I can get this unit replaced a.s.a.p. I dont want to have to call them 2 or 3 times a year for problems, I only expected to call them once a year for the yearly service.
its sunday morning (12/13/15) & its pretty damn cold even now. but they can only come out tomorrow (12/14/15)...so I hope with any luck the unit will start producing heat again, or well be freezing again another tonight!!

Pro Solutions Air and Heating is just the company I have been looking for for years! A company that was approved by AAA and came as an advertisement of endorsed companies. Also a $39.00 tune-up check package in the spring of 2015. I took advantage of the package and during the check-up a dual run compacitor was diagnosed as not running in the full capacity that it should. I always go on the roof with the service tech and was able to see this to be fact. I was provided the option to replace this now or wait and see how long it would continue to run. Never was I pressured to buy the part or to have the compacitor replaced. I waited until the end to see if I was going to be pressured to take out a service contract or still replace the part. This was not the case. Because of this I decided to have the compacitor replaced June 2, 2015. Finally an honest company without selling service packages that expire. (they do have service contracts if you ask and want to purchase them, however it isn’t something they pressure sell or try to sell to you). August 2, 2015, I hear a terrible racket coming from the AC unit and when it is in the middle of summer and with temperatures well over 110, I had a service representative here the same afternoon I called. It was a simple fix adjusting the fan from not hitting the side of the unit and the charge was only the $69.00 standard service fee. Today October 13, 2015, at 6:00 AM leaving the dog out I heard the unit again making a terrible scrapping metal sound. I anticipated it to be the same problem as August 2. I called Pro Solutions Air at 6:00 AM and had Don Wade the owner on site at 8:00 AM. Sure enough the problem was the same thing and I observed the condition by accompanying Don on the roof. When the work was completed I asked what to write the check amount out to and Don said, “there is no charge”. This is when I actually mentioned how I found the company and appreciated their no hassle service contract. That is when Don said, “I’m the owner” this was even more affirmative that I had found the company that I will continue to service my AC and when I need a new unit this is who I will purchase from. Bill Patterson, NW Phoenix

Wow. Not only were the servicemen early for the appointment, they took pictures of the problem parts to show me before replacement. The cost was disclosed before any work was initiated and was very fair. I will recommend Pro Solutions Air to anyone needing HVAC help.

Butch

[redacted] and his crew were absolutely wonderful to work with. Not only did they give me the lowest price on a new air conditioning unit, they were friendly and answered all of my many, many questions. They went over and above to make sure I was happy. They even called me a week after just to make sure I was still happy -- which I am!! I highly recommend [redacted] and his company to everyone!!!