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Pro Spa Nails

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Pro Spa Nails Reviews (4)

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I understand what the costs are of those particular services, however, I did not have my eyebrows waxed, I was referring to the wax used during a "deluxe" pedicureAlso, I did not receive what the details of the deluxe pedicure listed on their pricing guide, being a leg massage, lotion, exfoliation, etc, so I feel I should not have to pay for a deluxe pedicure, but a regular pedicureThe regular manicure listed on their price sheet said it was $15, not $I am not sure where they could have gotten $fromI understand they have a day policy, but when I returned the next morning to speak about the matter they said they could not fix itThe man that did my pedicure did not have a license on the wall because I lookedThey treat people like they are stupid and are ripping people offIt is my hard earned money that I spent and I did not get the services or the respect I should have Regards, [redacted]

Revdex.com spoke to *** on FridayShe stated the consumer's manicure price was $The gel polish was $15, and the french manicure was $This totals $Tracy offered 20% off any service should the consumer return, as they would still want her business

Revdex.com spoke to [redacted] today. She stated that they have a 3 day policy on their wall. The licenses are on the wall as well. The break down of the cost is as follows; Delux Pedicure $40, Manicure $35, and Eyebrow Wax $10.

Revdex.com:I have reviewed the response made by the business in...

reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I understand what the costs are of those particular services, however, I did not have my eyebrows waxed, I was referring to the wax used during a "deluxe" pedicure. Also, I did not receive what the details of the deluxe pedicure listed on their pricing guide, being a leg massage, lotion, exfoliation, etc. , so I feel I should not have to pay for a deluxe pedicure, but a regular pedicure. The regular manicure listed on their price sheet said it was $15, not $35. I am not sure where they could have gotten $85 from. I understand they have a 3 day policy, but when I returned the next morning to speak about the matter they said they could not fix it. The man that did my pedicure did not have a license on the wall because I looked. They treat people like they are stupid and are ripping people off. It is my hard earned money that I spent and I did not get the services or the respect I should have.
Regards,[redacted]

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