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Pro-Tech Refrigerated Systems, Inc.

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Review: Retained Pro-Tech to do AC tuneup, informing them in advance of dimensions of atypical AC filter.Serviceman arrived 6/*/13 did tuneup, but did not complete service because he did not have requested filter. Said he would leave me the filter next day for me to install, so I paid him in full, even though job was incomplete. No filter on 6/*/13 so I called the office. Told filter would be left on my doorstep on 6/*/13. No filter. Called office again and told serviceman would arrive AM 6/**/13 to install filter. No show. Impression is that I will accept the incomplete service because of my age (85), and just give up.Desired Settlement: Complete the service contracted for, and paid for. Prefer they send their service person to complete the job, because it requires use of a ladder, which is difficult, and potentially unsafe at my age.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Pro-Tech Systems Fore Front Mechanical Inc. has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,

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Description: HEATING & AIR CONDITIONING, AIR CONDITIONING SUPPLIES & PARTS

Address: 15 Bemont Court, Amityville, New York, United States, 11701

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