Write a review   Sign In

Product Madness

Have you had any experience with this company? Share it by adding a review!
Revdex Home > Product Madness
Add a review

Product Madness Reviews (10)

Satisfaction rating: 
User Reviewer14097561 time Nov 14, 2019

Thank you for contacting us regarding this complaintWe can confirm that we have responded to this individual via our online support ticketing system on [redacted] and hope that should they have any questions that they reach out to us directlyWe do request confirmation that you have received this response


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Alan hartz time Nov 08, 2019

Product Madness swindles people by double charging them for online gaming purchases made. They are fraudulent in that they cheat people by not giving them in return for their money spent also! A greedy, money making conglomerate that cares nothing about Customer Service! Playing Hearts of Vegas on 11/9 I was billed $17.99 twice after approving only one purchase of $17.99. This is a repetitive occurrence and even though my granddaughter and I enjoy their playing their online game, their lack of Customer care and satisfaction continues.


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer14086082 time Oct 22, 2019

Thank you for contacting us regarding this complaint. We can confirm that we have responded to this individual via our online support ticketing system on [redacted] and hope that should they have any questions that they reach out to us directly. We do request confirmation that you have received... this response.


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User sanfrnfan time Apr 03, 2019

I purchased (key point I paid for this) their premium bonus, $1 million coins a day for 14 days; however I was unable to collect on day 14. I opened a ticket and in true fashion, they closed it without solving the issue. I provided more than a few screenshots, but nothing. Jan keeps closing it, she even responded that I should refresh my browser; I've been at work all day and not logged in, so why would I need to refresh my browser. Anytime you report an issue with their link, the auto email about it being your fault is sent. No matter what kind of screenshots, or any basic knowledge you provide them for programing, such as an invalid link with an error code, it's never their issue


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User sanfrnfan time Apr 05, 2019

Update, now Paul advised that I reported any issue on the 15th day, so I sent another screenshot that showed, as of April 3rd they site said the request was submitted two days ago, now I'm not a computer engineer, but if on the 3rd it's been submitted for 2 days that would make it entered on the 1st, which from March 19th would be day 14. Oh they also said they'd freeze my account from getting support, which is a joke since they don't support anything.


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer9212771

Thank you for contacting us regarding this complaint. We can confirm that we have responded to this individual via our online support ticketing system on[redacted]  and hope that should they have any questions that they reach out to us directly. We do request confirmation that you have received...

this response.


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer9249109

Final Consumer Response /* (2000, 15, 2015/07/30) */
I have sent you all the correspondance that Product Madness has sent me. My card company got my money back for me. As of today they (Product Madness) have done nothing.
Sincerely,
[redacted]


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer9298191

Thank you for contacting us regarding this complaint. 
 
We can confirm that we have responded to this individual via our online support ticketing system on 05/03/[redacted] and hope that should they have any questions that they reach out to us directly. We do request confirmation that...

you have received this response.
 
Please also note that this person is referring to both Jackpot Party and Goldfish which are not owned or are part of our business.
 
Regards,
 
--
 
Simon Rush | Head of Customer Support |
Product Madness
30 Maiden Ln. Ste 500 San Francisco, CA 94108
Skype ID: capt.brit
www.productmadness.com


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer9249931

Final Consumer Response /* (2000, 8, 2015/12/03) */
As of today (12/03/2015), Product Madness has responded by providing me those missing credits and it appears that this matter is settled with us. I think you can close this compliant.


Mark as useful (0 votes)
Reply
Satisfaction rating: 
User Reviewer9213460

Thank you for contacting us regarding this complaint. We can confirm that we have responded to this individual via our online support ticketing system on [redacted] and hope that should they have any questions that they reach out to us directly. We do request confirmation that you have received this...

response.


Mark as useful (0 votes)
Reply
Check fields!

Submit a review

Satisfaction rating:
Upload here Drag & Drop Your files here, or browse

Product Madness Rating

Overall satisfaction rating

Address: 30 Maiden Ln, San Francisco, CA, 94108-5429

Website: http://www.productmadness.com/

133 people are currently seeking Product Madness contact information.

| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New