Professional Account Services

I had a horrible customer service Representative, I was making inquiries about an account that was sent into collections in my name and I wasn't even the patientYes my husband was the patient but I don't even have an income he is the insurance is under his name and because he listed me (of course) as spouse I am the one that got sent into collections!! I wasn't even notified about me trying to settle this account before PASI got ahold of it!! Again I wouldn't have known that I was in collections until I got a statement and YES treated very rudely by this female representative telling me in the most sarcastic of ways that I was responsible for this account and to check the laws in my state...needles to say I've already contacted a lawyer and he wanted to know how many times I was told that MY name was being sent to collections before it was doneNONE!!!!

I called this company after my hospital stay of four hours turned into a nightmare with absolutely no help Then I had to pay for the no help and now I'm having to deal with this company who is not concerned with meThey are only concerned with money and how they can get it right now They are more concerned to make sure they say there little spill before they speak to you than they are the customer and what they are trying to explain Any other business would already be closed if this was the treatment they had for their customer The difference here is that I didn't have a choice to go with this company This seems like entrapment I have no options at this point After reading the complaints, I'm really concerned about the Revdex.com and its A+ rating on this company I got turned over to them, not because I wasn't paying but because I wasn't paying enough I haven't missed a paymentI will no longer be using the hospital that sent me to this company and therefore no longer will be using this company

Unlike many of the comments I read on Revdex.com about this company, I had a great experience with themThe hospital refused to speak with me regarding this bill, even after they were the ones that sent a statement to me, saying that I still owed moneyPasi, assisted me with the hospital to verify that this money was paid and that my account was at zeroI am thankful for their help

My experience has been. On the rare occasion I've needed to talk to someone in customer support they have been friendly, professional and most importantly helpful.