Professional Bartender's School

This complaint has already been settled
see message below
8/27/
"">Greetings,
I have received my certificate today and am sending a personal thank-you for such a quick reply to my requestThe last email was a simple inquiry about how long to look for the mail from you and not a personal situation about you or your companyThe mail system has some issues with delivering things
Thanks again
God bless,
[redacted]

The customer was told that she will receive a full refund even though she used our entire course.  She wanted it processed NOW!! I explained it takes a ew days to show up but she made threats and did not understand that refunds do not happen instantly.She is being processed and will receive a...

full refund

We are giving you a full refund

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I reject [redacted]'s lies on this matter. I paid him 40 dollars for this lie of a school. Yet he only paid me 19.99 back. He is liar and unprofessional scammer looking for his next victim.

Revdex.com:Dear Revdex.com, [redacted] should not be allow to be in business due to his lack of professionalism and his lack of respect for his students. This is the message he send to [redacted] shows his lack of professionalism and overly emotional response to my simple question. :"You were sent 2 Certificates and It is unlikely that they were both lost, BUT here is a refund anyway Good Luck." Yet, Mr. [redacted] told me that my certificate came back to his address due to someone in his office sending my certificate to the wrong address last week. I would called over and over just to receive my certificate. He should have never took my money if he did not want to give me my simple certificate.  In addition, [redacted] lied and lied after I begged him to send my certificate to my email address.  I wanted my certificate really bad. I reject his apology until he gives me back my full refund and certificate. Why is he keeping my certificate? What is in it for him? This would end his problem if he send back those two things, certificate and full refund.
Regards