I took my resident in for a teeth cleaning and since I lived close I thought I would check with the receptionist to see if they took my insuranceI even asked for a pre-billing statement to make sure that I was 100% covered and even had the insurance fax them my planShe said that I was covered so I scheduled the appointment
After my appointment in Feb of 2016, I received a bill, that to my surprise, showed my insurance did not cover me for my free cleaningI called my insurance and they checked every email, fax, and phone call and found they did nothing wrong on their end they even went so far as calling Complete Family Dentistry themselves to forward everything back that they had just to make sure everything was looked overMy insurance company had such a problem trying to even get that!
I called several times and I asked to speak to the manager and have been pushed from one employee to the next try to get this solvedI even had to call twice to ask them to please send the
I took my resident in for a teeth cleaning and since I lived close I thought I would check with the receptionist to see if they took my insuranceI even asked for a pre-billing statement to make sure that I was 100% covered and even had the insurance fax them my planShe said that I was covered so I scheduled the appointment
After my appointment in Feb of 2016, I received a bill, that to my surprise, showed my insurance did not cover me for my free cleaningI called my insurance and they checked every email, fax, and phone call and found they did nothing wrong on their end they even went so far as calling Complete Family Dentistry themselves to forward everything back that they had just to make sure everything was looked overMy insurance company had such a problem trying to even get that!
I called several times and I asked to speak to the manager and have been pushed from one employee to the next try to get this solvedI even had to call twice to ask them to please send the